Pyramyd AIR Reviews 

Transaction was not a problem, but I was emailed a $10 off code, and when I checked out, there was never a place to enter it, so it was worthless!

I bought 3 Archery Mystery Boxes from Pyramid Air intending to upgrade my older crossbow. The Lord blessed me with 3 incredible crossbows, including a $3000+ Ten Point Titan! They shipped in excellent boxing and got to me in 2 days. I have nothing but great things to say about Pyramid Air and highly recommend them!

Let me know what I was wanting would work on my air rifle quick shipping

Well you asked ;). I bought the mystery gift knowing full well it was a gamble. I saw that there was a left handed bow in the mix, but hoped that being a previous Pyramid air customer, they would have an idea that I was right handed.
Well I got the left handed bow. Can't say I was thrilled as it is really worth 0 to me. Very nice bow, and certainly worth more than the 250 I paid. Not really complaining...well a little. They did not falsely represent the items, so it's really on me. Hopefully there aren't a lot of these bows in the mix and my bad luck will help future gamblers.

Order was handled quickly as was shipping. Item arrived safely.

Smooth as silk. Easy easy great products.

Communication was very good as far as shipping. The product was exactly as i expected. Over all my experience was good. One point I would like to make. Because there were two bottles of bb's and two packages of air cylinders along with the M3 replica the package was on the heavy side. This led to more careless handling and when it arrived at my home, one end was torn open along with some of the rest of the box. I would recommend more robust packaging with a shipment that is heavy and will pass through several depots and handling.

I bought a pcp rifle 4 days ago. I received an email saying that it was shipped but when I go and check the tracking in the USPS app, it shows that the label was created only and not shipped yet.

This was the first time using Pyramid Air and it was a good experience. Their shipping times were very quick and the package, once arrived, was probably the best I've seen. For such a small item, I was very impressed on how well it was packaged. Oh yeah and the guys I spoke with were great too. Thank you, guys. I'll use you again.

Offering a big selection at competitive prices. Great packaging on product to prevent damage in shipping and handling.

This is my second crosman vapor max.Both are very accurate with rws supermag pellets.I hate that people don't give the rifle a chance cause its a great rifle.All of my multipump air rifles shoot best groups with wadcutter pellets.

Had product and shipping was fast and easy and no shipping charge

The customer support at Pyramid was excellent--responsive and helpful. The product I received came promptly, was well packed, and of very fine quality.

Ordered from their website on a weekend, shipped on Monday. Received an email to confirm order almost immediately and a second upon shipping, with a tracking number. Couldn't have gone smoother.

The shipping used to be very fast , Now it’s very slow and sloppy IMO , I have had two recent orders that were within a few hours of my home and they were transferred to Ohioand then back adding several more days to the waiting time as far as my last order went I never received it. After being transferred to Amazon delivery it was marked as undeliverable and sent back to you and no email notifications were sent to tell me what happened. I had to continually check the tracking system to discover that I wasn’t getting the pkg

It's hard to find a negative thing with PA because their mantra is customer service. That said, I bought a refurbished rifle on the (indirect) advice of BB on their own site that states you should trust a refurb over new because these units have been screened by TOP people (paraphrasing) and given a good bill of health. My rifle, a .22 Avenge-X had some signs of previous issues which included some mangling of screws and a bizarre hammer spring adjustment... but it still shot well. Until it didn't hold air, which did give me some angst. This was my first PCP and some might forgive me for being a bit irritated, but the warranty was 3 months and I didn't even shoot the gun until spring, which was well past that time. So, I have to fix this thing on my own and information on the mechanicals of the gun are sketchy at best. As it turns out, seals on these guns are awful and there is no conceivable way to reseal without a full factory O-package, which is what I eventually bought. Ace Hardware had a few O-rings, but there is absolutely no way to reseal the entire unit without a package. The good news is that while I was languishing in the backorder chaos of a firing valve, I went ahead and just put the seals in (which had dropped in price by 60%) and it holds air perfectly and shoots like a champ again. One of the things that chapped me a bit was that I found a bellinger washer all crushed up in the firing valve area and couldn't determine where it came from or how to replace it from the parts diagram. AirVenturi figured out that I'd left the "wave washer" installed behind the pellet probe loose and it had migrated all the way into the hammer area, smashing it to bits and causing one of my original problems. THAT was almost certainly my bad from when I switched barrels from the original .22 to .177 (an awesome feature) but didn't know or remember that there was a loose piece in the area. Yeah, be mindful of that stupid washer and you'll have only the crappy seals to deal with. The sparcity of information dictates that I tell you that the reseal package includes a knock valve seal as well as the two base seals of the pressure gauges, so the only real possibility of a pressure leak not addressed by the package comes with the fill probe check valve... which is still on back order. MY lack of fill probe sealing was ultimately found to be a split O-ring that seals the base of the check valve to the probe, just one of the many rubber-oriented quality control issues with this unit. On disassembly, you'll find one great seal and the next RIGHT NEXT TO IT is hardened and square -- the same seal, just apparently different chemistries. Replace 'em all and be aware that Captain O-ring now has reseal packages available if you're not confident with the factory stuff. I have three factory kits in the range kit now and the gun has been holding 4K pressure without a whisper for 2 months since the total reseal. Dang. I wish it was still camping season, but the bugs at 30 yards that got a new lease on life won't complain. BTW Benjamin Single-Die pellets in .22 and .177 are absolutely positively the best for this gun at 1600 reg pressure, shot at 9500 feet altitude. It shouldn't make any difference with a PCP but my TX sure hated life out there.

It is hard to beat Pyramyd Air’s buy 3 get one free. Buying on their website is also quite easy. Delivery was on time with all pellets protected in foam packing, not loose in the box.

Cheap piece of cr-p and then they want to charge $35 to return ship when I paid $8.99 shipping to receive?