I ordered (slug) ammo and the packaging wasn't the best, box ripped open and one item was lost in shipping. Called customer service and replacement was quickly mailed out. I would have given 5 stars,... See more
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Gear up for your next adventure with our large outdoor gear and equipment selection. With a best-in-class online shopping experience, you'll find everything you need to enjoy the outdoors to its fullest
Contact info
5135 Naiman Parkway, 44139, Solon, United States
- 888-262-4867
- support@pyramydair.com
- www.pyramydair.com
Hasn’t replied to negative reviews
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Dealing with Greg W has helped us…
Dealing with Greg W has helped us really get into the Airgun hobby. He helped us with our now 2md new Avenger X Tactical putting on a shorter barrel. We absolutely love it.
Great company
They responded very quickly and very helpful to get my problem solved
It's an easy process
It's an easy process, there's a gun for almost every need, type of training ( defense or tactical offense) and i loved my 16 Shot Semi Automatic shotgun and the buckshot rounds that i purchased.
I have real armor so I wear the real thing during my training but this and many other guns there on the site are go to's so
Im gonna get one every month til I own the collection.
Super satisfied pepe
Delivery was fast. The product is awesome. I've ordered a few times over the last month or 2 in 100% satisfied
In the woods of someone that's from new england wicked awesome
I buy pellets from Pyramyd several…
I buy pellets from Pyramyd several times a year. Pyramyd always ships pellets packed well and has a great selection of premium pellets in stock. You might find them cheaper on Amazon, but when they arrive with dented tins and bent skirts, your savings disappears.
Say one thing do another
Made an order change 5 mins after placing the order. Pyramid states no-problem for order changes within 30 mins of ordering. They lied, claimed they are helpless to prevent the system from ripping me off for an additional shipping charge. Lied about UPS picking up the order, "Oh, it's too late" when UPS shows it not picked up. Cancelled it all, now a former repeat cutomer.
Received product soon after ordering.
Rhonda and Greg are Great
Your people make for a good experience. Rhonda and Greg are great. One constructive comment - I responded to your Orders @ Pyramydair.com with a request but never received a response.
Problem w order and crappy, rude customer service
Problem w FX DRS Tactical. Worked initially, but second magazine stuck. Only way to close bolt was with pressure, then didn't work after that. After sending gun back for repair (without the magazines) Pyramid said it worked fine (after removing stuck pellets in barrel) & that it was "customer error" which voided warranty. Returned rifle had same issues. I checked the magazines and discovered that one of the two PyramidAir had sent was a .22 cal instead of .25 cal. This caused the problem in the first place. PyramidAir customer service is rude and will not accept responsibility for their error. Buyer Beware!!!!
Shady advertising
I have received emails stating there was a 12% off code. When I got to the site......it states an 11% discount and the code is different. This seems shady. Plus.......I realize that it says some restrictions apply, but no matter what I put in my cart, it said that the code does not apply. You missed out on the sale of a $600 scope because of this. Why do you show 2 different
discount codes, and why is there 2 different percentage discounts, and why do none of them work?
Returning customer and a new Reximex Throne Gen 2 owner
As always, great products and super fast shipping. I will continue to purchase airguns from Pyramid Air..
Excellent all around
Excellent all around. While I have your attention I didn’t receive a scope stop and screws for the dovetail rails. Can you give me a contact for this. Thanks again for good customer service
Ross
Excellent place to buy
Excellent place to buy! They are fast shipping and very well packaging the item. They also stand behind what they sell. I've been buying from them a LONG time and highly recommend Pyramyd Air!
Super great service with prompt…
Super great service with prompt shipping.
P.A. is ORGANIZED!
The way P.A. "packages" tins of pellets..... is absolutely superior!
Received product(s) in 72-hours!
Trusted Seller
Everything I've ordered thus far was shipped fast. No complaints here.
Pellets came in great packaging
Pellets came in great packaging! No dented tins unlike other companies.
Well done PA!
The fast shipping and the 1500 extra…
The fast shipping and the 1500 extra points for the holiday, enticed the recent purchase.
Pyramyd once more came through with…
Pyramyd once more came through with what I wanted, outstanding price, and fast shipping. Buy 3 get one free pellets, and a scope mount I've been wanting.
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