Protyre Autocare - Wimborne Reviews 

626
•
TrustScore 4.5 out of 5

4.6

Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ Wimborne, Dorset, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

They were able to check the issue immediately even though I just dropped in. They organised a fix within a few hours even though they didn't have the item in stock allowing me to use the car for a lon... See more

Company replied

Rated 5 out of 5 stars

Would give more stars if possible! First class customer service, actually outstanding customer service, not just from front of house, the guy who worked on my car (sorry don’t know name) was extrem... See more

Company replied

Rated 5 out of 5 stars

Travelling from West Cornwall to catch a ferry to Spain, our tyre pressure warning light comes on. Unable to rectify it we were lucky enough to find Protyre, Wimborne. Welcoming and reassuring, pr... See more

Company replied

Rated 5 out of 5 stars

The staff were brilliant, were super friendly and helpful and even though I was only going in for one tyre, they’d ordered two just in case which was great as I did need two in the end! Would highly r... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ, Wimborne, Dorset, United Kingdom

  • 01202 890066

4.6

Excellent

TrustScore 4.5 out of 5

626 reviews

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4.6

All reviews

(626)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service as always

Informative, efficient and friendly. Sorted tyres and gave great advice, as always, which is I choose to come back here.

17 September 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Brian​,

We would like to thank you for sharing your feedback regarding the service you received at our Wimborne branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All went well 👍

23 September 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Alex,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Good quick service....But

Good quick service. But tyres were covered in tyre grease when I collected my van. Its now been splashing all up.the sides of my van. A little more attention to detail needed. A quick wipe over the tyres with an alcohol wipe would have taken 2 mins after they had fitted the wheels. They must of seen it it was everywhere....

23 September 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Dear Simon Levens,

Thank you for taking the time to raise your concerns.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Nick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly service and a good price

Friendly service and a good price for 5 tyres fitted to new wheels and onto my car, even helped by loading the old wheels into my car.
Little disappointed with the grubby handmarks on the driver's door but, minor issue really.

16 September 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service

16 September 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Malvin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Price made up on the spot

Price made up on the spot. Nothing like quoted.

11 September 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Dear Kevin,

Thank you for your feedback . We are sorry to hear that your recent visit to our Wimborne branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Good service best price found for air conditioning regas. Friendly staff and efficient will definitely use again

2 September 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Wimborne branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Exceptional Service

Travelling from West Cornwall to catch a ferry to Spain, our tyre pressure warning light comes on. Unable to rectify it we were lucky enough to find Protyre, Wimborne.
Welcoming and reassuring, problem rectified quickly and we are back on the road.
Exceptional service that any organisation would be proud of (we even got free coffees!)
Thank you

10 September 2026
Unprompted review
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Tracy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service from all involved

Good service from all involved

9 September 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Keith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service.

7 September 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Dear Mr & Mrs McPhail ,

Thank you for taking the time to leave your review.

We are delighted to hear that you received Excellent service. from our team at our Wimborne branch.

Providing excellent customer service is important to us, and it is always rewarding to receive such positive feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care- Protyre

Rated 5 out of 5 stars

Great to be able to book a slot

Great to be able to book a slot, lady who arranged it very pleasant. Very straightforward and didn't try to sell me anything else on the day. Reasonably priced, efficient and all sorted.

2 September 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Keith,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick

Quick, efficient and personable service

28 August 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Mr Bailey,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Polite

Polite, informative customer service and a quick service experience at a good price.
Free coffees was a nice touch!

19 August 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Keith,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

5 star all the way

5 star all the way. So professional and helpful

19 August 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Michelle,

We are delighted to hear that you had a great experience at our Wimborne centre and found the team in centre professional and helpful. We appreciate you taking the time to leave us a 5 star review.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Prompt

Prompt, helpful service and good price. Many thanks.

17 August 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very prompt and efficient service!

Very prompt and efficient service!

5 August 2026
Protyre Autocare - Wimborne logo

Reply from Protyre Autocare - Wimborne

Hello Judy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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