The experience was very good. The process was explained very clearly and the portal enables good communication. The online assessment with my chosen psychiatrist was good, although I found the techno... See more
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Review summary
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The gentlemen interviewing me was very understanding and patient. Even when things started going wrong for me during it. Like Amazon parcel delivery etc. he had a nice friendly demeanour. He diagnosed... See more
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Very supportive & put me at ease straight away. Also empathic, whereby I was not feeling rushed or uncomfortable. Very understanding & explained everything throughout. So so reassuring throughout whol... See more
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Dr Raj was exceptionally patient, pleasant and easy to speak to. He listened carefully and made me feel genuinely heard throughout the assessment. He was able to understand and relate to what I was tr... See more
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Company details
Written by the company
At Psychiatry UK, we believe that everyone deserves fast, compassionate, and expert mental health support - without long waiting lists or unnecessary barriers. We are the UK’s leading online psychiatry service, providing confidential assessments, diagnoses, and treatments for a wide range of mental health conditions, including ADHD, autism, anxiety, depression, OCD, and more. All our appointments take place online, so you can speak to an experienced consultant psychiatrist from the comfort and privacy of your own home. Our team includes over 280 GMC-registered psychiatrists and clinicians who bring deep expertise and genuine care to every consultation. Whether you’re seeking help privately or through the NHS via the Right to Choose pathway, we aim to make your journey to better mental health as smooth and supportive as possible. We’re proud to be rated Good by the Care Quality Commission (CQC) and to follow the highest clinical and ethical standards in everything we do. Every year, tens of thousands of people trust Psychiatry UK to help them take the next step towards feeling better. Wherever you are on your mental health journey, we’re here to listen and help you move forward.
Contact info
United Kingdom
- www.psychiatry-uk.com
4.5
Excellent
6K reviews
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The understanding and the response time
9 August 2026
Reply from Psychiatry UK
Thank you for taking the time to leave a review. We're pleased to hear that you felt understood and that you received timely responses from our team throughout your journey with us. We appreciate your feedback and thank you for choosing our service.
Good communication just sometimes a…
Good communication just sometimes a little hard to understand but very helpful
12 August 2026
Reply from Psychiatry UK
Thank you for taking the time to share your feedback. We're pleased to hear that you found our communication helpful and that our team was able to support you throughout the process. We also appreciate your comments regarding clarity and will take this on board as we continue to improve the experience for our patients. Thank you for choosing our service.
Amazing Support
Professional, efficient and great communication.
Speedy responses, great service and highly recommended
13 August 2026
Reply from Psychiatry UK
We're so pleased to hear that you found our team professional, and that you experienced great communication. It's wonderful to know that our responses were fast. Thank you for your kind words.
Very supportive & put me at ease…
Very supportive & put me at ease straight away. Also empathic, whereby I was not feeling rushed or uncomfortable. Very understanding & explained everything throughout. So so reassuring throughout whole assessment as I was initially anxious. My Dr very helpful explaining through out,Which made the assessment Interesting & go fast. Thank you so much.
12 August 2026
Reply from Psychiatry UK
Copilot said:
Thank you for taking the time to share your feedback. We're pleased to hear that your doctor helped put you at ease from the start and that you felt supported, understood and listened to throughout your assessment. It's great to know that everything was explained clearly and that the appointment felt reassuring and comfortable, particularly when you were feeling anxious beforehand. We appreciate your kind words and thank you for choosing our service.
Appointment reminders and wasn't to…
Appointment reminders and wasn't to much of a wait for Appointment and also had updates
5 August 2026
Reply from Psychiatry UK
We're so glad to hear you appreciated our appointment reminders and the shorter wait time. Thank you for your kind words and for sharing your experience.
Reply from Psychiatry UK
We appreciate your feedback and are so glad that our Kevin was kind and understanding. Thank you for sharing your positive experience with us.
Reply from Psychiatry UK
We are so happy to hear our service has positively impacted your life. We truly appreciate your kind words. Thank you.
Genuinely supportive from start to finish
I’ve had a really positive experience with Psychiatry-UK. I felt listened to, understood and genuinely supported throughout the whole process. Everyone I’ve dealt with has been kind, professional and knowledgeable, and communication has always been clear. I’m really grateful for the support I’ve received and would absolutely recommend them.
8 August 2026
Unprompted review
Reply from Psychiatry UK
Thank you for taking the time to share your experience. We're pleased to hear that you felt listened to, understood and supported throughout your journey with us. It's great to know that you found our team kind, professional and knowledgeable, and that communication was clear at every stage. We appreciate your recommendation and thank you for choosing our service.
Reply from Psychiatry UK
We're so glad to hear you had such a positive experience with us. Thank you very much for your kind words; we truly appreciate your feedback.
Bad publicity for PUK
Two times was told that they’d call and nothing the first time and then a call earlier than agreed the second. They sent an email to try and cover this up and when I responded received no telephone call at all! All this to seek help for a vulnerable individual who has strong ASD symptoms with mild LD traits who has been subjected to fraud and having to go to the Police to get Justice. The case has red flags and will reflect poorly on PUK if they don’t get their act together and as looks likely the case ends up in the press
17 August 2026
Unprompted review
Reply from Psychiatry UK
Thank you for taking the time to leave a review and we are sorry to hear about your experience. We appreciate how frustrating and concerning this situation has been for you.
We understand from your feedback that there were difficulties with agreed telephone contact including calls not taking place as expected and concerns regarding communication and follow up. We appreciate how disappointing this must have been, especially given the circumstances you describe and the support that was being sought.
We have requested further information so that we can look into your individual experience in more detail and gain a fuller understanding of the concerns you have raised.
Thank you again for sharing your feedback. We understand the importance of clear communication and timely support and we are sorry that this has not been your experience.
Good experience
Good experience. Easy to use. The Psychiatrist was compassionate and understanding.
12 August 2026
Reply from Psychiatry UK
We're so happy to hear you had a good experience and found our service easy to use. It's wonderful that our psychiatrist was compassionate and supportive. Thank you for taking the time to share your experience with us.
It was great chatting with Dr Salah but…
It was great chatting with Dr Salah but after meeting was complete and I was told results of meeting I was utterly dejected when I was closed down on app, and couldn't even see notes that had been uploaded, so Im sorry to say I would not recommend this
12 August 2026
Reply from Psychiatry UK
Thank you for taking the time to share your feedback. We're pleased to hear that you found your conversation with Dr Salah helpful and that you had a positive experience during your appointment. We're sorry to hear, however, that you felt disappointed by what happened afterwards and that this affected your overall experience. We appreciate you taking the time to share your comments, as patient feedback helps us understand where communication and processes may not meet expectations. Thank you for choosing our service.
Amazing service!
Psychiatry UK were incredible throughout my ADHD diagnosis, treatment and support. Even whilst waiting for my diagnosis appointment and whilst waiting to start treatment, they would check in and offer support if needed. Denise B was especially incredible, she was helpful and offered guidance and support. She always responded to my queries quickly and was always happy to help, she was so kind and understanding whilst also being informative. Thank you so much!
17 August 2026
Unprompted review
Reply from Psychiatry UK
We're so pleased to hear about your positive experience throughout your ADHD diagnosis. It's wonderful that you felt supported while waiting. We're especially glad that Denise was so helpful and always responding quickly to your queries. Thank you for sharing your positive feedback with us.
Incredibly quick process
Incredibly quick process, was able to get the results I wanted after pre assessment and just an hours consultation.
9 August 2026
Reply from Psychiatry UK
We're so pleased to hear about your quick process and that you were able to get the results you wanted after your consultation. Thank you for sharing your positive experience with us.
There was no hanging about waiting …
There was no hanging about waiting for the call. The Psychiatrist was polite and to the point. I would highly recommend Psych UK.
9 August 2026
Reply from Psychiatry UK
We're so pleased to hear that your experience with our psychiatrist was positive and efficient. Thank you for your kind words and for recommending our service.
Everything explained to me
Dr Ahmed was very patient and explained everything to me which put me at ease. Whilst the assessment went alright, I feel that anything in which I am struggling with now, as an adult, was disregarded as a flaw or a negative habit. Whilst I appreciate that ADHD has to stem from childhood, I feel that difficulties in yhe teenage years/adulthood should be considered more.
9 August 2026
Reply from Psychiatry UK
We appreciate your feedback and are glad Dr. Ahmed provided a reassuring experience. Thank you for sharing your concerns about the assessment's focus on childhood. We continuously review our assessment processes to ensure a comprehensive understanding of how ADHD manifests across all life stages, and your feedback helps us to improve. Thank you so much for sharing your experience with us.
I couldn't recommend enough
I couldn't recommend enough. My appointment was with Dr Kulik and he was amazing. Made me feel at ease and a lot better after getting a diagnosis.
Psychiatry always keep you in the loop of things and the whole process wasn't a long wait time at all.
Highly recommended.
10 August 2026
Reply from Psychiatry UK
Thank you for sharing your wonderful feedback. We are so pleased to hear that your experience was amazing and that you felt at ease after receiving your diagnosis. It is lovely to read your kind words for Dr Kulik, so thank you one again for taking the time to leave a review with us.
Reply from Psychiatry UK
Thank you for your kind words. We are so pleased to hear that you found our team to be supportive and helpful. We appreciate you sharing your positive experience.
Professional Service
Efficient process. Clearly structured portal. Professional & friendly staff on the phone.
9 August 2026
Reply from Psychiatry UK
We're so pleased to hear that you found our process efficient and our portal was well structured. It's wonderful to know that our staff provided professional and friendly service. Thank you for your kind words.
The doctor was lovely made me feel…
The doctor was lovely made me feel really at ease when my anxiety was threw the roof
Highly recommended
Was a pleasant experience after getting my self in such a state
7 August 2026
Reply from Psychiatry UK
We're so pleased to hear that your experience was a pleasant one, especially after feeling anxious. It's wonderful that our doctor made you feel at ease. Thank you for your recommendation.
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