Protyre Autocare - Maidstone Reviews 

1,984
TrustScore 5 out of 5

4.9

Forstal Road, Aylesford, ME20 7AE Maidstone, Maidstone, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Protyre gave me a time frame for when my car would be ready from mot and service. You have peace of mind that you will be called promptly if any queries if further work is required, had a guide price... See more

Company replied

Rated 5 out of 5 stars

The service was excellent Pricing is affordable, i wasn't kept waiting the tyres were fitted in a sort amout of time the staff were polite and made me feel welcome nice clean waiting room and hot dr... See more

Company replied

Rated 5 out of 5 stars

Great service, friendly staff. Fully explained issue and costs prior to commencing work, reasonable pricing. Would use again and recommend.

Company replied

Rated 5 out of 5 stars

The guys at Protyre are always friendly and helpful. I must have been going here for at least 10 years. I wouldn't use anywhere else for my MOTs. The place has had a makeover and there's better seati... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, United Kingdom

  • 1622717277

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,984)

33,287 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff very efficient and friendly as is…

Staff very efficient and friendly as is the work carried out

8 June 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mrs Penford,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant service!

I have worked for a main dealer for 20yrs. I recently changed jobs so decided to use Protyre Aylesford as it’s more local and convenient. The staff are so friendly. I’m back for my third visit today as I woke to a flat tyre. I managed to get air in the tyre to drive here. They didn’t have any appointments until the afternoon but given the situation they squeezed me in and the car was in the workshop within 5 mins. Excellent service, I will continue to come back!

9 June 2026
Unprompted review
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Lisa,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All ways a great service

All ways a great service
Good price
Brilliant mechanics

8 June 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Gav,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always great service here

Always great service here. Best price for my tyres too!

8 June 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book my AC refill .

Easy to book my AC refill .
Very friendly and efficient.

5 June 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Adrian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, polite efficient and very helpful

30 May 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Dear Mr&Mrs Holland,

Thank you very much for leaving us this 5-star review.

We always strive to ensure our products and customer service are the best they can be, so we are delighted to hear you are happy with the service you received at our Maidstone branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Easy to book

Great man on phone who booked me in. I work funny split shifts. Boy who done tyre cause I said 1 and Ford said another lol He came to take me to car and showed me I also had a puncture on another tyre.

20 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look