Richer Sounds - Norwich Reviews 

When deliveries started to awry I was beginning to be concerned, but the lengths that the Norwich team went to in resolving the issue were impressive. Good communication and made sure I left with a smile.

Seb made the effort to what i wanted like it was his own place and gave me a lot of options to what I was looking for and wasn't pushing me to get things that wouldn't work for me and was really helpful and productive with me asking questions when he suggested things that I wanted more info on I got the best stuff that I needed and wanted from him would recommend talking to him when it comes to systems

Practical advice, good price and promt delivery

The staff were helpful and friendly Made a comment about my Richer Sounds customer number as never seen one so low. Explained I used to use the London Bridge store back in the 70's

Needed to replace a basic streamer for realistically just for streaming radio from my iPad. The advice was as usual helpful on all options. As I already purchased a EVO 150 SE the advice was practical on what I needed nothing more nothing less price etc.
So great stuff Richer sound .top notch stuff.

staff were knowledgeable and helpful

they sell quality goods rather than the cheap Chinese cr*p we're inundated with on other, larger retail outlets with jungle-sounding names

would recommend and visit again

Knowledgeable and dedicated customer service

Tony arrived ahead of time was quick to diagnose the problem and rectify an out of balance system with issues. Problems sorted efficiently and with a new set up easy to manage

Very helpful, understanding and knowledgeable, no hard sell at all.
We left with more than we came in for!
No1 destination.

I called on a Wednesday and knew more or less what I wanted for an amp but needed advice for the right speakers to go with it. Roger at the Norwich shop suggested Wharfdale Diamond speakers . The next day I called to order them and on Friday they arrived with an extra payment for next day delivery . The speakers are fantastic as is the Marantz amp.

The usual caring, attentive and informed service from Richer Sounds. Special mention for Roger at the Norwich store for his top advice

I was really surprised how richer sounds seen to cover all aspects of customer service.I would certainly use them again in the future.And I will recommend my family and friends do the same.

Excellent service and customer care from the team at RicherSounds. Purchase a Cinema surround system and with there in depth knowledge have installed and set it up with ease, it sounds amazing. Thanks team.

Went into Norwich store for a black Sonos Gen 2 kit wall mount on the weekend. The store had one in the warehouse and would be available for delivery on Monday. Paid for the wall mount and then received update on delivery, it arrived on the Monday!

I contacted Richer Sounds a few times to get some information, both on the telephone and by email. They were quick to respond, polite and courteous, and gave me the information I needed.

Very friendly, helped with my purchase and understanding which TV to buy. Jon was especially helpful and definitely knows his stuff. Thanks Richersounds

Helpful and friendly advice and service as well as terrific value for money as usual. What more could you want?

Good team and knowledgeable of what I wanted!

Shopping at Richer Sounds has been amazing. Firstly I'd like to thank staff for responding to my repair promptly and working on outcomes which I have really appreciated after my Aiwa TV developed a fault.

After 7 days I was able to choose an alternative TV with sound advice from Richer Sounds.

I purchased a refurbished 85 inch TCL QD Mini LED TV almost equivalent to oled. I received the set and can say I was happy to make the purchase, upgrading my viewing experience to another level. The picture quality on the TCL is excellent and the 88 inch came with a matt screen which gives every scene a cinematic feel and I really got caught up hooked watching it.

The settings are excellent which only require minor adjustments. I prefer the automatic mode which is excellent. The viewing angles are excellent. I can see the picture on the TCL TV clearly on a sunny day and even when the evening sun is hitting the screen.

The staff have been. Brilliant in every phone call I've made to them. They have been polite and consistent and reassuring. In this changing world I've seen businesses cut back seen service degraded in retail, but Richer Sounds have been one hundred percent authentic.

Very helpful and prompt handling of my order. Whilst I am a vip customer I'm not sure if my £10 1st purchase offer was applied as the unit price seems to incorporate all the discounts excellent product and delivery was quick and the delivery company bjs was exceptionally thoughtful and were happy to point out small damage to box, everything is fine. Great price for the product excellent value can't be beaten