Protyre gave me a time frame for when my car would be ready from mot and service. You have peace of mind that you will be called promptly if any queries if further work is required, had a guide price... See more
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Great service, friendly staff. Fully explained issue and costs prior to commencing work, reasonable pricing. Would use again and recommend.
Company replied
Friendly and helpful staff. Had wheel alignment checked and new wheel bolts fitted. Very happy with service! Highly recommended!
Company replied
The guys at Protyre are always friendly and helpful. I must have been going here for at least 10 years. I wouldn't use anywhere else for my MOTs. The place has had a makeover and there's better seati... See more
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Company details
About Protyre Autocare - Maidstone
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, United Kingdom
- 1622717277
4.9
Excellent
2K reviews
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Excellent Service.
I have used this company for the past 10 years and have always received a professional service with my cars.
I found it easy to book an appointment on the website.
Staff are friendly, knowledgeable and helpful and advise you of any issues that may be needed in the future.
The reception are is comfortable with free complimentary drinks.
I would recommend this garage as I have found the prices to be fair and their work excellent.
10 August 2026
Reply from Protyre Autocare - Maidstone
Hello Mrs Low,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and efficient service
4 August 2026
Reply from Protyre Autocare - Maidstone
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service.
Excellent customer service.
They fixed an issue with the aircon regas and kept me updated throughout the day.
I've used Protyre for a variety of issues and they have always resolved them in good time at a great price.
3 August 2026
Reply from Protyre Autocare - Maidstone
Hello Glen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great experience
Website is easy to use and find the right tyres, while the service in store is equally as great. Timely delivery of service required and lovely staff in the Maidstone branch.
5 August 2026
Reply from Protyre Autocare - Maidstone
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
ProTyre replaced my front CV joints…
ProTyre replaced my front CV joints earlier in the year, had an oil change done yesterday and the garage has told me my CV joints have been damaged. They advised me it was caused by cv joint replacement where a fork tool has damaged them. So my car was given back to me damaged with hundreds of pounds of damage - really disappointed!
6 August 2026
Unprompted review
Reply from Protyre Autocare - Maidstone
Dear Edward,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Can’t fault the staff all were helpful…
Can’t fault the staff all were helpful big price increase from last year great tyres non the less.
5 August 2026
Reply from Protyre Autocare - Maidstone
Hello Philip,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Easy booking process online
Easy booking process online, polite staff and a professional job. Cheers!
5 August 2026
Reply from Protyre Autocare - Maidstone
Hello Adrian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maidstone
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good price and service
Easy to book, plenty of MOT slots, well priced, friendly team in Maidstone and an added bonus of a newly decorated waiting room.
5 August 2026
Reply from Protyre Autocare - Maidstone
Hello Mr Kidner,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maidstone
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maidstone
Hello Mr Wilkinson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I had an appointment at 3 30 to replace…
I had an appointment at 3 30 to replace 2 tyres,I only had to replace 1 to pass MOT but I did both. It took almost 2 hours to do this as the person doing the work was too busy on his phone messaging someone. I did ask why it was taking so long and someone went and checked why it was taking so long. I told the person who served me that I understand you are busy but people working there and constantly on the phone is not quite fair. People came after me by about 45 minutes and left just before me. I have always used your services as I have never had any problems but I will be thinking twice about returning.
31 July 2026
Reply from Protyre Autocare - Maidstone
Dear Customer,
Thank you for your feedback . We are sorry to hear that your recent visit to our Maidstone branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
I'd definitely use them again.
Good price, on time, clean and tidy waiting area, and most importantly friendly capable staff!
29 July 2026
Reply from Protyre Autocare - Maidstone
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic place
Fantastic place, friendly staff and from the conversation I heard between staff and customers very honest would highly recommend
29 July 2026
Reply from Protyre Autocare - Maidstone
Hello Mr Christian,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer services
Great customer services, very helpful and polite. Will definitely use them again.
29 July 2026
Reply from Protyre Autocare - Maidstone
Hello Tracey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maidstone
Hello Leigh,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I recently took my car in as there was…
I recently took my car in as there was an oil leak. They fixed the problem and said it was the rubber around the rim. No charge!!
27 July 2026
Reply from Protyre Autocare - Maidstone
Hello Barbara,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Air Con check and service
Air Con check and service. Efficient and good value. The customer service staff are knowledgeable and always helpful
24 July 2026
Reply from Protyre Autocare - Maidstone
Hello Tony,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and efficient service
Quick and efficient service. Tyres delivered within two days of ordering. Very competitive pricing.
22 July 2026
Reply from Protyre Autocare - Maidstone
Hello Mr Fidgett,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always feel I get an reliable honest…
Always feel I get an reliable honest opinion. Totally trustworthy
22 July 2026
Reply from Protyre Autocare - Maidstone
Hello Wendy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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