RHS Plants Reviews 

Quality plants and in good condition arrived quickly and well packaged.

Reliable source of information, advice and quality plants

The plants arrived very well packed and damp. I have had a couple of orders now and they have all grown very well. Will definitely order again.

The first plant we received was not in very good condition and was too embarrassing to give as a gift. We appreciate the current drought so weren't expecting an amazing plant but it was in a terrible state and had a massive caterpillar included which had eaten quite a bit of it. Thankfully customer services were amazing and sent us a replacement really quickly and this plant was in much better condition. We gave it to my dad as a birthday present and he was very pleased with it.

Good products. Very well packaged and delivered on time. Time will be the final judge i.e. performance, colour etc, but everything is ok at the moment.

Plants in RHS sale were very poor. Leaves either yellowing or completely dry and scorched. The pots were soaking wet at the bottom, but obviously the plants had not benefited from this. Their roots were barely alive. A Brachyglottis, which was recommended as drought tolerant, was the worst (at least RHS refunded the price of this plant as well as £14 for the inconvenience). RHS Enterprises guarantees only to send top quality plants in excellent condition; these plants definitely were not. Top quality plants should not need urgent care on arrival. Drought is no excuse as plant nurseries are exempt from hosepipe bans.

After being let down by another well known supplier, the contrast with what we got from the RHS can't be exaggerated. The order was taken efficiently, delivery was quick and on time. The plant was in good condition and well packaged. It is now in our garden and despite the high temperatures, it's doing well.

Good system. Goods ordered received notification and delivered promptly

On opening the parcel on delivery the plant pot was at 45 degree angle and had shed about a third of its compost. All in all the plant looked a very poor specimen. This illustrates the risks in buying plants on line.

Very happy with our purchases and the delivery.

Excellent quality plants, Gauras, very easy to order online and efficient delivery service.

Ordered 2 plant pots which were described as grey, they came and they are brown. Now it’s going to cost a fortune to send them back via Royal Mail (which is the only return method) so I will probably end up keeping pots that I won’t use. Won’t ever order from here again.

Ordered soil improver and the bags were delivered as quoted and on a pallet. Delivery driver very helpful.

Plants arrived well packaged and in very good condition.

I was delivered the wrong plant. I emailed, I then had a polite, timely response, and was immediately sent out the correct plant.

The plant arrived in good time. It was a healthy and well matured plant. Communication between order and delivery was well kept.
Thank you again.

RHS replaced a damaged tree after several false starts.

Plants supplied looked half dead and one was so pot bound I had to cut it out to plant it

Plants were healthy and packed well

Good choice on website, easy to order and order was packaged very well