Friendly receptionist and work carried out as instructed. Took a bit longer than usual but understood only one team member working that day with heavy workload. Was accepting of this and hope others w... See more
Location
Switch locationUnit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ Poole, Dorset, GB
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Solved my problem there and then. Matching my previous price for 2 tyres and fitted them. Allowing me reduced downtime and the ability to earn money. Extremely helpful chap in the office.
Company replied
Plenty of parking space on arrival. Greeted by a happy friendly team. Customer service is fantastic overall MOT done really quick I try and use Alder Hills centre for my MOT’s It is definitel... See more
Company replied
A kind gentleman guided me to where i should park my car and to see the reception staff. Very friendly " lady" at reception was extremely attentive and helpful. A very happy nice attitude. Car MOT wa... See more
Company replied
Company details
About Protyre Autocare - Poole Barter Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ, Poole, Dorset, United Kingdom
- 01202 722433
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Reply from Protyre Autocare - Poole Barter Road
Excellent service
Protyre are always so professional
Protyre are always so professional, helpful & knowledgeable.
The manager of the Barter road branch is brilliant.
Booked online for a 2pm waiting app
Booked online for a 2pm waiting app: 2 x front tyres. ( very good price) received a call at 8am day of job to ask if I could move it to 2.45pm so they can organise their day better. So agreed. Fine by me. Arrived at 2.28pm said they would be 1 hr. So left it with them. Came back at 3.18pm car hadn't moved? Asked if there was an issue, told they were very busy. Finally left there at 3.54pm. Could have been a little more organised.
Had 4 new tyre pressure monitors fitted…
Had 4 new tyre pressure monitors fitted as the light had come on dashboard. They don't work. Have been in 4 times as following them being fitted the light keeps coming back on to say the need looking at.
They can't find anything wrong & told me I need to go to Ford's to have them coded. Now had a refund. Although this is annoying & an inconvenience the staff could not off been anymore helpful.

Reply from Protyre Autocare - Poole Barter Road
Great service from Jack & Jordan, thank you!
Had an appointment to replace two tyres - Jack behind the desk and Jordan who worked on my car were both lovely, prompt & extremely helpful!
Hot chocolate in the waiting area was a bonus!
Thank you! :D

Reply from Protyre Autocare - Poole Barter Road
Very friendly helpful man on reception
Very friendly helpful man on reception. Very prompt and professional tyre replacement thank you

Reply from Protyre Autocare - Poole Barter Road
Staff friendly and attentive
Staff friendly and attentive. Able to complete the job on time and to a high standard
Value for money

Reply from Protyre Autocare - Poole Barter Road
Very efficient and polite…
Very efficient and polite courteous service. No surprise findings on MoT. Very good
They managed to book MOT during the…
They managed to book MOT during the lunche time while changing the tyres.
Very helpful staff made a bad day…
Very helpful staff made a bad day easier to cope with!
Good customer service
I attended Protyre for a puncture repair on 2nd November. The staff were under a bit of pressure as only one tyre fitter was there. For this reason, the repair took longer than normal but despite this the manager on duty kept me informed as to the situation and was extremely helpful as was the tyre fitter. I would certainly use them again.

Reply from Protyre Autocare - Poole Barter Road
Fantastic Service
Fantastic Service!
Black circles messed up and didn’t deliver 2 tyres that I ordered with them. The lad behind the desk was super helpful and got me two better tyres. There was a price difference but I was happy they could fit them on the planned day. The lad fitting them was also very helpful and supportive.
In future I’ll buy through this garage and not a 3rd party
The work was done efficiently and…
The work was done efficiently and thoroughly, but I deducted 1 star because they were understaffed.
Very pleased with the goods and service…
Very pleased with the goods and service provided by Protyre, surprisingly in a way as when I first turned up for my allotted time I was given apologies as the tyres had not arrived due to a road accident on route. However the staff dealt with it superbly arranging to contact me and reschedule as soon as delivery was received, and all was complete later in the day.
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