will was really helpful in sorting the renewal for our landlord property insurance and updating and correcting a couple of minor details on the policy and a good price as well ! thanks for your help P... See more
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See what reviewers are saying
Been with Radius for a while now , always found them easy to deal with. Caroline Walker makes it seamlessly easy to renew 😎
Truly awful company, as a previous review says only interested in one thing taking in your hard earned money and giving nothing in return. Very stroppy staff won’t let You get a word in, the saying... See more
Company replied
The service was impeccable from start to finish. Just the right amount of calls, no pushy sales tactics and the whole process was very easy.
Company details
Written by the company
Fast-growing UK business insurance broker | National specialists in business vehicles & fleets
Contact info
Radius Campus, Emperor Way, CW1 6BD, Crewe, United Kingdom
- info@radiuspaymentsolutions.com
- www.radiusinsurancesolutions.com
4.5
Excellent
193 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hi I just bought a Taxi insurance cover…
Hi I just bought a Taxi insurance cover from Milestone insurance Brokers the Agent Joseph Kelly was very polite and up to date with all information about the policy. It was a pleasure to buy the policy straight away after been explained about it. Thanks 👍
7 June 2021
Unprompted review
Reply from Radius Insurance Solutions
Many thanks for taking the time to provide your review, we are delighted to note that you were so happy with our service and advice provided. Rest assured your comments will be shared with Joseph and the team.
Reply from Radius Insurance Solutions
Thank you for providing your review, this is really appreciated.
Reply from Radius Insurance Solutions
Many thanks for taking the time to provide your review.
No. 1 Insurer
Exelent customer service. Best unbeatable prices. Quick respond. Friendly and helpful staff. Highly recommended.
20 May 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for taking the time to provide your rating and review this is really appreciated. We are proud of the service provided to all our valued clients and will ensure you comments are shared with the taxi team.
Excellent service
Nadine implemented all actions immediately and kept in touch with us and in our opinion went beyond the call of duty to help us
19 May 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for providing your review. Its always pleasing to receive such positive feedback and rest assured this will be shared with Nadine.
Very polite and competent consultant.
17 May 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for taking the time to provide your review, this is really appreciated.
Now my second year with Milestone
Now my second year with Milestone. I found their consultant to be very friendly, understanding and knowledgeable. All this instils confidence and I certainly hope to be doing business with them in a year's time. A real plus point us that their rates are super competitive.
14 May 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for providing your review this is really appreciated. It's always pleasing to receive such positive feedback and your comments will be shared with the team.
Very helpful and explanatory
Very helpful and explanatory. Quote was reasonable and not a great increase from last year despite motorhome being stolen/recovered by Tracker with some lock damage
26 April 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for your review, its always pleasing to receive such positive feedback and this will be shared with the Motorhome team.
Very happy
Very happy , caravan club discount applied and cheaper than last year .
12 April 2021
Unprompted review
Reply from Radius Insurance Solutions
Many thanks for providing your Trustpilot rating.
Reply from Radius Insurance Solutions
Thank you for providing your rating, this is really appreciated.
Spoke with the team and they were so…
Spoke with the team and they were so good and clear and helpful. They listened well. Within the week after I had arranged everything for 2021-2022 the van broke down 20 miles from home! Panic. Bank Holiday Monday. I had a Milestone number on my phone that I had been recommended in 2020 to put there. Phew. But in an emergency it was a useless Claims line that got me nowhere. We managed to get a number for the RAC who recognised my name and the van. They were superb and thank you to Milestone for organising my insurance to include them.
What I would like from Milestone is a clear piece of paper with just that. Emergency Numbers and nothing else. The information is hiding away in the plethora of paper I was sent, most of which is not necessary for a panicking motorist with an engine that won't start
12 April 2021
Unprompted review
Reply from Radius Insurance Solutions
Many thanks for providing your rating and review, we are delighted you were so happy with our service and also the service from RAC. We are always happy to consider any potential improvements you think we can make to further enhance our customer experience, all of which will be considered.
Very reasonable rates and friendly…
Very reasonable rates and friendly staff.
6 April 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for taking the time to provide your review, this is really appreciated.
Bethany was brilliant
Bethany was so helpful, friendly, quick and efficient at dealing with my insurance request. I would imagine an absolute asset to her Company and credit to herself. Bethany deserves to go far, and I trust and hope that her employers recognize what she brings to the table.
She, in my opinion is such a star.
1 April 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for taking the time to provide your review. We are delighted to read your comments and how impressed you were with Bethany in particular. Its always pleasing when our service is recognised in this way and rest assured we will share your review with Bethany and the team.
Very good I like it
29 March 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for leaving your review, this is really appreciated.
My Campervan Insurance Deal.
I spoke to a lady called Lisa, she was very attentive and knew all that was needed to renew my Campervan insurance at a better price than last year. Great deal and would recommend Milestone to anybody with a Moterhome looking for insurance at a reasonable price.
26 March 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you very much for taking the time to provide your review, this is really appreciated. We are delighted to read your comments and that you are happy to recommend Milestone and will ensure your comments are shared with Lisa and the team.
Reply from Radius Insurance Solutions
Thank you for providing you review, this is really appreciated.
Really good service
3 March 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for providing your review.
I highly recommend Milestone Insurance
Bethany and Milestone Insurance have been absolutely incredible.
I had a particularly difficult vehicle to insure and Bethany patiently listened to my needs and took me through my options in a way that I could understand.
I won’t be going anywhere else in the future for my insurance needs!
Thank you, Milestone!
3 March 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank for your your review, we are delighted you were so happy with the service and advice you received. We are really proud of the service we provide to all our valued clients and rest assured your comments will be shared with Bethany and the team. We look forward to looking after your insurance needs for many years to come.
To be Honest I do not have to do much…
To be Honest I do not have to do much because Clare is just brilliant she do everything ease and professional.
2 March 2021
Unprompted review
Reply from Radius Insurance Solutions
Thank you for the rating and review, this is really appreciated. We are delighted to receive such positive comments and will ensured these are shared with Clare and the team.
Reply from Radius Insurance Solutions
Thank you for your rating and review.
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