Ria Money Transfer Reviews 

37,091
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 5,129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy, and reliable, making money transfers effortless and convenient. Many appreciate the user-friendly platform, competitive exchange rates, and reasonable fees. However, some customers experienced delays in money transfers, with funds taking longer than expected to reach recipients or being unavailable. A few also noted exchange rates changing during processing or high fees for faster service. Additionally, some reviewers found the website or verification process cumbersome, requiring too many details.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of setting up accounts and making... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Payment

Customers had ambiguous experiences with payment, with some finding the platform user-friendly, fast, and... See more

Price

Users describe ambiguous interactions with price, with some reviewers praising competitive and affordable... See more

Website

Reviewers highlight ambiguous aspects of the website, with many finding it easy to use for online transfers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall OK. But recently, I have been noticing a delay in the transfer of money to the destination account. Which makes me go to other parties like XOOM, where the money gets transferred immediately.

Company replied

Rated 4 out of 5 stars

It was good and very flexible. I got the opportunity to change the receiver's name which I placed by accident. My only problem with Ria is they don't give you a promo code discount like MoneyGram! I... See more

Company replied

Rated 4 out of 5 stars

The ease of using the app to send money overseas is really remarkable. I feel the service would get better rating with lower transfer fee though.

Company replied

Rated 5 out of 5 stars

RIA is, by far, the very best cash transfer service in the world (at least, of all the ones I've used which have been many). Their platform is extremely user friendly, the process is super fast and... See more

Company replied


Company details

  1. Money Transfer Service
  2. Financial Consultant

About Ria Money Transfer

Written by the company

Ria Money Transfer Logo

Fast Transfers to 165+ countries

For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.

500,000+ Locations Worldwide

Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.

Great Rates and Low Fees

With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.

Safe and Secure

Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.

Contact Info

7000 Village Dr. Ste 200
Buena Park, CA 90621

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

37K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(37,091)

7,733 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Easy to use, and I save time doing it online.

16 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're thrilled to hear you find our service user-friendly and time-saving! Thanks for sharing your experience with us! 😊

Rated 5 out of 5 stars

Highly recommended!

i am highly recommended to family and friends on Ria Money transfer they have an excellent service.
Thank you!

17 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so happy to hear that you highly recommend us to your family and friends! Your support truly inspires us to keep delivering excellent service. Thank you! 😊

Rated 2 out of 5 stars

Wow almost 3$ for sending money 😱 I’m a…

Wow almost 3$ for sending money 😱 I’m a loyal customer for years very disappointed ☹️.

16 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Your loyalty means a lot to us, and we truly appreciate your feedback. We recognize that the transfer fee can feel significant, especially for long-time customers. The costs can vary based on the amount, destination, and payment method, and we always show the total fees upfront before you confirm the transfer. If you have any further questions or concerns, please reach out to our support team at help.riamoneytransfer.com. Thank you for sharing your thoughts, and we look forward to continuing to serve you!

Rated 5 out of 5 stars

Excellent Customer Service

Through Ria Money Transfer Im able to help family and friends when they need it. This company is very reliable. I never have any issues.

16 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's fantastic to know that our service helps you support your loved ones and that you find us reliable! Your kind words about our customer service really inspire us. Thank you for sharing! 😊

Rated 5 out of 5 stars

It was easy to make the transfer.

It was easy to make the transfer.

16 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're thrilled to hear you found the transfer process so straightforward! Your feedback truly reflects what we strive for, and we appreciate you sharing your positive experience! 😊

Rated 5 out of 5 stars

Wire Transfer (Trust Source)

Trust Source is a trusted provider for wire transfers. If they offer better exchange rates & promo codes, it would provide greater value and be more useful for users.

16 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thanks for your insights! We appreciate your feedback on exchange rates and promotions, as it helps us improve and provide even more value to our users. 😊

Rated 3 out of 5 stars

On my first try I received a message…

On my first try I received a message TRANSFER UNSUCCESFUL. Time consuming ... then I tried again and it worked perfectly.

16 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your feedback! We recognize that encountering a "TRANSFER UNSUCCESFUL" message can be quite inconvenient. Our support team can review the details and assist further if something doesn’t work as expected. Please reach out via help.riamoneytransfer.com for any assistance you may need.

Rated 5 out of 5 stars

The transfer is very easy to make and…

The transfer is very easy to make and the pervious transaction information can be used for the next transfer to the same person.

16 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're thrilled to hear that you found the transfer process simple and convenient! Your positive experience with our app means a lot to us. 😊

Rated 5 out of 5 stars

RIA is the Best of All of Them!

RIA is, by far, the very best cash transfer service in the world (at least, of all the ones I've used which have been many). Their platform is extremely user friendly, the process is super fast and intuitive, and the money is on its way in literally less than a minute. Then they provide emailed updates all the way up until the funds are picked up by the recipient. You really can't ask for more than that!

And btw, this review is solely provided because after using RIA for at least 2 or 3 years, I finally decided the least I could do was spend a couple minutes to let people know how awesome their service is. No incentives, no request, just me and my honest experience with them over the years.

16 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Your kind words truly made our day! We're thrilled to know you enjoy our user-friendly service and quick transfers. Thanks for being such a loyal customer and sharing your experience! 😊

Rated 5 out of 5 stars

This app has become more user-friendly…

This app has become more user-friendly and the possibility of wallet transfers has improved it significantly!!!

16 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's fantastic to hear that you find the app more user-friendly and that wallet transfers have made a positive impact on your experience! We truly appreciate your feedback! 😊

Rated 3 out of 5 stars

I tried to do this transfer 3 times…

I tried to do this transfer 3 times before and only on my 4th intent was I successful. It turns out that I had to erase both my payment method and my recipient information to put it back in again (same information). I have no idea why the system had me do this and it was a big waste of time. Specially because I was not told what the problem was. I had to figure it out.

15 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It seems you faced quite a challenge with the transfer process. Thank you for sharing your experience, as it helps us understand where improvements are needed. The need to erase and re-enter your payment and recipient details can certainly be confusing, especially without clear communication about the issue. Your feedback is valuable, and we encourage you to reach out to our support team via help.riamoneytransfer.com for any further assistance. We’re hopeful for a smoother experience for you in the future!

Rated 5 out of 5 stars

safe and easy

safe and easy

16 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you find our app both safe and easy to use! Your feedback means a lot to us! 😊

Rated 3 out of 5 stars

Service and high fee using Debit Card

The long time to the recipient to receive the money when you pay using the bank account only because is more affordable the service fee but you guys take the money from the account an a day but you release the money after 4 days. But you want to charge additional extra $4 to the debit card of the same bank account. That is very outrageous to charge almost doble to use that.

15 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We appreciate your feedback regarding the service fees and the transfer time associated with using a debit card versus a bank account. It’s important for us to hear about your experience, especially when it comes to the costs involved. We understand how this can be concerning. Your insights are valuable, and they help us look at our processes more closely. Thank you for sharing your thoughts with us!

Rated 5 out of 5 stars

Ease of transfer

Ease of transfer, once your account is established.

New accounts take a bit longer.

15 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We’re glad to hear you find transferring easy once your account is set up! We appreciate your thoughts on the delays for new accounts and are always here to help improve your experience. 😊

Rated 5 out of 5 stars

Overall good service and is usually…

Overall good service and is usually paid out within 15 minutes. The exchange rate is usally competitive.

15 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you enjoy our quick service and competitive exchange rates! Your feedback means a lot to us! 😊

Rated 5 out of 5 stars

Easy & fast service

Easy & fast service

15 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you find our service easy and fast! Thank you for your feedback, and we look forward to serving you again! 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look