Anthony,the Manager was amazing throughout the whole process from start to finish, together with Sam and Ben and Liam the engineers. The service was second to none and would highly recommend for profe... See more
Location
Switch locationKinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB
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See what reviewers are saying
Always a great experience, using them the second year in a row and find the service very reliable, so I trust the guys at this garage. Would definitely recommend! Always a fair price as well.
Company replied
Booked an MOT at Protyre Rhyl. Nice welcome on arrival with friendly and professional staff. Comfortable waiting area with free coffee, highly recommended.
Company replied
I booked for an MOT. Easy online booking system Friendly and helpful staff Competative price Already recommended to friends and family
Company replied
Company details
About Protyre Autocare - Rhyl
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, United Kingdom
- 01745 777000
4.6
Excellent
1K reviews
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Anthony,the Manager was amazing…
Anthony,the Manager was amazing throughout the whole process from start to finish, together with Sam and Ben and Liam the engineers. The service was second to none and would highly recommend for professionalism and cost.Mrs Roberts
24 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service
Great service, friendly staff, fast, efficient and detailed work carried out. Would highly recommend.
22 August 2026
Reply from Protyre Autocare - Rhyl
Hello Lee,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl centre.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Rhyl
Hello John,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Easy to book MOT and pre pay on line
Easy to book MOT and pre pay on line.
Very slick and efficient set up with really friendly, knowledgeable and helpful staff. 5*
20 August 2026
Reply from Protyre Autocare - Rhyl
Hello,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Rhyl centre have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Using them second year in a row
Always a great experience, using them the second year in a row and find the service very reliable, so I trust the guys at this garage. Would definitely recommend! Always a fair price as well.
20 August 2026
Reply from Protyre Autocare - Rhyl
Hello Oksana,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the reliable service you received from the team at Rhyl.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
I booked for an MOT.
I booked for an MOT.
Easy online booking system
Friendly and helpful staff
Competative price
Already recommended to friends and family
21 August 2026
Reply from Protyre Autocare - Rhyl
Hello Nell,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Second Inspection at My Request
I am very satisfied with the service I received; the customer care was completely professional and fair.
This was the second time I had brought the car back regarding a previous issue that had not been resolved on the first occasion. This time, everything was explained to me in detail, including what was causing the issue and why. They also showed me photographs, which helped me fully understand the nature of the problem.
The issue is still present, but I now understand that it is not something that requires immediate attention. It is simply a minor, slightly annoying noise that has no significant technical implications.
The car was returned to me beautifully clean, and I am very grateful for all the help and assistance. The service was highly professional, and I would have no hesitation in recommending this excellent garage to others in the future.
19 August 2026
Reply from Protyre Autocare - Rhyl
Hello Dr. Fél Tamás,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff
Booked an MOT at Protyre Rhyl. Nice welcome on arrival with friendly and professional staff. Comfortable waiting area with free coffee, highly recommended.
22 August 2026
Unprompted review
Reply from Protyre Autocare - Rhyl
Hello Nick,
Thank you for taking the time to share your positive feedback! We are delighted to hear that you experienced a nice welcome and found our team at Rhyl to be friendly and professional. We're also pleased you enjoyed our comfortable waiting area and complimentary coffee. We look forward to welcoming you again.
Best regards,
Eddie
Customer Care - Protyre
Polite staff quick service
21 August 2026
Reply from Protyre Autocare - Rhyl
Hello Williams,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Mr Cummings,
Thank you for leaving us a 5-star review of your experience at our Rhyl centre. We;re delighted to hear that you found the team in centre professional and informative. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Booked and paid on line - no tyres
Booked and paid on line, Camper van tyres, states on the tyre Camper.
Arrived , park there leave it with us, 7.9mt white camper, no issues raised.
Went for a walk , got a call, can’t fit your tyres we don’t have a bid enough jack 🤣🤣
Refund will be 24hrs.
Why sell camper tyres and why not make the assessment when they saw the big white clue in the car park 😉
Incompetent 👍🏻
20 August 2026
Unprompted review
Reply from Protyre Autocare - Rhyl
Dear Mitch Finney,
Thank you for bringing this to our attention.
We can confirm that we have received you email regarding this matter and it has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Excellent
Excellent, efficient service, start to finish. Friendly informative staff. Competitively priced.
19 August 2026
Reply from Protyre Autocare - Rhyl
Hello Emma,
We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that the team at Rhyl has delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Rhyl
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, made to feel welcome with free tea and coffee while we waited for our tyres to be fitted. Tyres were competitively priced and a great range to suit all budgets.
10 August 2026
Reply from Protyre Autocare - Rhyl
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Christina,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Same day appointment
Same day appointment. Polite and efficient. What else can you ask for.
12 August 2026
Reply from Protyre Autocare - Rhyl
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Was actually surprised gave my tyres a…
Was actually surprised gave my tyres a thorough check.Overall, a first-class place to use.
12 August 2026
Reply from Protyre Autocare - Rhyl
Hello William,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service with work carried out…
Great service with work carried out quickly and to perfection. Second time using these guys and will definitely be coming here for the foreseeable future
12 August 2026
Reply from Protyre Autocare - Rhyl
Hello Shafaan,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Top service
Good helpful staff very informative. Great prices no wonder they are always busy.
10 August 2026
Reply from Protyre Autocare - Rhyl
Hello Pauline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Type pressure was set badly wrong on…
Type pressure was set badly wrong on each of the 4 new tyres.
I had to inflate them properly myself.
7 August 2026
Reply from Protyre Autocare - Rhyl
Dear Valerie White,
Thank you for taking the time to raise your concerns.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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