Ria Money Transfer Reviews 

36,994
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 5,129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy, and reliable, making money transfers effortless and convenient. Many appreciate the user-friendly platform, competitive exchange rates, and reasonable fees. However, some customers experienced delays in money transfers, with funds taking longer than expected to reach recipients or being unavailable. A few also noted exchange rates changing during processing or high fees for faster service. Additionally, some reviewers found the website or verification process cumbersome, requiring too many details.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of setting up accounts and making... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Payment

Customers had ambiguous experiences with payment, with some finding the platform user-friendly, fast, and... See more

Price

Users describe ambiguous interactions with price, with some reviewers praising competitive and affordable... See more

Website

Reviewers highlight ambiguous aspects of the website, with many finding it easy to use for online transfers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall OK. But recently, I have been noticing a delay in the transfer of money to the destination account. Which makes me go to other parties like XOOM, where the money gets transferred immediately.

Company replied

Rated 4 out of 5 stars

It was good and very flexible. I got the opportunity to change the receiver's name which I placed by accident. My only problem with Ria is they don't give you a promo code discount like MoneyGram! I... See more

Company replied

Rated 4 out of 5 stars

The ease of using the app to send money overseas is really remarkable. I feel the service would get better rating with lower transfer fee though.

Company replied

Rated 5 out of 5 stars

RIA is, by far, the very best cash transfer service in the world (at least, of all the ones I've used which have been many). Their platform is extremely user friendly, the process is super fast and... See more

Company replied


Company details

  1. Money Transfer Service
  2. Financial Consultant

About Ria Money Transfer

Written by the company

Ria Money Transfer Logo

Fast Transfers to 165+ countries

For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.

500,000+ Locations Worldwide

Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.

Great Rates and Low Fees

With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.

Safe and Secure

Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.

Contact Info

7000 Village Dr. Ste 200
Buena Park, CA 90621

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

37K reviews

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4.3

All reviews

(36,994)

7,640 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you found our service easy and quick! Thanks for sharing your positive experience with us! 😊

Rated 5 out of 5 stars

It’s the best

It’s the best, Ria

14 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We’re so glad to hear that you’re loving it! Your enthusiasm truly brightens our day! 😊

Rated 1 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

It's concerning to hear that the money hasn’t reached the recipient. This can sometimes happen due to location-specific issues, as certain places may only facilitate sending and not payouts. We recommend checking the available receiving options by visiting help.riamoneytransfer.com. Your feedback is important, and we value your input. We are committed to ensuring a positive experience for you in the future!

Rated 5 out of 5 stars

app is very easy to use & very…

app is very easy to use & very transparent with the fees and exchange rates

14 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's fantastic to hear that you find our app user-friendly and value the transparency we strive for! Thank you for your support! 😊

Rated 5 out of 5 stars

you've provided good and fast service

you've provided good and fast service, its been always a good experience using your app.

10 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's fantastic to hear that you've had such positive experiences with our service! We truly appreciate your kind words and ongoing support. 😊

Rated 5 out of 5 stars

Fast and Trusted

14 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you find our service fast and reliable! Your positive feedback really motivates us to keep delivering the best! 😊

Rated 5 out of 5 stars

From Mexico Ms

From Mexico Ms. Ani Escoto, was fantastic, she resolved my issues with the last two transactions (since June). Because of her great customer service and care I won't close my account with RIA.

Thank you for having her,
She is awesome

13 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that Ani provided you with fantastic support! We truly appreciate your feedback and are thrilled to have her on our team. Thank you for sharing your experience! 😊

Rated 5 out of 5 stars

I have been using RIA MONEY TRANSFER…

I have been using RIA MONEY TRANSFER and so far so good. I have no problem. Keep up the good work. Whenever I need to send money. I will be using your links.

13 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you're enjoying our service! Your support means a lot to us, and we can't wait to help you with your future money transfers! 😊

Rated 4 out of 5 stars

easy

easy, fast and secure

13 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you find our service easy, fast, and secure! Your feedback really makes our day brighter! 😊

Rated 5 out of 5 stars

It is my first time sending a transfer…

It is my first time sending a transfer to Spain, and it was very easy. Thank you so much!

13 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that your first transfer to Spain was a breeze! Thank you for your kind words, and we look forward to helping you again in the future! 😊

Rated 1 out of 5 stars

One of the worst web site to manipulate…

One of the worst web site to manipulate keeps jumping from ..all the previous details have dissappeared for 2/3 reciepants . Although all names show up in Transactions.Re Send from previous Transactions is a NIGHTMARE.Rate for the country in? is give about 10 RS higher...on RIA Rates to Pakistan.But when logged on dropped about 10 RS to Pakistan.....Password Change took a great dial of effort.....password forget require one to enter e/mail when registering....Kept Rejecting the registered e/mail...Rogistered phone mail was not recognised...requested passcode via my phone number...not recognised no such number....all of a sudden passcode appears on the phone....now they dont recognise this passcode number....Total night mare.

13 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Navigating our platform can be challenging, and we appreciate you sharing your experience. The issues you've mentioned, such as transaction details disappearing and difficulties with password changes, are important to us. Our support team can review the details and help further if something doesn’t work as expected. Please reach out via help.riamoneytransfer.com for assistance.

Rated 5 out of 5 stars

Doctor

Simple, Fast

13 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you found our service simple and fast! Your support means a lot to us! 😊

Rated 1 out of 5 stars

just created my account but did not…

just created my account but did not receive my transfer deduction

12 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We understand that you’re experiencing some confusion after creating your account, particularly regarding your transfer deduction. To check the status of your transfer, you can track it in the app or visit riamoneytransfer.com/track-a-transfer for the latest updates on your transfer's processing status. If you need further assistance, please don’t hesitate to contact our support team via help.riamoneytransfer.com. Thank you for being part of our community!

Rated 5 out of 5 stars

very friendly and understanding staff thanks

ria staff knows what customers need , there for are very understanding and polite.

13 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that our team's friendliness and understanding made a positive impact on your experience! Your kind words mean a lot to us! 😊

Rated 5 out of 5 stars

EASY TRANSACTION

12 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you find our transactions easy! Your feedback means a lot to us! 😊

Rated 5 out of 5 stars

Easy to transfer and the exchange rate…

Easy to transfer and the exchange rate is high.

12 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you find transferring easy and appreciate the great exchange rate! Your positive feedback really makes our day! 😊

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