Richer Sounds - Norwich Reviews 

The tv I purchased is a EKO K24HSW, it’s for my cararvan. The delivery was only two days, the set up was very straightforward (I’m using the caravans own 4G wi fi) the only thing I was disappointed with was the sound, I got over the problem with a very cheap soundbar. For the price highly recommended *****

I want to move away from using Amazon for my purchases and to buy from British companies where possible.
My phone purchase was a positive experience. The sales person who helped me told me an item that was on back order was actually available in the Norwich store and put me straight through. The new sales person was also helpful and the whole ordering process was quick and simple. Was advised of a 5 working day delivery time but both items arrived in just 2 days. I'm absolutely delighted with the service and I'll use RS for my future audio needs

Seb in the Norwich store gave us lots of useful advice to enable us to choose our new TV. He was very knowledgeable and knew his products very well. He took time to explain the different technologies within current tvs and recommended various brands within our budget. An excellent experience and Richer Sounds will be our go to store in the future.

Fantastic, excellent and with perfect customer services!
‘Area Manager must be made aware.
Huge praise goes towards RICHER SOUNDS, Norwich.
… walked in today after receiving poor and frustrating service in another rival company (not to be mentioned, however, Indian Cuisines’ have them)
JON greeted me and was smiling, attentive and willing to help in a very specific customer service - so perfect.
That’s the correct way in making one feel good about spending £1999

Bravo to the whole team in Norwich, especially JON
‘THANK YOU’
.. and well deserved

Excellent service, the Richer Sounds representative was helpful and gave us a great deal.

After sales atttention

Very helpful staff, would recommend the Norwich shop and would purchase from there again

Friendly, knowledgeable and helpful staff. Very good selection of products at a variety of price points. Pleased with my Project deck, which was delivered the day after ordering, good value and we'll packaged.

Really good service & advise. Will alway use this shop for television

Great service from Matthew in the Norwich Store, great quality products and expert knowledge - very happy with my purchase!

Great service from the Norwich store; got exactly what I wanted - Pure CD DAB radio - at a killer price. Got it delivered quickly too. My first choice!

Matt was really informative and helpful, both in the shop and at my house.

Purchased Monitor Audio Speakers with Mission 778x and Mission 778 CDT,,very fast delivery next day, helpful and accomodating in store
My only gripe is i cant connect blu ray via optical to amp for audio i just get a buzzing sound,i thought/presumed with all the connections provided this would of been possible to go through amp and speakers
As for sound Awesome and very happy

Second Tv I’ve bought from here.
It was the 6 year guarantee that sold me on the first purchase. You may have consumer rights to fall back on when purchasing elsewhere but who needs that faff!
That first TV had an lcd fault after about 8 years of use so I wanted a new one. After looking around I’d settled on two. Went to richer sounds and the staff were super knowledgable and helped me pick the best of the two. I’m super happy with the new TV and can’t fault the service. Independent trustworthy local business. Highly recommended.

Great help in store, iam a 70 year old , who used like listening to vinyl when I was young, not understanding the concept of deck speaker and amplifier, the help I got in store was really helpful.

Very informative sales person

The straightforward ‘no pressure’ advice before recommending and selling me a replacement for my mini hifi system, was not only helpful but very informative. The willingness of the Norwich manager, Tony, to arrange a demonstration was greatly appreciated. The next day delivery of the new equipment not held in the shop, was also very impressive!

I wanted a new Freeview TV recorder. They recommended the Manhattan and I opted for the 1Tb.
Connected and all working well. I like the fact that the standby and working lights are clearly visible on the front of the machine. So far, very pleased with the purchase though I have not tried all of its options yet.

Good in store advice, quick efficient delivery and great product.