Booked online as they were by far the best price for my tyres. Great surprise when I arrived, 2 very happy and helpful guys on the reception, work done without a hitch and great coffee whilst waiting.... See more
Company replied
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I've been using protyre for many years now and have also have recommended you to the company I work for who is now using you aswell. Shane,Jamie and now Andrew are always very friendly and any work... See more
Company replied
I ordered online, booked time and day that was convenient for me. Arrived slightly earlier than booked so was expecting to wait but no,car tyres were changed almost immediately. Great service with ve... See more
Company replied
ok so it took a little longer for the service and mot than i expected due to front brake caliper but all sorted and staff were very good at explaining what was needed,
Company replied
Company details
About Protyre Autocare - Maidstone
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, United Kingdom
- 1622717277
4.9
Excellent
2K reviews
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Great service
Booked online as they were by far the best price for my tyres. Great surprise when I arrived, 2 very happy and helpful guys on the reception, work done without a hitch and great coffee whilst waiting. Top service !
4 November 2026
Reply from Protyre Autocare - Maidstone
Hello Andy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Mot conducted quickly
Mot conducted quickly, accurately and on time. Found some advisories that will save me future failures!
4 November 2026
Reply from Protyre Autocare - Maidstone
Hello Brian,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
service and mot
ok so it took a little longer for the service and mot than i expected due to front brake caliper but all sorted and staff were very good at explaining what was needed,
2 November 2026
Reply from Protyre Autocare - Maidstone
Hello Simon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maidstone
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good service
28 October 2026
Reply from Protyre Autocare - Maidstone
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Usual excellent service from Shane and…
Usual excellent service from Shane and the team.
28 October 2026
Reply from Protyre Autocare - Maidstone
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maidstone
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maidstone
Hello Lance,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient
Very efficient, helpful and agile service. Quick tyre replacement and able to cater for ad hoc add on services on the spot with minimal fuss. Useful waiting area
21 October 2026
Reply from Protyre Autocare - Maidstone
Hello Dan,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maidstone
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Where's my car?
Where's my car? You were reinspecting it on Saturday after falling to inspect it properly on Friday and you didn't phone me. Have you stolen it or trying to cover up your mistakes?? It came into you in Thursday on a recovery truck queried as unsafe to drive and on Friday Jamie and Shane said that the suspension had been checked and is fine. I'd asked for all work done to clear the 2025 MOT advisories to be checked but Shane clearly didn't want to check it and said he'd check the suspension again on Saturday. He also said a corroded suspension arm is normal on an older car. They did do the MOT in August 2026, though, so probably in a tricky position as they passed it when I didn't think it should have passed.
24 October 2026
Unprompted review
Reply from Protyre Autocare - Maidstone
Dear Rosalind West,
Thank you for taking the time to raise your concerns.
As per our response to your email into our customer service email, this matter is currently being investigated into and someone from the senior management team will be in touch as soon as possible.
We apologise for the inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
I've been using protyre for many years…
I've been using protyre for many years now and have also have recommended you to the company I work for who is now using you aswell.
Shane,Jamie and now Andrew are always very friendly and any work that's needs doing always very transparent and clear with the pricing.
Service is second to none
21 October 2026
Reply from Protyre Autocare - Maidstone
Hello Steven,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always a superb service
Always a superb service, friendly and honest, fair prices for work which is always of a high standard, I wouldn't go anywhere else nowadays for tyres/mot/service etc.....
17 October 2026
Reply from Protyre Autocare - Maidstone
Hello Mr Westall,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maidstone
Hello Hasan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always a 5* rating for these gentleman
Always a 5* rating for these gentleman
They provide and excellent friendly service
21 October 2026
Reply from Protyre Autocare - Maidstone
Hello Gemma,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maidstone
Hello Adam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maidstone
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maidstone
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I have been a customer for a couple of…
I have been a customer for a couple of years now and I trust them. I recently had a couple of things go wrong ( one after another) and they sorted it out very quickly. They do a good job. The staff are very helpful and friendly. I really wouldn't want to go anywhere else.
16 October 2026
Reply from Protyre Autocare - Maidstone
Hello Mrs Moon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I ordered online
I ordered online, booked time and day that was convenient for me. Arrived slightly earlier than booked so was expecting to wait but no,car tyres were changed almost immediately. Great service with very polite informative staff. Highly recommend and very reasonably priced also.
14 October 2026
Reply from Protyre Autocare - Maidstone
Dear Customer,
Thank you for taking the time to share your wonderful feedback!
We take great pride in delivering fast, friendly, and informative service, so we are delighted to hear how pleased you were with your recent visit and our competitive pricing at our Maidstone branch.
Your high recommendation means a lot to us, and we look forward to assisting you again in the future!
Kind regards
Kayliegh
Customer care - Protyre
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