Very good prompt service. Work carried out efficiently. However left dirty fingerprints on the interior leather of the car.
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Highly recommend the New Milton branch - all staff were knowledgeable, friendly & solution focussed. The team were happy and cohesive meaning the time spent there whilst work carried out was pleasant.... See more
Very easy to arrange for any matter with car to be attended to whether incidental, or planned services, mot etc. Staff always friendly, and informative. My car was taken to another mot centre as origi... See more
Company replied
Just visited Protyre New Milton with a issue with tracking which had contributed to two tyres needed replacement also. Couldn't fault Mike and the team who got it sorted, talked me through what they... See more
Company details
About Protyre Autocare - New Milton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
131-133 Old Milton Rd, New Milton, BH25 6DP, New, Hampshire, United Kingdom
- 01425 613647
4.8
Excellent
2K reviews
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Very good prompt service
Very good prompt service. Work carried out efficiently. However left dirty fingerprints on the interior leather of the car.
3 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Let’s not go overboard
Let’s not go overboard! They were polite, efficient, and cured the problem. End of.
31 July 2026
Reply from Protyre Autocare - New Milton
Hello Howard,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
quick and easy to book
16 July 2026
Reply from Protyre Autocare - New Milton
Hello Dave,
We're happy to hear that booking was a quick and easy process for you. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
First class service quick affordable…
First class service quick affordable and a very good service by Mike and the team thank you guys so much
29 July 2026
Excellent service
Excellent service. Really nice and friendly bunch of guys. Will definitely use again
29 July 2026
Reply from Protyre Autocare - New Milton
Hello Tracey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient
Down to earth advice, clear pricing, timely ordering and delivery, and friendly efficient fitting. Thank you!
27 July 2026
Reply from Protyre Autocare - New Milton
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and honest
27 July 2026
Reply from Protyre Autocare - New Milton
Hello Mr Poole,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Mrs Panayi,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Mrs Ballard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was very pleased with the attention…
I was very pleased with the attention that l received on renewing the two front tyres of my car . The young men were all vey efficient
Thank you
22 July 2026
Reply from Protyre Autocare - New Milton
Hello Janet,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and friendly staff
Great service and friendly staff. They were quick to sort the problem - fixing a puncturered tyre - and the price was very agreeable. A happy customer!
17 July 2026
Reply from Protyre Autocare - New Milton
Hello Mr Rossow,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff
Friendly staff. Quick service. Pre ordered and paid, so was done in a flash.
22 July 2026
Reply from Protyre Autocare - New Milton
Hello Daniel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Recommend Garage
Easy access, no need to book, Very helpful people to deal with. Friendly staff, reasonable costs.
22 July 2026
All the staff were friendly and…
All the staff were friendly and helpful. I called in at the end of the day with a screw in a tyre. On further inspection they found one in both rear tyres. One repair and one replacement later and I was on my way!
22 July 2026
Reply from Protyre Autocare - New Milton
Dear Alison Rowbotham,
Thank you for your fantastic review!
We're so pleased to hear that our team at our New Milton branch, was friendly and helpful, especially when you came in with a screw in your tyre.
It's great that we could get you back on the road quickly.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - New Milton
Hello Edward,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service. Selected tyres and fitting time online. Everything ran like clockwork and my car was ready to drive away when I returned. Couldn’t ask for more
14 July 2026
Reply from Protyre Autocare - New Milton
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff were helpful
The staff were respectful, professional and helpful. I was seen on time and the problem dealt with.
15 July 2026
Reply from Protyre Autocare - New Milton
Dear Rick Randall,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch .
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service
Very helpful, courteous and efficient service. Would highly recommend the New Milton branch to anyone!
11 July 2026
Reply from Protyre Autocare - New Milton
Hello Bron,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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