Raymour & Flanigan Reviews 

Matt did a great job .He gave us great customer service

I want to say I had a wonderful experience today. J..R. was extremely helpful very patients and kind. He get 10's across the board. Thank you so much. I will be back

My delivery was canceled?? And I’ve tried to call the customer service line and they don’t respond. Don’t have a refund on the product and have not heard anything from the company about rescheduling delivery. Worst service I’ve ever received.

We had service today for an ottoman and Rafiq was courteous, friendly and helpful. He has a great personality and although we had to wait 2 weeks for service, he was super nice. Our issue is not resolved but we are hoping soon. Thank you.

Great technician and good communication on day of service.

Every aspect was a pleasure. Tom Page was very helpful and wonderful to work with.

Teon met us at the entrance to the store and showed us mattresses. He was extremely knowledgeable and friendly. We were so impressed with his attention to detail we bought our mattress and he secured a reasonable discount.
We are extremely pleased with his professionalism

Easy to order, good communication, convenient pick up

Very helpfull and accomidating,sales personnel very nice too thnk u

Great customer service from the manager and sales person. Answered all my questions on my return and set up a rather complicated order seamlessly.

Nancy and the manager Jennifer were both super, knowledgeable and positive. Made shopping a breeze.

I paid for a furniture protection service and when I had an issue that required a cushion replacement, it took over 3 months for the cushion to arrive and when it did, they brought the wrong cushion!!!! The cushion for the chaise lounge section of my couch is what needed replacing and the technician was sent to my home with a regular couch cushion. Now I’m stuck trying to go through the process all over again to get a cushion replacement, 4 months from starting the initial process!! VERY UNHAPPY.

My coffee table came dented and scratched on the corner of the top of it. It came that way which is upsetting because we paid alot of money for it.

Geo was very helpful. We left the store happy.

The failed on the initial setup when furniture was delivered! 2nd time they came out botched repair was done correctly! 3rd Was to come and replace broken seat tried to repair, instead of paying attention to customer they overlooked my request! I want a replacement couch sent to me!

The salesperson worked with us to get the right mattress for our needs.

Andrew is an excellent salesperson . Very knowledgeable and professional!!

We had an issue with the third-party delivery service that handled the delivery and setup of the custom sectional we recently ordered. I called Raymour & Flanigan and notified them of the issues shortly after the delivery. The woman who helped me on the phone was wonderful and, without hesitation, submitted a request for a service call to fix the installation issues. She also notified the local store, and the following day, I received a call from the General Manager as a follow-up. It was an unpleasant delivery experience, but Raymour & Flanigan resolved the issues swiftly. The non-profit I work for has purchased from this store 5 or so times in the last year alone, and we've always had great experiences — even with previous third-party deliveries. We will definitely purchase from Raymour & Flanigan again!

Jonny Shoolman was very helpful showing me what I asked for… not pushy. He explained all details about the furniture and mattresses to help me make a decision.
I would be happy to deal with him again.

Kevin was amazing to deal with. He was very patient with us and did not make us feel rushed. He also knew what he was talking about and answered a lot of our questions. He made buying the mattress enjoyable.