Red Letter Days Reviews 

Spa Day very relaxing. Therapists ery good made you feel comfortable. Highly recommend

Great food great company very enjoyable day

I purchased a Triple Driving Legends experience through Red Letter Days, which was fulfilled by Everyman Racing at Lydden Hill. I had been really looking forward to it, particularly as I had selected an Ariel Atom, Ferrari 458 Italia and a Gen 2 Aston Martin V8 Vantage.

The actual driving of the Atom and Ferrari was great – both cars were fantastic to drive. Unfortunately, almost everything around the driving made the day extremely disappointing.

I arrived at 9:30 for a 10:00 start. The check-in process was chaotic and I then spent around an hour waiting for the Atom, despite it being scheduled for 10:00. After driving the Atom, I waited another hour for the Ferrari. By the time I was eventually due to drive the Aston Martin, I had already been at the venue for around three hours for an experience that should have taken roughly 90 minutes.

To make matters worse, when I was eventually called for the Aston Martin, they tried to put me into an older V8 model rather than the Gen 2 V8 Vantage I had specifically selected and paid an additional £50 for. After raising this, I was sent back to the booking tent while staff tried to resolve the issue.

I was eventually told an instructor would take me out, but after another 30-minute wait I was told the instructor was still out in a McLaren. At that point I had simply had enough. The waiting had completely taken the enjoyment out of the day, so I asked to cancel the Aston Martin drive and requested a refund.

I also paid for the high-speed passenger ride, which I did not receive.

What disappointed me most was that the whole experience felt like a conveyor belt. The cars themselves looked tired and heavily used, which I appreciate is understandable given the nature of the business, but there was no real sense of occasion or opportunity to appreciate the cars. You are effectively moved from queue to queue, waiting around for your turn.

Ironically, the Ferrari 458 was amazing to drive, but the experience surrounding it was so rushed and impersonal that even driving a childhood dream car didn't feel particularly special.

I have previously done a driving experience at Mercedes-Benz World and, by comparison, it was considerably better organised and felt much more like an actual driving experience rather than being processed through a queue.

I appreciate that things can go wrong on busy event days, but waiting hours, not receiving one of the cars I had paid for, and missing the included passenger ride is not what I expected from a premium driving experience.

I have been told that Everyman will contact me regarding the refund, so hopefully this will be resolved fairly. However, based on my experience, I would be very reluctant to book another Everyman experience.

Very efficient and helpful customer services, needed to change an experience I had booked and done it for me very quickly. Great service

I found the experience I wanted on red letter days. I purchased a gift voucher to pay for the experience, however, you can not use the gift voucher on their main website. You redeem on another website at higher prices

I made a mistake and double paid for my gift. They were very helpful and refunded my overpayment quickly and reordered what I originally wanted. Fab service !!

My partner and I had a lovely relaxing day and night at a Ruthin Castle Hotel. The rusal mud spa was amazing and hot tub invigorating. The staff were friendly, kind and very nice. Food was delicious and grounds beautiful. Would definitely visit there again. Would highly recommend. X

Our treatments were lovely and relaxing and the staff were friendly & food great.
The thing that let it down was bannatynes in milton keynes is beginning to get a little shabby and the actual area the gym and spa are in ( the winter gardens) was
not great and needs some refurbishment not Bannatynes fault but does effect your thoughts on arrival.

Lovely seating area in hotel. Easy to get to from London bridge, went mid week and it was fairly quiet. Food was lovely and service was great, we couldn't finish it all and took some home. Would recommend.

AVOID complete scam

Absolutely infuriating, all this company do is turn money you could use anywhere into vouchers so limited there is almost nothing to choose from, unforgivably poor website to navigate and, if you do find something, you will have pay much more than if you simply walked off the street.

Half the things to buy with your voucher on this site are vouchers! Nice trick! the digital version of regifting, this could just go on forever. Absolutely furious.

We were given a very generous gift of £300 for our wedding. Having now seen the website I would honestly rather £50 in cash than a £300 voucher for these crooks.

You’re encouraged to enter your voucher number to properly use the website then of course it is not eligible for a refund!

Great deal found to take my son to a zoo experience, I did have an issue with the booking link but customer support sorted it out quickly. Good all round

The help team are wonderful!

The afternoon tea experience at The Weston Manor Hotel was an amazing experience the choice of cakes, finger sandwiches was really good including vegetarian and vegan options. The tea flavours were fun to try especially the fruit teas. The staff were attentive, set in a beautiful country manor hotel,the gardens were lovely to walk and explore over all a truly relaxing experience.

Very helpful and efficient customer service

Easy to book. Good choice of activities

This was a thoroughly enjoyable experience which was exciting, a little challenging but the instructors were great and really helpful. Well organised, thoughtful and with safety at the forefront of the experience of live fire and crossbow target shooting!

The website is quite confusing when having to actually make a booking. It makes you think you've carried out the booking process only to realise that there's another step. Why when I've already logged in and then clicked on redeem voucher does it then need me to enter my personal details again. Why when I tried to a redeem a voucher for silverstone museum did the website tell me to email silverstone to request a booking when actually I could have gone onto the silverstone website and submitted my redletterdays voucher number and booked directly from there. Seems like weve gone back in time 15 years or so in terms of usability.

Quick and easy resolution