After not so great experiences with other electronics and music gear retailers - shop and online - what a refreshing change to deal with a company which just works and puts the customer first. Very fa... See more
Company replied
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See what reviewers are saying
Having decided to change my television I visited the R/S website to see what was available and decided on a LG OLED48G6. After price matching with other outlets I found that the R/S deal was f... See more
Company replied
Excellent service as usual. Everything on the website is good quality and competitively priced - just need to decide the most appropriate at a price I can afford. All items offered are of good quali... See more
Company replied
As always Richer Sounds are brilliant. From ordering online and using the VIP club to communications and delivery feeling like a personal service. Delivery was super fast too Always use RS u... See more
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
3 - 4 Hankey Place, SE1 4BB, London, United Kingdom
- 0333 900 0065
4.9
Excellent
21K reviews
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Reply from Richer Sounds - Websales
Thank you for your 5 star review!
Reply from Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Tv LG
Sure. “Dear team, I would like to express my complete satisfaction with my recent purchase. The product was delivered in an impressively short time, and the packaging was neat and secure. I truly appreciate the professional and prompt responses from your team. Thank you for your excellent service.”
5 August 2026
Reply from Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Easy to place order online.
Easy to place order online.
Items delivered as promised.
Problem free.
6 July 2026
Reply from Richer Sounds - Websales
Thanks for the feedback and for the positive rating. We hope you enjoy the new purchase!
The Customer Experience team
Quality products at competitive prices…
Quality products at competitive prices with excellent customer service and great communication.
I know where to look in the future.
3 August 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Easy to order item required
Easy to order item required. Prompt next day delivery in the time spots given,regular email updates. Members of our family have purchased from Richer Sounds several times now. Very Happy with the service recieved.
5 August 2026
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
Excellent website
Excellent website, easy to navigate, always have what I require. Been using you guys for years, I bought all my HiFi separates from your Romford Branch in person back in 2018. All still perfect.
5 August 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
Richer Sounds Beats The Competition
As always Richer Sounds go that extra mile on price and customer service. Pleased with purchase with great delivery communication from BJS the delivery partner they use. Very easy transaction 10 out of 10
3 August 2026
Reply from Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Professional Service
Good buying experience via web and delivered on time as expected. Better than many others!
4 August 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
Richer Sounds have always been and…
Richer Sounds have always been and continue to be a brilliant company. Excellent value, amazing warranty and great service.
4 August 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Exact TV we were after at the best…
Exact TV we were after at the best price we could find. Delivery was a few days earlier than expected which was a bonus. Excellent experience end to end.
4 August 2026
Reply from Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Always easy to deal with Richer Sounds
Always easy to deal with Richer Sounds, great products that are well priced.
5 August 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Can't fault the service i purchased the…
Can't fault the service i purchased the samsung soundbar q990f with the voucher prize top tier kit i paid for next day delivery and arrived around 4pm
Well done on price and service thank you
3 August 2026
Reply from Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
their site was easy to navigate to…
their site was easy to navigate to exactly the item i wanted, the prices are always good and delivery was prompt with no worries i will keep using them for all my audio needs
4 August 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent Service
Manhattan Aero Freeview box. Ordered afternoon of 03/08/2026 and was delivered to me morning of 05/08/2026. Excellent service and Richer Sounds kept me informed of progress throughout. Also praise to DPD as courier.
4 August 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service.
4 August 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
The best products at the best prices
The best products at the best prices. Excellent knowledgeable advice. Fast reliable delivery.
29 July 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
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