I have not been here since it was Mid Devon Tyres, but the staff here at Protyre are absolutely fantastic and I will absolutely be recommending them to everyone! I booked my car in for a wheel alignm... See more
Location
Switch locationApple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
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Friday 7th August in the afternoon I had screw in my passenger side tyre, I went to Elite garage first (closest to my house),was a bit rude & not in so many words “tough, we cannot do until Mo... See more
Company replied
Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... See more
Company replied
Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four t... See more
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Company details
About Protyre Autocare - Exeter-Sowton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, United Kingdom
- 01392360022
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Good service from start to finish with…
Good service from start to finish with tyres fitted in great quality.
The only slight error was i paid £30 per tyre above better ones i showed on my phone at the counter that were on there website and in stock. I did not know this until payment was made but would have preferred the tyres i had checked for better on sound and wet weather,
I always advise people to use Protyre and this will continue
May use AI-assist with repliesRead more
Positive
Starting with the positives, great price and a discount on Pirelli tyres were available so that was great and availability was convenient on a weekend to fit tyres.
After an initial issue the customer service from Toby was excellent.

Reply from Protyre Autocare - Exeter-Sowton
Good customer service all round
Good customer service all round. Only negative thing was the waiting time.
Excellent service
Easy purchase and booking service
Easy purchase and booking service. On time and efficient despite being very busy
Very easy to deal with fast and…
Very easy to deal with fast and efficient- great service!
Fixed the problem.
Good experience
Good experience. Needed three tyres replaced, and called to check which three when they weren't sure. Would have scored higher, but had to call to double check that they were done four hours after being told they were starting.
Customer service was first class
Customer service was first class , really efficient and helpful, I dealt with toby he got the product I wanted at the price I wanted.dropped my car off and picked it up 45 minutes later . Recommend it to everyone.
Friendly, Reliable Service at a Great Price
I had a great experience with Protyre. The team was friendly and welcoming from the moment I arrived, which immediately put me at ease. They were professional, knowledgeable, and took the time to explain everything clearly without any pressure.
The service was quick and reliable, and the pricing was very reasonable compared to other places I’ve tried. It’s refreshing to find a garage that combines quality work with honest pricing.
Overall, I’d definitely recommend Protyre to anyone looking for dependable service and good value for money.
Excellent service
Absolutely excellent service by the guys on reception and the fitter.
The fitter talked me through the wheel tracking information.
First rate experience - thanks guys!!
Smelled of Cigarettes
Took my car in for MOT, I don't believe the radio is part of that test but it had been tampered with.
Also, my car smelled of cigarette smoke; I don't smoke.
The test was completed in good time and they contacted me, explained the results, so that part was good.
New tyres
New tyres. Good service while you wait. Mechanics able to explain clearly the tracking issues.
Prompt & efficient service
Hit something on the slip road, coming off the motorway, and tyre warning light came on. Headed straight for Protyre for a check up, to have confirmation of a rapidly deflating front tyre. Less than half an hour wait while a puncture repair was carried out. Lovely prompt service, cheerful and polite staff.
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