Amazing service!!!!! The guy on reception was polite, professional and great to deal with and although I was early for my appointment they managed to get me in b4 time and didn't try and hard sell a... See more
Company replied
Location
Switch locationUnit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ Nailsea, Bristol, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Move over Ryan!! Danny for president!! Ha ha! Jokes aside I can not thank these guys enough for all their help over the years. They work on all the cars in our household. I wouldn't trust anyone... See more
Company replied
Good customer service and puncture repaired within the hour. If I'd have known that upon inspection of the tyre the puncture would have have been repaired automatically i wouldn't have asked for an up... See more
On time, reasonable waiting area (including free coffee), kept upto date. Tyre seems good quality.
Company replied
Company details
About Protyre Autocare - Nailsea
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ, Nailsea, Bristol, United Kingdom
- 01275 859859
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve used the garage twice
I’ve used the garage twice. I find that they explain things well and are very transparent. This is the best garage I have been too and the service from the team there is exceptional!
9 October 2026
Reply from Protyre Autocare - Nailsea
Hello Michelle,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service, so helpful.
Would definitely recommend.
Nice for a change,that someone at the other end of the phone, is sociable, polite & knows what they are talking about.
2 October 2026
Reply from Protyre Autocare - Nailsea
Hello Julie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient service
Efficient service. Tyres ordered for fitting next day, which was done at the booked time
2 October 2026
Reply from Protyre Autocare - Nailsea
Hello Brian,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Nailsea
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Next day appointment and work completed…
Next day appointment and work completed quickly and efficiently.
5 October 2026
Reply from Protyre Autocare - Nailsea
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and efficient service
Prompt and efficient service, kept informed of progress of work.
5 October 2026
Reply from Protyre Autocare - Nailsea
Hello Mr Newton,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Nailsea
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Nailsea
Hello Jeff,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I can't thank the guys enough today…
I can't thank the guys enough today went in had a nail in my tyre was having a bad day they were so kind fitted me a new tyre. They are brilliant
2 October 2026
Unprompted review
Reply from Protyre Autocare - Nailsea
Hello Claire,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient service with the…
Friendly and efficient service with the tyre issue promptly identified and fixed.
28 September 2026
Reply from Protyre Autocare - Nailsea
Hello Ed,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Nailsea
Hello Witold,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
EXCELLANT SERVICE…
All staff very good as usual looked after me very well with EXCELLANT SERVICE
25 September 2026
Reply from Protyre Autocare - Nailsea
Dear David Brakspear,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the excellent service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
On time quick job on alignment…
On time quick job on alignment everything done as explained well pleased
30 September 2026
Reply from Protyre Autocare - Nailsea
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
An all round excellent operation!!
28 September 2026
Reply from Protyre Autocare - Nailsea
Hello Terence,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Super helpful the team there always do…
Super helpful the team there always do a great job!
28 September 2026
Reply from Protyre Autocare - Nailsea
Hello Julian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to order and book a convenient…
Easy to order and book a convenient time for fitting which was quick and efficient.
23 September 2026
Reply from Protyre Autocare - Nailsea
Dear Roger Jacob,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Nailsea branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Exceptional service!!!
Arrived earlier than my appointment but was not asked to wait. Took spare wheel away and fitted & balanced in 10 minutes exceptional service really happy.
23 September 2026
Reply from Protyre Autocare - Nailsea
Dear DYER,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very helpful staff in Nailsea
I found the staff to be very helpful and prepared to take the time to discuss my requirements; and I had great experience overall.
17 September 2026
Reply from Protyre Autocare - Nailsea
Hello Duncan,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Really polite staff
Really polite staff
Really quick and efficient
Just hassle free
23 September 2026
Reply from Protyre Autocare - Nailsea
Hello Justin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and helpful
Friendly and helpful, explained everything and kept me up to date with the progress.
23 September 2026
Reply from Protyre Autocare - Nailsea
Hello Jennifer,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.