will was really helpful in sorting the renewal for our landlord property insurance and updating and correcting a couple of minor details on the policy and a good price as well ! thanks for your help P... See more
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Been with Radius for a while now , always found them easy to deal with. Caroline Walker makes it seamlessly easy to renew 😎
Truly awful company, as a previous review says only interested in one thing taking in your hard earned money and giving nothing in return. Very stroppy staff won’t let You get a word in, the saying... See more
Company replied
The service was impeccable from start to finish. Just the right amount of calls, no pushy sales tactics and the whole process was very easy.
Company details
Written by the company
Fast-growing UK business insurance broker | National specialists in business vehicles & fleets
Contact info
Radius Campus, Emperor Way, CW1 6BD, Crewe, United Kingdom
- info@radiuspaymentsolutions.com
- www.radiusinsurancesolutions.com
Replied to 66% of negative reviews
Typically replies within 2 weeks
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I would definitely recommend you use…
I would definitely recommend you use radius insurance for your business insurance they could not have been more helpful they talked me through the whole process from start to finish definitely went above and beyond if you need insurance give these guys a call
She was amazing and very understanding…
She was amazing and very understanding and helpful
The service was impeccable from start…
The service was impeccable from start to finish. Just the right amount of calls, no pushy sales tactics and the whole process was very easy.
Been with Radius for a while now
Been with Radius for a while now , always found them easy to deal with.
Caroline Walker makes it seamlessly easy to renew 😎
Good experience with reliable and…
Good experience with reliable and communicative people.
great service
will was really helpful in sorting the renewal for our landlord property insurance and updating and correcting a couple of minor details on the policy and a good price as well ! thanks for your help Phil
Very helpful and quick to get things…
Very helpful and quick to get things done!
Found the process very straight forward…
Found the process very straight forward , Kieran was very helpful and transparent .
Renewal easily done
Renewing my policy.
Renewing my policy was a very quick and straightforward process and the price was lower than the previous year.
Brilliant service from Gillian great…
Brilliant service from Gillian great help definitely use again
Lisa was so helpful and made things…
Lisa was so helpful and made things simple and easy I wish everyone made the phone calls that way
Gaynor was extremely helpful and…
Gaynor was extremely helpful and professional throughout the process.
Fast and efficient
Fast and efficient, quickly answered emails, and I felt confident Sara wanted the business going out of her way to help
Ellie was great all thew way through.
Good Communcation and very helping in…
Good Communcation and very helpful in setting our insurance up.
I found this company very difficult to…
I found this company very difficult to deal with after getting insured by rokstone insurance t/a isure from this broker radius & once they got you signed up, they had no interest other than calling for renewal. I moved on to another insurance company for my business last march 25 & apparently they have emailed me now in Feb 2026 looking for a year end adjustment which I was unaware of & now I have to pay this, I’m just so happy I didn’t stay with them.
The below is the request from them in an email & id advise to query this before proceeding with insurance.
“For your 2025 renewal, you provided your declared & projected figures, which resulted in a year end adjustment of €1,590.42,however as you did not renew the policy, this amount is owed in full to the insurers”
This company is an utter joke
This company is an utter joke. Once you have signed up and they have taken their fee they are not interested at all. Firstly I emailed 3 times about adding breakdown cover and they was ignored. And now for the last 2 weeks I've been trying to get in contact with them, If you are already a "customer" the phone lines always say sorry they can't help you, but if you click on new customers someone answers and says we will get them to phone or email you. 3 calls, 3 emails to radius and nothing at all. I'm going to take this directly to the finance company and make an official complaint.

Reply from Radius Insurance Solutions
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