The whole entire process was amazing and smooth. From the Sales Consultant named Lisa that helped us and took her time with us to find the perfect couch. To the delivery men that took such care to bri... See more
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Greeted by the store manager, then explained that an order placed earlier this year, which would take up to six months to deliver, due to the Covid was cancelled. Now my need to reapply for a new orde... See more
Company replied
Greeted upon entry to store by a friendly salesperson. Needed a new mattress. Went right to department. Showed a few mattresses. Not what I wanted. Ask specific questions and took me to the right ma... See more
Knowledgeable salesman. Seemed sincere. I received 30% discount (sale). However, the very next day, I see there is a 40% sale ! Why didn’t salesman tell me as I would have waited 1 day to get... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
53 Spring Street, 18702, Wilkes-Barre, PA, United States
- 5708221578
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Amazin Jason
Jason the salesman was very helpful,patient and kind. I plan on him being the person I deal with when I buy my mattress in a few weeks
Worked with Kelly Roth out of the…
Worked with Kelly Roth out of the Wilkes-Barre, PA Raymour and she was super patient in working with my family to select the furniture. She took us around the showroom and brought us to what we asked to look at. She went above and beyond ensuring everything was handled appropriately from the selection, purchase and delivery. I can’t recommend Kelly enough for her patience, professionalism and kindness. Thanks Kelly for your help!

Reply from Raymour & Flanigan - Wilkes Barre
The manager guided me through various…
The manager guided me through various mattresses I was exploring pointing out the pros and cons with reference to my needs. He was knowledgeable, friendly, courteous and displayed a sense of humor. His information helped me decide which mattress I chose. The only disappointment I had was no feedback at all when I suggested customers should be made aware of certain information when purchasing an electronic power base. Just now, after making the new bed (mattress) the bed frame caught on the power base coming down with such force; it seems the mattress is too large in width for the power base therefore I had to dismantle my Pennsylvania House cherry bed frame.
Javier was a very helpful…
Javier was a very helpful consultant,knowledgeable about the furniture and also aware of our needs .

Reply from Raymour & Flanigan - Wilkes Barre
Jason Rodriguez was an excellent…
Jason Rodriguez was an excellent consultant. He was a pleasure to work with.

Reply from Raymour & Flanigan - Wilkes Barre
Wonderful Shopping Experience
Bill was extremely helpful and not pushy. He allowed us to take our time and look around the showroom floor without interruption. If we had a question he was available and it made for a wonderful shopping experience.

Reply from Raymour & Flanigan - Wilkes Barre

Reply from Raymour & Flanigan - Wilkes Barre
Store has alot of nice things to pi k…
Store has alot of nice things to pi k from.Customer service was great!

Reply from Raymour & Flanigan - Wilkes Barre
SAM WAS VERY HELPFUL AND NOT AGGRESIVE.
SAM WAS VERY HELPFUL AND NOT AGGRESIVE.
NO PRESSURE SALES. VERY PLEASANT VISIT.
THANK YOU,
RITA

Reply from Raymour & Flanigan - Wilkes Barre
First time my husband was in the store. Second time for meBill Williams was very helpful even…
Bill Williams was very helpful even though we ran him all around the store. He got answers to all our questions.

Reply from Raymour & Flanigan - Wilkes Barre
Easy!
Very helpful salesperson. Had time to browse and to weigh the pros and cons of of what I wanted in a love seat. Smooth payment procedure. Easy purchase!
Excellent customer service
Kerry was our sales rep. She was patient and helped us find exactly what was best for our family.
Excellent service
Our Raymour consultant Javier made our experience there an enjoyable experience. He did not pressure us, was very personable, and listened to our needs. He went above and beyond to make sure we got what we wanted. We decided on a floor model of a bed for our daughter that was in great shape, but we were not going to be able to take it home that day. He worked his magic and we were able to take it home that day; he helped with everything to get it into our vehicle, and made sure we were happy with everything. He was also so good with our daughter and included her in the experience too. We will definitely do business with him again when we are ready to buy more furniture. I can’t say enough good things about him. If you go to get furniture make sure you ask for him you won’t regret it!!

Reply from Raymour & Flanigan - Wilkes Barre
John Burke was such a help with…
John Burke was such a help with furnishing my new build. He was patient with the timeline and checked in regularly to alert me to additional savings. Definitely ask for him!

Reply from Raymour & Flanigan - Wilkes Barre
My mom is in a wheel chair
My mom is in a wheel chair, the sales woman was EXTREMELY helpful getting in and out of the building. She researched which lift chair would best fit my moms needs. She assisted me in looking at other items for sale that will make future life easier. Overall an EXCELLENT experience!!

Reply from Raymour & Flanigan - Wilkes Barre

Reply from Raymour & Flanigan - Wilkes Barre
saleslady was very helpful showing us…
saleslady was very helpful showing us the differences
in the lift recliners.

Reply from Raymour & Flanigan - Wilkes Barre
Probreeze 2.0 Tempur-pedic Med Hybrid
Sam was a great help to my husband and I when picking out our new bed. He was very informative and knowledgeable. He made our decision making very confident that we are getting the best product possible. He was a pleasure to work with and made the transition a breeze. Thanks again!!

Reply from Raymour & Flanigan - Wilkes Barre
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