Radius Insurance Solutions Reviews 193

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

will was really helpful in sorting the renewal for our landlord property insurance and updating and correcting a couple of minor details on the policy and a good price as well ! thanks for your help P... See more

Rated 5 out of 5 stars

Been with Radius for a while now , always found them easy to deal with. Caroline Walker makes it seamlessly easy to renew 😎

Rated 1 out of 5 stars

Truly awful company, as a previous review says only interested in one thing taking in your hard earned money and giving nothing in return. Very stroppy staff won’t let You get a word in, the saying... See more

Company replied

Rated 5 out of 5 stars

The service was impeccable from start to finish. Just the right amount of calls, no pushy sales tactics and the whole process was very easy.

Company details

  1. Insurance Broker

Written by the company

Fast-growing UK business insurance broker | National specialists in business vehicles & fleets


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

193 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I would definitely recommend you use…

I would definitely recommend you use radius insurance for your business insurance they could not have been more helpful they talked me through the whole process from start to finish definitely went above and beyond if you need insurance give these guys a call

29 April 2026
Unprompted review
Rated 5 out of 5 stars

great service

will was really helpful in sorting the renewal for our landlord property insurance and updating and correcting a couple of minor details on the policy and a good price as well ! thanks for your help Phil

22 April 2026
Unprompted review
Rated 1 out of 5 stars

I found this company very difficult to…

I found this company very difficult to deal with after getting insured by rokstone insurance t/a isure from this broker radius & once they got you signed up, they had no interest other than calling for renewal. I moved on to another insurance company for my business last march 25 & apparently they have emailed me now in Feb 2026 looking for a year end adjustment which I was unaware of & now I have to pay this, I’m just so happy I didn’t stay with them.

The below is the request from them in an email & id advise to query this before proceeding with insurance.

“For your 2025 renewal, you provided your declared & projected figures, which resulted in a year end adjustment of €1,590.42,however as you did not renew the policy, this amount is owed in full to the insurers”

11 February 2026
Unprompted review
Rated 1 out of 5 stars

This company is an utter joke

This company is an utter joke. Once you have signed up and they have taken their fee they are not interested at all. Firstly I emailed 3 times about adding breakdown cover and they was ignored. And now for the last 2 weeks I've been trying to get in contact with them, If you are already a "customer" the phone lines always say sorry they can't help you, but if you click on new customers someone answers and says we will get them to phone or email you. 3 calls, 3 emails to radius and nothing at all. I'm going to take this directly to the finance company and make an official complaint.

14 October 2025
Unprompted review
Radius Insurance Solutions logo

Reply from Radius Insurance Solutions

We are sorry to see that you have recently left a 1 star review.

Here at Radius Insurance Solutions, it is our intention to provide you with a high level of customer service at all times.

We apologise you have not been able to reach us, so if you can contact us with your enquiry we can look into this matter further for you.

Please email feedback.ins.uk@radius.com.

Thank you

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