Prompt attention knowledgeable Sorry they did not provide any written n results of supplementary checks. Wheel alignment let steering wheel out of centre was corrected for.
Location
Switch locationUnit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ Wimborne, Dorset, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was lost and they guided me to their outlet. Great customer service from that phone call, welcome on arrival, tea, bit of local tourist info thrown in too Thankyou!
Company replied
Not ideal getting a puncture at 9:30pm on the night before you have to drive to Bristol to catch a holiday flight the next morning! So I ended up at Protyre for 8:30am the following day needing a quic... See more
Got caught out with unrepairable tyre whilst away from home, Goggled nearest garage and these guys were closest, and open on a bank holiday. Lucky for us theses guys had correct tyres and brand we n... See more
Company details
About Protyre Autocare - Wimborne
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ, Wimborne, Dorset, United Kingdom
- 01202 890066
4.6
Excellent
592 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and super quick.
17 March 2025
They were helpful and polite and…
They were helpful and polite and answered any questions we had. Really good service.
12 March 2025
Good service provided
staff were very pleasant and very helpful. Replaced two tyres and swopped wheels around to keep the two new ones as a pair.
14 March 2025
Have used them on several occasions
Have used them on several occasions, always friendly and efficient. Coffee on hand, and what I consider reasonable pricing
12 March 2025
Really took care and looked after me
Really took care and looked after me. Tyres sorted and out within the hour.
10 March 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Faff
Manager was polite and apologetic but I ordered the tyre online on a Saturday, appointment arranged for Monday morning, dropped off car but told half hour later the wrong size had been delivered. Went back on Tuesday and dropped off car again, this time only one tyre arrived. Finally got the other tyre replaced on the Thursday. Bit frustrating.
3 March 2025
Reply from Protyre Autocare - Wimborne
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that the incorrect tyre had been delivered initially.
We can confirm that this has been raised with the Area Manager, he will investigate and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
Tyre needed was in stock and able to do…
Tyre needed was in stock and able to do the job the same day.
24 February 2025
Very professional service
20 February 2025
Quick service with a smile
17 February 2025
On site tyre replacement
A new tyre was sourced and fitted on site shortly after I reported a problem.
12 February 2025
Polite staff
Polite staff, very ameniable and fitted job in on Sat morning. The job was completed well, booked in for 10am, but didn't start job until nearly or would give 5 stars
12 February 2025
Professional quick and efficient.
7 February 2025
Exceptional customer service
Exceptional customer service, nothing too much trouble. Very hard-working and conscientious gentleman work there. Woman are treated with care and respect.
5 February 2025
Great service
Friendly and very quick service. Excellent in every regard. Recommend very highly.
23 January 2025
Nailed it!!!
Yet again Fantastic service from the team @protyre in Wimbourne. Had a big old nail in my tyre and was going flat, replaced with no hassle and a great price. Super speedy service, F1 drivers have waited longer for a tyre change. Very happy to help me and get me back on the road and they have had a refit inside with great decor and free drinks machine!! Credit to the industry hard honest workers getting it done.
24 January 2025
Unprompted review
Very helpful
22 January 2025
Good service
Good service, but got a better price & better tyres online than at the counter; also dropped wheels off for fitting, but a weight was hanging off before I'd even fitted the wheels back on the vehicle, so maybe back yet for a rebalance?
22 January 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.