The bowl I ordered arrived chipped. I'm fairly convinced it wasn't chipped in transit. It took ages for the seller to send the replacement. At no point did the seller apologise for the inconvenience.... See more
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See what reviewers are saying
Fantastic experience, earning 5 stars! I was hesitant due to mixed reviews (3.6 average when I checked), but ordered replacement plates for my favourite set. Shipping to the Channel Islands was dela... See more
I recently purchased from REPLACE YOUR PLATES several Lucerne dinner plates to make a complete set. I ordered online and was given a delivery date. Sure enough the plates arrived on the said time, bot... See more
I found Replaceyourplates by chance and searched their site to replace some favourite coffee cups that had got broken...and there they were, so I ordered them and they arrived promptly, well packed an... See more
Company details
Information provided by various external sources
Discontinued Replacement CHINAMATCHERS in Duchess Colclough Broadhurst Meakin Royal Albert Noritake wessex collection
Contact info
United Kingdom
- www.replaceyourplates.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I ordered a number of plates 2 months…
I ordered a number of plates 2 months ago, no plates or shipping information received. Did not respond when contacted by phone or email.
Be very wary, scammer through and through!
Appalling, do not trust this man.
Order was short delivered by 3 bowls, no explanation. When he eventually replied told me he was trying to source the rest. No follow up. Have asked for and been promised a refund three times over the last few months, still nothing. If he has any sense of ethics he will respond to this with a refund, although I doubt it. Do not trust this man.
Great service
Perfect transaction, exactly what I ordered, fast delivery.
Gave four stars as did not receive…
Gave four stars as did not receive email confirmation of order or despatch.
Products received were in very good condition as stated.
I would be happy to use again
Great Service
Great service new China arrived really quickly , now have a full set of our Wedding present and can use it for an Afternoon Tea with friends and family .
Thanks for replacement saved my bacon…
Thanks for replacement saved my bacon again. Prompt delivery and just the job.
Brilliant service
Really pleased with the service. Delivery of my plate was quick, was packed very well, and arrived in perfect condition. My dinner service is back to a full set now.
Thank you very much. Very worthy of 5 stars.
Ordered plates but never received
Ordered plates but never received. Tried to contact but no reply. Am currently trying to get money back but hold out no hope. Do not buy from them, take your money then disappear.
Pity I can't give 0 stars
I placed an order on May 30th for 2 Wedgwood cups and saucers and I paid for them. I received no confirmation email or tracking details. I contacted the company several times, emails and phone calls. I only got one reply : "The order was sent but held up in an airport still waiting to leave"!! and no further contact. Now six weeks later I am still waiting for my order. I started a claim for refund via my credit card company.
Very Helpful & Friendly Seller.
Very Helpful & Friendly Seller.
Most of items are at Good Price.
Will Buy Again.
Delighted with the outcome after…
Delighted with the outcome after stating my requirement. The research into finding a replacement article truly impressed me. The quality of the item sought and found was excellent.
REFUND AT LAST
Ordered 3 Royal Doulton bowls for friends on 18 April.
Only 2 bowls were received on 1May and since then I have been trying to get a refund for the missing bowl.
I even asked for a cheque that I was told was in the post over 3 weeks ago but still hasn’t appeared.
After pursuing the refund through PayPal I have finally received a full refund today 3July.
Even though I have the money at last I will not be using this company again
Plates as described and in secure…
Plates as described and in secure wrapping.
I received a lovely jug from them in…
I received a lovely jug from them in perfect condition to replace a missing one from mums tea set and she was very happy with it
Prompt delivery exactly what I wanted
Prompt delivery exactly what I wanted
Thank you
I was able to buy a replacement teacup…
I was able to buy a replacement teacup for a family tea service. Lovely to have it complete again. The online shopping service was very easy to use.
excellent service
excellent service. my order was delivered quickly and in perfect condition.
Recieved in perfect condition exactly…
Recieved in perfect condition exactly what I wanted. Very pleased with thier service.
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