The experience was very good. The process was explained very clearly and the portal enables good communication. The online assessment with my chosen psychiatrist was good, although I found the techno... See more
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The gentlemen interviewing me was very understanding and patient. Even when things started going wrong for me during it. Like Amazon parcel delivery etc. he had a nice friendly demeanour. He diagnosed... See more
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Very supportive & put me at ease straight away. Also empathic, whereby I was not feeling rushed or uncomfortable. Very understanding & explained everything throughout. So so reassuring throughout whol... See more
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Dr Raj was exceptionally patient, pleasant and easy to speak to. He listened carefully and made me feel genuinely heard throughout the assessment. He was able to understand and relate to what I was tr... See more
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Company details
Written by the company
At Psychiatry UK, we believe that everyone deserves fast, compassionate, and expert mental health support - without long waiting lists or unnecessary barriers. We are the UK’s leading online psychiatry service, providing confidential assessments, diagnoses, and treatments for a wide range of mental health conditions, including ADHD, autism, anxiety, depression, OCD, and more. All our appointments take place online, so you can speak to an experienced consultant psychiatrist from the comfort and privacy of your own home. Our team includes over 280 GMC-registered psychiatrists and clinicians who bring deep expertise and genuine care to every consultation. Whether you’re seeking help privately or through the NHS via the Right to Choose pathway, we aim to make your journey to better mental health as smooth and supportive as possible. We’re proud to be rated Good by the Care Quality Commission (CQC) and to follow the highest clinical and ethical standards in everything we do. Every year, tens of thousands of people trust Psychiatry UK to help them take the next step towards feeling better. Wherever you are on your mental health journey, we’re here to listen and help you move forward.
Contact info
United Kingdom
- www.psychiatry-uk.com
4.5
Excellent
6K reviews
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quick service kind people to talk to
quick service kind people to talk to. easy to use. id definitely recommend using this service x
14 August 2026
Reply from Psychiatry UK
We're so pleased to hear that you found our service quick, easy to use, and that our team was kind and helpful. Thank you for your recommendation!
Very happy with the whole experience I…
Very happy with the whole experience I learned a lot about myself and the app and connection was brilliant
10 August 2026
Reply from Psychiatry UK
We're so pleased to hear that you had such a positive experience and that you found the app and connection brilliant. It's wonderful that you learned a lot about yourself!
Highly recommended! (ASD Referral)
Very fast referral and assessment considering the NHS wait times! The fact that I got to choose which doctor would be overseeing my assessment was also incredible! I felt very accommodated and informed throughout the whole process as well as during the assessment itself!
14 August 2026
Reply from Psychiatry UK
We're so pleased to hear that your referral and assessment were fast, especially considering typical wait times. It's wonderful that you felt accommodated and informed throughout the entire process, and that you were able to choose your doctor. Thank you for your kind words!
Samuel has been amazing throughout
Samuel has been amazing throughout, very helpful, very considerate, kind and understanding and extremely customer focussed.
19 August 2026
Unprompted review
Reply from Psychiatry UK
We're so pleased to hear about your positive experience and that our team member was helpful, considerate, kind, understanding, and extremely customer-focused. Thank you for sharing your feedback.
Reply from Psychiatry UK
We are so pleased to hear that you found our team helpful and supportive throughout the process. Thank you for your wonderful feedback.
Quick waiting period
Quick waiting period, in depth online questions for then easier zoom call
10 August 2026
Reply from Psychiatry UK
We're happy to hear that our online process and call were efficient and helpful for you. We appreciate your positive feedback!
Thank you :)
I'd put a note on my account to further outline my cardiac history and some recent unpleasant medication reactions I'd had and was pleasantly surprised to be contacted the next day by a nurse who wanted to make sure I wasn't in danger and had proper support.
I'm early days through the process at this point, my referral only went through at the end of July from my Doctors and I've only recently done all my forms so will have some ways to go yet. With my cardio history and other mental health I'm unsure what the outcome will be for me but I'm grateful to the support and think they're doing as best as can be managed with the amount of patients they have to treat.
19 August 2026
Unprompted review
Reply from Psychiatry UK
Thank you for sharing your positive experience. We're so pleased to hear that our team was proactive in reaching out to you to ensure your safety and provide support, especially given your cardiac history and medication reactions.
It's understandable to feel uncertain about the outcome with complex health considerations, but we appreciate your gratitude for the support you've received so far. We strive to provide the best possible care to all our patients.
Efficient, Effective and Excellent Support from Psychiatry-UK
I’ve had a very efficient and effective experience with Psychiatry-UK. Everything was explained thoroughly and clearly, which made the process much easier to understand and navigate. I also really appreciate being able to continue communication and ask questions through the patient portal, which is very convenient.
Although the waiting time for medication can be lengthy, I think it’s important to highlight that their waiting time is based from the date of diagnosis, rather than from the date medication is prescribed, which is a great approach.
Overall, I’m very grateful for the support and service I’ve received. It’s a fantastic free service, and I would highly recommend Psychiatry-UK to anyone going through a similar process.
19 August 2026
Unprompted review
Reply from Psychiatry UK
Thank you for your wonderful feedback! We're so pleased to hear that your experience with us has been efficient and effective, and that our thorough explanations made the process easier to understand. It's great to know that our patient portal has been a convenient way for you to communicate and ask questions. We also appreciate you highlighting our approach to waiting times. We are very grateful for your kind words and recommendation.
No notes! Very pleased with my service
I was apprehensive at first ,but each step of my titration was monitored and no question was a stupid one.
I felt seen and heard by the lovely people working with psych uk!
Couldn’t recommend enough!!thank you!
13 August 2026
Reply from Psychiatry UK
Thank you for taking the time to share your experience. We're pleased to hear that, despite feeling apprehensive at the start, you felt supported throughout your titration journey. It's wonderful to know that you felt listened to, that your questions were welcomed, and that you felt well cared for by the team. We really appreciate your recommendation and thank you for choosing our service.
The consultant I saw was very…
The consultant I saw was very understanding and put me at ease . She was extremely skilful at drawing pertinent information from me within the appointment slot to aid the assessment .
On reflection , I realise a less experienced and skilful professional may not have done this.
10 August 2026
Reply from Psychiatry UK
Thank you for taking the time to share your feedback. We're pleased to hear that your consultant helped put you at ease and that you felt supported throughout your assessment. It's wonderful to know that her thoughtful approach helped ensure the appointment captured the information needed to gain a full understanding of your experiences. We appreciate your kind comments and thank you for choosing our service.
Very good experience
Very good experience. I felt the assessment and forms where straightforward. The doctor I spoke was friendly and also highlighted an aspect that I missed, which I'm now researching. Currently not on medication but was informed why, which I'm okay with.
13 August 2026
Reply from Psychiatry UK
Thank you for taking the time to share your feedback. We're pleased to hear that you found the assessment process and forms straightforward, and that you had a positive experience with your doctor. It's great to know that you felt listened to and that the discussion provided additional insights that have been helpful to you. We're also glad that the outcome and next steps were explained clearly, allowing you to make informed decisions about your care. Thank you for choosing our service.
Reply from Psychiatry UK
Thank you for taking the time to leave a review. We're pleased to hear that you felt at ease during your appointment. Helping our patients feel comfortable and supported throughout the process is very important to us, and we're glad this was reflected in your experience. Thank you for choosing our service.
Reply from Psychiatry UK
Thank you for taking the time to share your feedback. We're pleased to hear that you found the service informative, supportive and helpful throughout your journey with us. It's great to know that you felt well supported from start to finish. We appreciate your kind words and thank you for choosing our service.
Amazing doctor
The turn around from referral to diagnosis was so quick, after thinking it may take 18 months it was less than 5 weeks!
Plus the Doctor actually had time for me and I felt listened to and understood!
10 August 2026
Reply from Psychiatry UK
Thank you for taking the time to share your feedback. We're pleased to hear that you were able to access an assessment much sooner than you expected and that the process moved so quickly from referral to diagnosis. It's especially wonderful to know that you felt listened to, understood and given the time you needed during your appointment. We appreciate your kind words and thank you for choosing our service.
Reply from Psychiatry UK
Thank you for taking the time to share your feedback. We're pleased to hear that your experience was seamless and that you felt your needs were listened to and understood throughout. It's great to know that you found the service professional and attentive, and we appreciate your recommendation. Thank you for choosing our service.
Reply from Psychiatry UK
Thank you for taking the time to leave a review. We're really pleased to hear that you have had such a positive experience with our service. We appreciate your kind feedback and thank you for choosing Psychiatry UK.
The doctor was fab to me xx
13 August 2026
Reply from Psychiatry UK
Thank you for taking the time to leave a review. We're really pleased to hear that you have had such a positive experience with our service. We appreciate your kind feedback and thank you for choosing Psychiatry UK.
Just received my autism diagnosis
Just received my autism diagnosis. I cannot speak highly enough of Vinod Kumar. I was very anxious but he put me at ease that I did not want to consultation to end. Apart from receiving my diagnosis he made me feel good in myself and gave me lots of helpful information. Thank you
18 August 2026
Unprompted review
Reply from Psychiatry UK
Thank you for taking the time to share your experience. We're pleased to hear that Dr Kumar helped put you at ease and made you feel comfortable throughout your autism assessment. It's really good to know that, alongside receiving your diagnosis, you felt supported, reassured and left with helpful information to take forward. We'll be sure to pass your kind comments on to Dr Kumar. Thank you for choosing our service.
I felt supported and listened to at…
I felt supported and listened to at both assessments, and agreed with the results.
12 August 2026
Reply from Psychiatry UK
Thank you for taking the time to share your feedback. We're pleased to hear that you felt supported and listened to throughout both of your assessments. It's great to know that you felt the process was thorough and that the outcomes reflected your experiences. Thank you for choosing our service.
Demoralising experience
My experience with Psychiatry UK has been incredibly frustrating and demoralising.
Despite reaching the top of the titration waiting list, it still took over a month for an available prescriber.
When I did receive a prescriber (Gemma), I was asked to re-submit my forms as my previous ones were out of date. I did this straight away.
Over a week later and no response, so I sent a message asking when I'd be able to start titration.
I received a reply from Gemma, saying she would be in touch after a meeting the following day.
I responded asking if everything was ok regarding my BP and heart rate (which are in normal range for a woman of my age); and whether I'm suitable for titration (I can't see why not - but then I have generalised anxiety and worry about everything).
Gemma responded by saying that she's waiting on the ADHD team lead to get back to her regarding my "query" (whatever that supposedly was). That she's going on annual leave tomorrow; and that if she doesn't hear back she'll put my titration on hold so I'm not "disadvantaged".
After I expressed my unhappiness at how my case was being handled, Gemma then said my case would be discussed at a meeting on the 25th August - making me wait even longer, and causing even more doubt, anxiety and uncertainty (not ideal when I also have diagnosed autism).
I then put a note on the portal asking if I'd still be prescribed the non-stimulant.
I received a response the following day from someone in Gemma's absence, reiterating that they couldn't give me an answer, and that I'd have to wait until the meeting on the 25th had concluded.
I haven't been told what exactly it is that needs to be discussed. I would like to know.
My mental health is suffering. This isn't the only issue I've had with Psychiatry UK. Without giving an overly detailed timeline, I was previously on a stimulant medication. I had issues with it - was honest about it; and then told I've have to have 3 months of abstinence before I could be re-referred to start a non-stimulant medication (and would be put to the top of the waiting list as soon as they received my referral).
Well, it's now been over 6 months. I've done everything Psychiatry UK has asked of me, but I'm getting worn down by all these unnecessary hurdles. This isn't the first time Psychiatry have messed me around and moved the goal posts.
I even had a reassessment with a psychiatrist with a speciality in addiction. He gave the green light for Atomoxetine. However, now I'm fearful that despite all this time and everything I've done to prove myself, Psychiatry UK will ultimately find a reason not to medically treat me.
14 August 2026
Unprompted review
Reply from Psychiatry UK
Thank you for taking the time to share your experience. We are very sorry to hear how frustrating and demoralising this process has felt for you, particularly given the uncertainty, delays and lack of clarity you describe. We understand how difficult extended waiting periods and unanswered questions can be, especially when you are already managing ADHD, autism and the impact this can have on your wellbeing.
We appreciate that you have worked hard to follow the recommendations provided to you and can understand why you feel concerned about further delays and the possibility of additional barriers to treatment. We recognise the anxiety that uncertainty can create, particularly when you are waiting for information about your care and next steps.
We would like to look into your individual circumstances in more detail. We have requested further information so that the appropriate team can review your concerns and better understand what has happened in your case.
Thank you again for sharing your feedback. Your comments are important to us and help us identify opportunities to improve the experience of patients accessing our service. We hope we can provide you with greater clarity and support moving forward.
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