The whole process from 1st call to installation was faultless. We were told we be up and running by July 28th it actually was the 2nd of July (about 10 days after our call). Katrina our engineer was b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thomas Turnbull, was polite & friendly. Very helpful clean & efficient worker. Very helpful with getting us connected on all our devices. Explained all our new equipment clearly & slowly. We didn'... See more
Company replied
Dan.D was fantastic today installing out internet with Quickline. Quickline customer service itself absolutely diabolical. But Dan was excellent, he let me know what he was doing. How long it was goin... See more
Company replied
Dave b was a pleasure from knocking on my door it was last Friday in the heatwave & he had a little helper my 3 year old little boy with his own plastic toolbox from Amazon & he never left Dave’s side... See more
Company replied
Company details
Written by the company
Quickline’s vision is to become the region’s best-loved broadband provider, delivering “proper helpful broadband” that keeps communities, businesses and families connected. Quickline is one of the UK’s fastest-growing broadband providers, dedicated to delivering rapid, reliable connectivity to rural communities across Yorkshire and Lincolnshire. As one of the UK Government’s biggest regional Project Gigabit delivery partners, Quickline is playing a leading role in closing the digital divide that exists between urban and rural areas, bringing gigabit-capable broadband to places that have traditionally been overlooked by major network operators. Founded in Yorkshire, Quickline understands the unique challenges faced by rural communities and is committed to ensuring that where people live does not limit their access to fast, dependable internet. The company is investing heavily in next-generation full fibre and fixed wireless technology to connect homes and businesses across some of the most remote parts of the region. Beyond delivering broadband, Quickline is passionate about creating positive social impact. The company supports local communities through digital inclusion initiatives, skills and education programmes, and partnerships that help people make the most of being connected. Quickline also creates jobs, apprenticeships and training opportunities, helping to drive economic growth across the areas it serves. With a focus on exceptional customer service, local expertise and community engagement, Quickline is committed to providing a broadband experience that is simple, reliable and genuinely helpful. By combining cutting-edge technology with a people-first approach, Quickline is helping to build a more connected future for Yorkshire and Lincolnshire.
Live the digital life you deserve
Written by the company
- Wherever you are, and whatever you do online.
- We’re Quickline, and we give our customers the digital life they deserve through lightning fast broadband connections. Wherever they are, and whatever they do online. That means using the latest tech to bring broadband to rural areas, and making it our mission to help those who might not get online otherwise. We go where other providers don’t, and we do it with the fastest speeds possible. No connection left behind.
Contact info
Albion Mills, The Mill House, Albion Lane, HU10 6DN, Willerby, United Kingdom
- 01482 247365
- www.quickline.co.uk
4.8
Excellent
5K reviews
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Replied to 99% of negative reviews
Typically replies within 48 hours
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Excellent installation
Our installation was done by Louise B. She was friendly, professional and knowledgeable and listened to where we wanted the installation to be placed. She happily obliged and was quick and tidy. We already have a much stronger signal so are very happy. Would recommend.
3 July 2026
Unprompted review
Reply from Quickline Broadband UK
We’re grateful you took the time to review us 🙂
Team Q
Brilliant service
As the home manager of a residential care home for Thomas Turnbull to spend his time volunteering with us helping set up for our annual summer fair Which benefits and enriches not only our residents but our community. We can not thank him enough his help has very much appreciated, it is great that the company allows such days to happen, Well done quickline.
3 July 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for sharing your experience with us. 💜
Team Q
Excellent service!
As the activities worker at a residential home I would like to thank Thomas Turnbull for his hard work during his time with us on a volunteering day to help set up for the summer fair.
He is a credit to his profession and to Quickline.
3 July 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for your review. We appreciate you taking the time to share your experience.
Team Q
James Boulton came to install my…
James Boulton came to install my broadband today he was very professional and explained everything it was very nice to have a good to have a nice man and explain everything
Lynda Roughley
3 July 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for stopping by to leave a review 🙂
Team Q
Had Quickline installed at our caravan…
Had Quickline installed at our caravan in Bridlington today. Arrived on the time arranged. Katie and Finn did a brilliant job. Very friendly and helpful. Thankyou.
3 July 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks so much for your review 💜
Team Q
Reply from Quickline Broadband UK
Thanks for sharing your experience with us. 💜
Team Q
Issues and poor customer service response.
Had the install done on 30/06
Was sold the world by the sales rep and guarantees of better performing Internet for our family.
My wife and I work from home majority of the time and use the Internet constantly. We have both experienced issues since moving to quickline.
Had issues with dropped or interrupted connections. Tried calling the technical team 6 times across multiple days with a total of over an hour on hold and have yet to speak with an agent. Not great at all.
3 July 2026
Unprompted review
Reply from Quickline Broadband UK
Hello,
we are very sorry to hear this has been the case. We have passed your details onto our customer experience team who will look into this for you.
Team Q
Excellent installation service from…
Excellent installation service from Callum, the Quickline engineer. Great service from the whole of the team and good communication throughout the procurement process to the final installation.
3 July 2026
Unprompted review
Reply from Quickline Broadband UK
We’re grateful you took the time to review us 🙂
Team Q
Really responsive and efficient service…
Really responsive and efficient service from booking to installation and customer service. Installation engineer quick and efficient and left everything very tidy and working.
3 July 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for stopping by to leave a review 🙂
Team Q
The whole process from 1st call to…
The whole process from 1st call to installation was faultless. We were told we be up and running by July 28th it actually was the 2nd of July (about 10 days after our call). Katrina our engineer was brilliant, really helpful, came on time and installed the equipment perfectly, there wasn't even any dust to clear up!! She was fabulous!! We used Quickline previously at our caravan and we are so pleased we have gone with them again at our new home and we would recommend them without hesitation, they do exactly what it says on the tin - only better!! ☺️☺️
2 July 2026
Unprompted review
Reply from Quickline Broadband UK
We’re grateful you took the time to review us 🙂
Team Q
The service was exceptional
The service was exceptional. Louise B was prompt, friendly & supper efficient. She went through everything clearly and patiently and ensured everything was working. She told me of the next steps. Great service, thank you.
3 July 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for sharing your experience with us. 💜
Team Q
Bailey P friendly and professional
Bailey P. was professional, helpful and respectful of our home. He worked hard and quickly to install the new kit. I would recommend him to others.
2 July 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks so much for your review 💜
Team Q
Dave b was on time very professional…
Dave b was on time very professional and personable taking time to chat personally as well as professionally did a great job installing everything perfectly and tidied as he went great guy and a true professional b
2 July 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for stopping by to leave a review 🙂
Team Q
Reply from Quickline Broadband UK
Thanks for sharing your experience with us. 💜
Team Q
Great engineer came to install fibre…
Great engineer came to install fibre broadband very polite and friendly, dave was very respectful of our property clean and tidy work superb.
30 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for your review and for choosing Quickline. 🙂
Team Q
Internet repair
Dave B. Rang and told me what time he would be there.Arrived on time very friendly guy. And with in the hour he had our internet back up and running.
Brilliant
1 July 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for your review. We appreciate you taking the time to share your experience.
Team Q
QUICKLINE Top Service
I have been with QUICKLINE for quite a while and now have moved from satellite to fibre optic broadband. They talked me through how this was going to be done and answered any of my questions. On my switchover date I had such a lovely engineer, Dave B, he was on time, polite and he talked me through every step of the installation.
He had my internet up and running in less than 90 minutes.
I would highly recommend QUICKLINE to anyone. Their customer service is always amazing too with any queries or technical support resolved within 24 hours
1 July 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for sharing your experience with us.
Team Q
Reply from Quickline Broadband UK
We’re grateful you took the time to review us 🙂
Team Q
Great thank you
Had our internet installed yesterday by Kyle Twell, great service, really helpful. Thank you very much!
1 July 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for your review. We appreciate you taking the time to share your experience.
Team Q
quickline installation
Very easy to contact
all went just as planned
The installer Connor j was brilliant and explained everything throughout
29 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for your review and for choosing Quickline. 🙂
Team Q
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