Richer Sounds have always been fabulous.... I don't even bother looking elsewhere anymore as they are always: cheaper, friendlier and more helpful. I can't think of many places that would rather sel... See more
Company replied
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Richer Sounds have always been fabulous.... I don't even bother looking elsewhere anymore as they are always: cheaper, friendlier and more helpful. I can't think of many places that would rather sel... See more
Company replied
The guys I spoke to were really nice, knowledgeable and very helpful. Going out of the way to make sure I received my amplifier on Saturday was much appreciated (as I don't drive).. I've always had... See more
Company replied
Good knowledgable staff who give good service. Unfortunately, this time, delivery was not as it should be. First delivery was aborted because of motorway problem but we were not informed until I rang... See more
Company replied
Good television and at an amazing price. Glad I joined the vip club earlier In the year. Staff in Liverpool store very professional and helpful. I would never buy a tv anywhere else.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, United Kingdom
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Purchase some speakers from Liverpool branch. Diego price matched a price that included employee benefits from my workplace which I really appreciated. Never had a bad experience with Richer Sounds Liverpool!

Reply from Richer Sounds - Liverpool
Great advice and service in store. Fast availability of product.

Reply from Richer Sounds - Liverpool
Great service, professional, helpful and didn't try to upsell to something I didn't need - so value for money.
All in all a great experience.

Reply from Richer Sounds - Liverpool
Walked into the shop in Liverpool,and was greeted by Stuart.Had an HDMI connection
issue.After much scratching of heads the problem was diagnosed.Ultimately
a resolution was found.Feel i have dropped lucky finding the right person for said problem.As a result I placed an order for a Samsung Oled tv.Thanks again Stuart.

Reply from Richer Sounds - Liverpool
Staff went above and behind very knowledgeable the managers attitude is excellent in the Liverpool shop totally recommend them
Thank you

Reply from Richer Sounds - Liverpool
First class A+.friendly,helpful, knowledgeable staff.quality products.

Reply from Richer Sounds - Liverpool
I ordered some speaker brackets and they were delivered next day. Excellent service as always. I always go to Richer Sounds for my hi-fi requirements

Reply from Richer Sounds - Liverpool
I’ve been buying from Richer Sounds- Liverpool for many years now and I’ve always been impressed by the way they are always welcoming and helpful

Reply from Richer Sounds - Liverpool
Been looking to replace my five year old LG OLED65C1
Went from looking at reviews of the latest model LG OLED65G66, to purchasing fairly quickly.
Contact with Liverpool store was a smooth process, model I wanted was cheaper elsewhere, they matched the price and still honoured the free soundbar as well.
Delivery was next day and free of charge.
If you had a LG before you know what to expect, however this TV is stunning to look at.
Lesser reflective screen was a good upgrade as a living room set is near a window and is a big improvement.
Colours pop, easy to set up which is a good job as LG don’t provide a manual.
Stand is solid, the free soundbar is actually a very good quality also.
Made up with this and the G model really is worth paying the extra for just don’t tell the Mrs.
Cannot hesitate to recommend Richer Sounds, great guarantee, helpful and knowledgeable staff, and when you ring it’s not a foreign call centre.
Keep up the good work, real point of difference, upgrading my hi fi soon can’t wait.

Reply from Richer Sounds - Liverpool
Very helpful and knowledgeable staff.
Didn’t feel rushed, took time to explain everything to us.
Would definitely recommend.

Reply from Richer Sounds - Liverpool
Purchased a turntable for my daughter. Received top class advice and service, as always.

Reply from Richer Sounds - Liverpool
Richer Sounds Liverpool was recommended to me by HMV Liverpool as someone who could help me find what I was looking for. They helped me find it and did so with every courtesy and absolutely no pressure to buy. I did buy and am very pleased with my purchase. I would recommend Richer Sounds; they are extremely knowledgable and their prices are competitive.

Reply from Richer Sounds - Liverpool
The service was second to none always there to help with information very informative about the product that I purchased

Reply from Richer Sounds - Liverpool
I needed a new stylus/needle for an Audio Technica turntable. Popped into the Liverpool store and Diego was helpful in providing advice as to what I needed. Ordered part the following day and delivered quickly. Product works and fitted perfectly. Third product ordered from Richer Sounds and never had any issues with products.

Reply from Richer Sounds - Liverpool
Friendly and extremely knowledgeable staff who helped me select the correct product. Great value for money too.

Reply from Richer Sounds - Liverpool
Excellent service when seeking to buy a Project -E record deck to listen to vinyl over bluetooth. Didn't have it in stock but ordered it there and then. The deck was delivered within 24 hours - first class service.
And so pleased with the product.

Reply from Richer Sounds - Liverpool
Richer Sounds has become my preferred choice when purchasing any audio visual equipment. Outstanding customer service and competitive pricing with knowledgeable staff. It’s easy to understand why this company is thriving in a competitive retail sector once you’ve experienced your first purchase with Richer Sounds.

Reply from Richer Sounds - Liverpool
Was in the market for new speakers and didn't hesitate to go back to Richer Sounds, where I'd shopped before. Was confident they would not only provide a great range of products at the best / most competitive price around, but also for the level of experience and advice you only get from speaking to people directly, ie. face to face. I booked a listening demonstration (Liverpool shop) and was assisted by Justin. Tried the speakers I was considering and on arrival they were set up ready with the same Amp unit I have at home, which really assisted the demo. After an unhurried listening and discussion / advice from Justin plus a colleague, opted for 'Dali Sonik 1' speakers. The price was great, home delivery ideal and the whole experience was simple and pleasant. Me being "fussy", the colour I picked in store didn't work in my home but Richer Sounds, (this time Diego), were fantastic and were happy to exchange the speakers for the same but in a different colour. And these are now perfect and delivered very quickly too.
Once again I'm very impressed at the service I received from Richer Sounds. Products available, price, delivery flexibility, but above all staff in the Liverpool shop were fantastic. Friendly, helpful, knowledgeable and clearly focused on giving a great service. Wouldn't even consider going anywhere else or searching 'online only' for Hi-Fi products.
Can't recommend Richer Sounds any higher!

Reply from Richer Sounds - Liverpool
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