Protyre Autocare - Chippenham Reviews 

1,739
TrustScore 4.5 out of 5

4.6

Bath Road Industrial Estate, Chippenham, SN14 0AB Chippenham, Wiltshire, GB


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Rated 5 out of 5 stars

Free suspension check reported no faults, despite earlier "assessment" from main dealer that worn bushes needed replacing (not the first time they haVe flagged supposedly faulty items that were perfec... See more

Company replied

Rated 5 out of 5 stars

Staff were fantastic. They checked my tyre comprehensively for a slow puncture and eventually found the valve to be faulty. Top team and will definately be back.

Company replied

Rated 4 out of 5 stars

Fast on-time tyre replacement at a competitive price. A couple niggles: - as a walk-in customer, none of the offers were available, so I had to book on-line for a later time-slot. - I could only p... See more

Rated 5 out of 5 stars

I have used the Chippenham branch for over 10 years. These guys work really hard. I’ve always had excellent advice and service. As a lone female I never feel patronised or ripped off. Pricing is great... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Bath Road Industrial Estate, Chippenham, SN14 0AB, Chippenham, Wiltshire, United Kingdom

  • 01249 652170

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,739)

35,357 reviews in the last 12 months

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Rated 5 out of 5 stars

Arrived with no appointment

Arrived at opening time - no appointment - with a rear puncture (no spare these days!) They booked me in for 9.00am. Took the car early and they identified the tyre was age-cracking and not suitable for repair. Selected two replacement tyres and these were fitted, balanced etc and vehicle check completed by about 9.30am. Excellent service as ever.

8 April 2026
Rated 5 out of 5 stars

Job well done

Job well done.

Well mannered staff. I got two rear tyres replaced.

No marks on wheels, job done with precision.

Will come again. aka car reg: SL10UOG

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good MOT

Very good MOT. Easy to obtain an appointment on line and pay for the MOT at the same time. Car passed it's inspection with observations. The car is now 16 years old and the items will be remedied in its service. Thank you.

30 March 2026
Rated 2 out of 5 stars

My wife was forced to buy two new tyres…

My wife was forced to buy two new tyres which we know was perished and had cracking but to told she couldn't drive away till they was done or they wouldn't let her go i had the tyres booked in somewhere else who i get a massive discount as i deliver their so many thanks for taking £400 of my wife... she only came on for two tyre sensors. This has been tried on me before over brake discs which were 0.05m under the limit and i got some bad attitude saying they couldn't let me leave,took it to my garage they looked and laughed and it passed mot months later

23 March 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Dear Customer,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 2 out of 5 stars

Failed mot on a missing bolt on brake…

Failed mot on a missing bolt on brake caliper. Fair enough these things happen but you couldn’t help getting it fixed. Had to go well out my way with time and distance to an Audi service center who said anybody could replace a bolt. Used the place for years but with that unhelpful attitude won’t be back. Disappointed in you

20 March 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Dear Customer ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Chippenham branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Had an unusual exhaust problem…

Had an unusual exhaust problem requiring a non-standard part. The manager rang around straight away and found one at another localish branch and got it shipped over within two hours and fitted for me. Brilliant service.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service here

I always come to Protyre for my tyres and this visit they did my MOT. They were running on time and I waited while they did the MOT which was just less than an hour. Very reasonably priced and always friendly and professional. Definitely recommend.

12 March 2026
Rated 5 out of 5 stars

MOT made easy.

Really easy to book the MOT online. Turned up and the car was taken straight away. Went for a stroll and on my return the car had been tested with just the paperwork to be done. Very happy with the whole process. Many thanks to all at the Chippenham branch.

12 March 2026
Rated 5 out of 5 stars

Slow air leak on new tyre, sorted.

I had to get my new NS-Rear tyre checked after having had the tyre pressure warning activated several times since fitting at the same branch. The operator removed the wheel, applied a flush to both sides and we both saw the bubbles identify the leak. He then removed the tyre, cleaned the wheel and resealed the wheel and refitted the tyre. All satisfactory and no charge. Totally professional and speedy service.

13 March 2026
Unprompted review

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