Protyre Autocare - Exeter-Sowton Reviews 

760
TrustScore 4.5 out of 5

4.7

Apple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB


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Rated 5 out of 5 stars

I have not been here since it was Mid Devon Tyres, but the staff here at Protyre are absolutely fantastic and I will absolutely be recommending them to everyone! I booked my car in for a wheel alignm... See more

Rated 5 out of 5 stars

Friday 7th August in the afternoon I had screw in my passenger side tyre, I went to Elite garage first (closest to my house),was a bit rude & not in so many words “tough, we cannot do until Mo... See more

Company replied

Rated 5 out of 5 stars

Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... See more

Company replied

Rated 3 out of 5 stars

Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four t... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, United Kingdom

  • 01392360022

4.7

Excellent

TrustScore 4.5 out of 5

760 reviews

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4.7

All reviews

(760)

35,562 reviews in the last 12 months

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Rated 4 out of 5 stars

Good service from start to finish with…

Good service from start to finish with tyres fitted in great quality.

The only slight error was i paid £30 per tyre above better ones i showed on my phone at the counter that were on there website and in stock. I did not know this until payment was made but would have preferred the tyres i had checked for better on sound and wet weather,

I always advise people to use Protyre and this will continue

1 April 2026
Rated 5 out of 5 stars

Positive

Starting with the positives, great price and a discount on Pirelli tyres were available so that was great and availability was convenient on a weekend to fit tyres.

After an initial issue the customer service from Toby was excellent.

1 April 2026
Protyre Autocare - Exeter-Sowton logo

Reply from Protyre Autocare - Exeter-Sowton

Dear ALD,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter-Sowton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 4 out of 5 stars

Good experience

Good experience. Needed three tyres replaced, and called to check which three when they weren't sure. Would have scored higher, but had to call to double check that they were done four hours after being told they were starting.

18 March 2026
Rated 5 out of 5 stars

Customer service was first class

Customer service was first class , really efficient and helpful, I dealt with toby he got the product I wanted at the price I wanted.dropped my car off and picked it up 45 minutes later . Recommend it to everyone.

18 March 2026
Rated 5 out of 5 stars

Friendly, Reliable Service at a Great Price

I had a great experience with Protyre. The team was friendly and welcoming from the moment I arrived, which immediately put me at ease. They were professional, knowledgeable, and took the time to explain everything clearly without any pressure.

The service was quick and reliable, and the pricing was very reasonable compared to other places I’ve tried. It’s refreshing to find a garage that combines quality work with honest pricing.

Overall, I’d definitely recommend Protyre to anyone looking for dependable service and good value for money.

18 March 2026
Rated 5 out of 5 stars

Excellent service

Absolutely excellent service by the guys on reception and the fitter.
The fitter talked me through the wheel tracking information.
First rate experience - thanks guys!!

12 March 2026
Rated 4 out of 5 stars

Smelled of Cigarettes

Took my car in for MOT, I don't believe the radio is part of that test but it had been tampered with.
Also, my car smelled of cigarette smoke; I don't smoke.
The test was completed in good time and they contacted me, explained the results, so that part was good.

11 March 2026
Rated 5 out of 5 stars

New tyres

New tyres. Good service while you wait. Mechanics able to explain clearly the tracking issues.

11 March 2026
Rated 5 out of 5 stars

Prompt & efficient service

Hit something on the slip road, coming off the motorway, and tyre warning light came on. Headed straight for Protyre for a check up, to have confirmation of a rapidly deflating front tyre. Less than half an hour wait while a puncture repair was carried out. Lovely prompt service, cheerful and polite staff.

4 March 2026

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