Richer Sounds have always been fabulous.... I don't even bother looking elsewhere anymore as they are always: cheaper, friendlier and more helpful. I can't think of many places that would rather sel... See more
Company replied
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Richer Sounds have always been fabulous.... I don't even bother looking elsewhere anymore as they are always: cheaper, friendlier and more helpful. I can't think of many places that would rather sel... See more
Company replied
The guys I spoke to were really nice, knowledgeable and very helpful. Going out of the way to make sure I received my amplifier on Saturday was much appreciated (as I don't drive).. I've always had... See more
Company replied
Good knowledgable staff who give good service. Unfortunately, this time, delivery was not as it should be. First delivery was aborted because of motorway problem but we were not informed until I rang... See more
Company replied
Good television and at an amazing price. Glad I joined the vip club earlier In the year. Staff in Liverpool store very professional and helpful. I would never buy a tv anywhere else.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, United Kingdom
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Quick efficient service at a good price TV was ordered at 4.40 on Tuesday and it was installed by 2pm on Wednesday

Reply from Richer Sounds - Liverpool
The advisor who served us was great. He let us browse and didn't pressure us. We left the shop and came back later and asked to buy some speakers but he advised us to buy something else which turned out to be perfect for us. Customer service at it's best!

Reply from Richer Sounds - Liverpool
The staff's in Liverpool branch are very helpful and knowledgeable about the product they are selling. Transaction went well and has been delivered at the said scheduled time.

Reply from Richer Sounds - Liverpool
Big thanks to all the staff at Richer Sounds in Liverpool. They all know there stuff. Great price plus 6 years warranty.
Shout out to Justin. Thanks mate. We'll be back to finish off the sonos system.

Reply from Richer Sounds - Liverpool

Reply from Richer Sounds - Liverpool
The service offered is always exceptional with levels of product knowledge beyond the normal. My only negative point is the lack of stock held at stores

Reply from Richer Sounds - Liverpool
I wanted a new t v founder one that I liked rang up staff were fantastic service was exceptional and delivery was on time. Cannot complain about anything as riches. Sounds, as you as usual, has done a fantastic job. Thank you.

Reply from Richer Sounds - Liverpool
The staff are beyond good. You should be very proud of them and use them as the bar to set, top draw!

Reply from Richer Sounds - Liverpool
The usual friendly advice and an excellent buy - what I've always experienced from Richer Sounds Liverpool.

Reply from Richer Sounds - Liverpool
Friendly welcome and the advice I got was spot on. Will definitely go again

Reply from Richer Sounds - Liverpool

Reply from Richer Sounds - Liverpool
Excellent customer service and Diego store manager Liverpool gave me great advice on my new purchase AudioLab 7000 CDT player.

Reply from Richer Sounds - Liverpool
What a wonderful refreshing experience it was to go into Richersounds Liverpool. A special mention to Justin who helped me and my father in law 20years previously to choose an amplifier. He was still there as helpful as ever. Good to see a company that looks after its staff. It was Stuart (Chris ) who helped me decide on a new television, not pushy but relaxed, informative and friendly. Just what you need when buying an expensive item ( best price in Liverpool, including John Lewis, who couldn’t price match because Richersounds had a promo code offer, very strange ). Very happy with my purchase and the delivery team ( on time and courtesy ). Well done Liverpool Richersounds!! Nice clean shop too!!

Reply from Richer Sounds - Liverpool
The guy in the shop could not of been more helpful if he tried we told him what we would like and there it was although he did give us some alternatives but we like the first option even went through how to set it up at home. The process was seamless even delivered it a day early which was lucky someone was home to take it in. But all setup now and sounds wonderful would highly recommended shopping there

Reply from Richer Sounds - Liverpool
Richer Sounds, Liverpool were extremely helpful, not only offering a £50 reduction on their listed/online price - but also including a free 5.1.1 sound system!
The member of staff who I spoke with also carried the huge box out to my car.
Five star service!
Many thanks.

Reply from Richer Sounds - Liverpool
Staff were helpful and informative and i was able to get the audio equipment within my budget. The only problem I had was some confusion over the delivery date and a missing speaker cable which was rectified with a phone call and an apology. All in all it was a good experience and good customer service.

Reply from Richer Sounds - Liverpool
Amazing, great help, product knowledge great price. No pressure sell lots of time and great customer service answered questions about other products of future interest.
Excellent product perfect for my needs.

Reply from Richer Sounds - Liverpool
Excellent service and advice from your in store assistant Stuart in the Liverpool branch, he recommended a pair of ‘nothing’over ear Bluetooth head phones as we had issues with other makes being bought online, so far very happy with the purchase.

Reply from Richer Sounds - Liverpool
Great service and presentation off the turntable that I went in for, very pleased with the product.

Reply from Richer Sounds - Liverpool
I bought some great headphones. The staff are so knowledgeable. I was allowed to test them in their fabulous private room, which is a stunning setting, low mood lights and totally sound proof. Great service, I wouldn't go anywhere else for my audio devices.

Reply from Richer Sounds - Liverpool
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