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Replacement Keys Ltd Reviews 

12,686
•
TrustScore 5 out of 5

4.9

Key Duplication Service
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Review summary

Created with AI, based on recent reviews

Looking at 1,266 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently mention that the online ordering process is extremely simple, prices are very affordable, and packages arrive remarkably fast via postal service. Consumers are especially pleased with the high quality of the products, noting that the custom replacements match locks perfectly and operate very smoothly. Though some customers noted that initial items did not always work properly or fit correctly on the first attempt. Reviewers consistently appreciated that customer support teams quickly resolved these unexpected problems by sending correct replacements with zero hassle or extra fees.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the exceptionally fast delivery times and efficient... See more

Product

Customers expressed great satisfaction regarding the product quality, highlighting that the replacement keys... See more

Delivery service

Clients share satisfaction regarding the delivery service, with many reviewers highlighting extremely fast... See more

Order

Consumers find order satisfaction to be consistently high, frequently highlighting the straightforward online... See more

Price

Reviewers mention positive feedback about price, highlighting that the costs are very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited several places trying to get another key cut for my garage but no luck until a helpful handyman pointed out the code on the key and advised me to try Replacement Keys Ltd. Wow! The process was... See more

Rated 5 out of 5 stars

Sensible price and sensible postage. OEM : £22.95 + £7.95 = £30.90 Replacement Keys : £10.95 + £2.95 = £13.90 Very fast service using Royal Mail and not the hugely overpriced courier the OEM uses... See more

Rated 5 out of 5 stars

Found it easy to order online, price was acceptable and delivery was swiftly executed. Unfortunately I can’t comment on how well the key actually fits as we had it sent to our daughter’s 175 miles aw... See more

Rated 5 out of 5 stars

Had problems finding additional keys for a new door elsewhere and had been told they were not available in the UK. Ordered Thursday afternoon delivered 10.30 am Friday morning, great service and pric... See more

Company details

  1. Key Duplication Service
  2. also in
  3. Locksmith
  4. Security Equipment Store

Written by the company

Welcome to Replacement Keys Ltd, the leading online replacement keys cutting company! Order replacement keys online with ease, eliminating the need for visits to locksmiths or hardware stores. Our advanced technology and skilled team ensure precise and quality key cutting for homes, offices, and more. Check out our Trustpilot profile for positive reviews and ratings. Experience convenience, reliability, and exceptional customer service with Replacement Keys Ltd.

Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.9

All reviews

(12,686)

1,158 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Brilliant

Brilliant! Our local key cutting shop did not have the blanks and wanted to charge a very high price and it was possibly cheaper to buy a new MGB fuel cap! Then, a quick search and I found this service. Within days I had 2 perfect keys at a very good price.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

The keys turned up on the next day via post, all fit & work. Fantastic service which seems so unusual these days! Would 100% recommend!

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding
Not only are they reasonably priced they literally came next day!
Great communication.
Would happily recommend to anyone and definitely use again

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

My new keys arrived quickly, all work perfectly and a lower price than I could find anywhere else… perfect!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Sensible price and sensible postage.

Sensible price and sensible postage.
OEM : £22.95 + £7.95 = £30.90
Replacement Keys : £10.95 + £2.95 = £13.90
Very fast service using Royal Mail and not the hugely overpriced courier the OEM uses.
First key didn't work but was replaced within 2 working days.
Excellent service

7 September 2026
Unprompted review
Rated 5 out of 5 stars

The service was good

The service was good, unfortunately, it fits in the lock but doesn’t open it. I think I may have to get a new barrel.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order online

Found it easy to order online, price was acceptable and delivery was swiftly executed. Unfortunately I can’t comment on how well the key actually fits as we had it sent to our daughter’s 175 miles away. Hopefully there wont be a problem with the fit but I have every confidence your Company will sort it.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, was able to order online very easily and my keys were shipped super fast and well packaged. Very competitive price too. Will get my keys from replacement keys again. Thanks

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I don't normally get round to writing reviews but the service from Replacement Keys was exceptional. I had a query about which key I needed and they responded straightaway and sent me a link to the exact key I needed. They dispatched it the same morning and it arrived the next day. Brilliant service.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Was easy to order, didn't have the number for the key, took and sent photograph. Key was sent to me very quickly and both keys worked perfectly

28 August 2026
Unprompted review

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