Lovely, engaging and friendly pts. Who are always happy to help and the manager Chloe, who is incredibly knowledgeable, kind and encouraging to both pts and gym members. Special shout of to Tahnee... See more
Company replied
Knight Retail Park, CB10 2UR Saffron Walden, GB
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Lovely, engaging and friendly pts. Who are always happy to help and the manager Chloe, who is incredibly knowledgeable, kind and encouraging to both pts and gym members. Special shout of to Tahnee... See more
Company replied
I’ve been a member at Saffron Walden Puregym since it first opened and I would always recommend this gym. However, my 5 star rating today is due to the new addition of Ellie’s group PT sessions. Ellie... See more
Company replied
Generally good but varies as single pieces of equipment are frequently not available as they are used as armchairs by phone users. Showers/changing inadequate but all else is good and clean.Parking e... See more
Company replied
Was supposed to be free entry from my daughter as she has plus membership, but the link doesn't work so had to pay £9.99 for the privilege when I belong to another gym. Don't offer things if you cann... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Knight Retail Park, CB10 2UR, Saffron Walden, United Kingdom
Replied to 94% of negative reviews
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Nice gym, Nice personal that work there atmosphere in gym when I attend is great, has good equipment but it could do with a few extra bits in there.

Reply from PureGym UK - Saffron Walden

Reply from PureGym UK - Saffron Walden
Ellie is a great PT, has helped grow my confidence and always has a smile on her face

Reply from PureGym UK - Saffron Walden
Great equipment, atmosphere
Always able to do my workout
Showers need looking at, they still aren’t like other PureGyms showers

Reply from PureGym UK - Saffron Walden
I was so nervous about joining the gym. However, Ellie is the reason that I’m comfortable being there. She has built up my confidence no end and I’m so grateful to how she has changed my life. I’ll never be able to thank her enough.
The gym itself is great. Lots of machines and everyone is super friendly. It’s also super clean. A great gym if you’re local to the area. Can’t fault it!

Reply from PureGym UK - Saffron Walden
Adequate gym, limited equipment and machines. OK for a standard gym, but could have a better range of equipment.

Reply from PureGym UK - Saffron Walden
Very friendly gym with great instructors and a good range of equipment and classes available. Highly recommend.

Reply from PureGym UK - Saffron Walden
Great gym, facilities are just what I need, and during the day, I never have to wait for any equipment. Lovely helpful staff. I have been having sessions with Anya Forrester for a few months and I can’t recommend her enough, our sessions are tough and she pushes me but she makes them fun and enjoyable, her knowledge is awesome, always happy to answer any question and offer advice.

Reply from PureGym UK - Saffron Walden
Clean, accessible, equipment frequently out of use by ‘phone users. Poor changing/shower facilities.
Easy and good parking. Reasonable cost.

Reply from PureGym UK - Saffron Walden

Reply from PureGym UK - Saffron Walden
Lovely, engaging and friendly pts. Who are always happy to help and the manager Chloe, who is incredibly knowledgeable, kind and encouraging to both pts and gym members. Special shout of to Tahnee.
Lovely atmosphere, always feel safer, fire doors are obviously sign posted and aed is easy to see :).
Bench needs to be moved though

Reply from PureGym UK - Saffron Walden
Great instructors, very friendly and welcoming. Good variety of classes available. Nice environment in general. Studio area needs to be cleaned more regularly. Sometimes no hot water in showers.

Reply from PureGym UK - Saffron Walden
I’ve been a member at Saffron Walden Puregym since it first opened and I would always recommend this gym. However, my 5 star rating today is due to the new addition of Ellie’s group PT sessions. Ellie creates a fun and encouraging atmosphere. It’s a great way to stay accountable and push yourself with a professional guiding you. Since joining them weekly I’ve smashed some of my PB’s, done things I didn’t think I could do while having a laugh with like minded people. Really happy with this new addition to Saffron Walden’s Puregym.

Reply from PureGym UK - Saffron Walden
Great place to work out always clean and friendly

Reply from PureGym UK - Saffron Walden
Really poorly equipped and has the inferior Precor equipment while the better PureGyms have Matrix kit. Luckily it was really empty but I cannot imagine how dreadful it would be when busy.

Reply from PureGym UK - Saffron Walden
Great space, kit, atmosphere and people. Excellent classes and value for money pricing

Reply from PureGym UK - Saffron Walden
I've been going to the saffron walden puregym just over a year now and i'm glad I joined this gym.The staff are friendly and the gym has all the equipment you would ever need.Availability of equipment is also very good.There is classes avaliable with your membership but I've never personally used them but it's nice to know it's there should I want to go to one.The 24hr access is brilliant too as sometimes I can't make it until late.I just wish I joined sooner.

Reply from PureGym UK - Saffron Walden
Ok but still lots of people sit on the machines using their phones and users still park in disabled bays

Reply from PureGym UK - Saffron Walden
The team are really good thank you and I always enjoy going to this pure gym
The gym is ok nothing special. To make it better they could have some 50kg dumbbells and some plate loaded upper body machines. It is a pure gym local so they are not going to make those adjustments. They use precor instead of matrix which is good. If it was matrix then I would give it 0/5.

Reply from PureGym UK - Saffron Walden
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