Protyre Autocare - Maidstone Reviews 

1,948
TrustScore 5 out of 5

4.9

Forstal Road, Aylesford, ME20 7AE Maidstone, Maidstone, GB


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Rated 5 out of 5 stars

Very courteous, make you feel they value your custom. Once your vehicle and the work is completed, everything is explained and also point out possible/ potential issues that may have been noticed, b... See more

Company replied

Rated 5 out of 5 stars

Took my van into Protyre Aylesford for an MOT, it needed a new ball joint replaced to pass. They were able to complete the work the following day at a very reasonable price and billed as quoted. They... See more

Company replied

Rated 5 out of 5 stars

My sister in law recommended your services when I mentioned I'd been having problems with my car. I booked in for 'diagnostics' at 5pm so that I could attend after work. I work for the prison service... See more

Company replied

Rated 5 out of 5 stars

Excellent friendly service at the Aylesford Branch, used these guys many times for Air con, Alignments, Exhausts, Tyres etc. Always polite and there is a lovely park (Cobtree Park) just 3minutes awa... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, United Kingdom

  • 1622717277

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,948)

35,398 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. Tyres delivered within two days of ordering. Very competitive pricing.

22 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mr Fidgett​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always feel I get an reliable honest…

Always feel I get an reliable honest opinion. Totally trustworthy

22 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Wendy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent

Excellent, fast service, great price!

22 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Tim,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficiency

Efficiency, kept me up to date on what was needed. Was honest and completed job in allocated time.
Would of liked car to be hoovered and valeted as well as part of the service though

22 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Tracy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

22 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Les,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great group of people at Maidstone…

Great group of people at Maidstone protyres
Nothing too much trouble
Very polite

20 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Karen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly garage

friendly helpful staff. A clean waiting room with easy viewing of work being done. Easy booking online

17 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Jacquie​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful advice tyres I needed at a good…

Helpful advice tyres I needed at a good price fitted at a time convenient for me

17 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mary,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, polite and helpful staff. Highly recommend- thanks for the ice cold air con!!

17 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

I booked my van in for two new front tyres,for a good price.
The service I got was good as always.

11 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Andrew​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT arranged

Fast and friendly

15 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mr Norman,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Will be using this as my permanent garage of choice!

My sister in law recommended your services when I mentioned I'd been having problems with my car. I booked in for 'diagnostics' at 5pm so that I could attend after work. I work for the prison service so have limited availability due to my shifts. I expected to just hand over the keys as they'd be closing up, but the man at the counter still offered to take my car down the road so that he could hear the noise I was concerned about. He promptly informed me of the problem and I was booked in for 2 days time. Jamie was really informative throughout, and the job was completed within a matter of hours. I will not be returning to my previous garage and will now come to you in future due to such a positive experience. Loved the fact there was a coffee machine in the waiting area, toilets, tables and laptop charging ports which is ideal for people like me who work around the clock and are glued to their emails!

15 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Kerry,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Air con regas very good service

Air con regas very good service

15 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Arty,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always polite and customer service is…

Always polite and customer service is good would definitely recommend

13 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Roy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service staff very friendly…

Excellent service staff very friendly with advice

13 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mr Drogomirecki,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

11th hour MOT

Excellent service and the team is helpful each time I turn up. Completely forgot to book my MOT, but an appointment was arranged for 2 days time, panic over!

8 July 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Pauline​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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