Fast on-time tyre replacement at a competitive price. A couple niggles: - as a walk-in customer, none of the offers were available, so I had to book on-line for a later time-slot. - I could only p... See more
Location
Switch locationBath Road Industrial Estate, Chippenham, SN14 0AB Chippenham, Wiltshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything was okay. Sam the fitter did a great job. Fitted and balanced 4 tyres at a good pace and professionally. Even offered me a free wheel alignment check which I took advantage of, on this oc... See more
Company replied
Very fast and efficient service. Did my MOT immediately and on time (in fact I arrived early and they did it straight away) with no holdups. The car failed it's MOT on bushes and needed new tyres. Des... See more
Company replied
Arrived at opening time - no appointment - with a rear puncture (no spare these days!) They booked me in for 9.00am. Took the car early and they identified the tyre was age-cracking and not suitable... See more
Company details
About Protyre Autocare - Chippenham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Bath Road Industrial Estate, Chippenham, SN14 0AB, Chippenham, Wiltshire, United Kingdom
- 01249 652170
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and a really simple order and booking process.
The whole process was so simple and the service was excellent. I would definitely recommend.
6 July 2026
Reply from Protyre Autocare - Chippenham
Hello Tony,
We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Lovley staff service excellent and…
Lovley staff service excellent and prices are excellent.
6 July 2026
Reply from Protyre Autocare - Chippenham
Hello Beverley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast on-time tyre replacement at a…
Fast on-time tyre replacement at a competitive price.
A couple niggles:
- as a walk-in customer, none of the offers were available, so I had to book on-line for a later time-slot.
- I could only pre-book front wheel alignment (50% off), but had to pay full-price at site for rear wheels.
2 July 2026
Reply from Protyre Autocare - Chippenham
Hello Mr Breward,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Everything was okay
Everything was okay. Sam the fitter did a great job. Fitted and balanced 4 tyres at a good pace and professionally.
Even offered me a free wheel alignment check which I took advantage of, on this occasion the alignment was all okay thankfully. Well done Sam, a credit to the company.
1 July 2026
Reply from Protyre Autocare - Chippenham
Hello Mr Ryan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service as always.
29 June 2026
Reply from Protyre Autocare - Chippenham
Hello Nav,
Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be, so we are delighted to hear you are happy with the service you received. We appreciate your custom and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
I took my car into chippenham i was…
I took my car into chippenham i was very impressed with Luke who helped me with my car and was very knowledgeable about every thing i asked about the car and he explained everything to me in a way i could understand it ... since then i have taken my car back to chippenham a few times purely because of the service i got from Luke everytime i visited chippenham ( i did not realise i could write on here and leave a review and have just found out i could do this )
21 February 2026
Unprompted review
Reply from Protyre Autocare - Chippenham
Hello Caron,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Chippenham
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt efficient service and a good…
Prompt efficient service and a good price for the MOT. Thank you
26 June 2026
Reply from Protyre Autocare - Chippenham
Hello Anthony ,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Chippenham
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Chippenham
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent friendly service and easy to…
Excellent friendly service and easy to understand what is needed
24 June 2026
Reply from Protyre Autocare - Chippenham
Hello Mr Dispain,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Feedback
No phone call to say car
ready, although they said they would and took phone number.
No explanation about advisories after MOT.
But good system for booking MOT and service.
15 June 2026
Reply from Protyre Autocare - Chippenham
Dear Finchy,
Thank you for providing us with your feedback regarding the communication.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Chippenham
Hello Lauraine,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very fast and efficient service
Very fast and efficient service. Did my MOT immediately and on time (in fact I arrived early and they did it straight away) with no holdups. The car failed it's MOT on bushes and needed new tyres. Despite it being 5pm by then, these were ordered and fitted by lunchtime next day. Very impressed with the service, will definitely use again.
17 June 2026
Reply from Protyre Autocare - Chippenham
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always very friendly and helpful and…
Always very friendly and helpful and everything is explained beforehand.
17 June 2026
Reply from Protyre Autocare - Chippenham
Hello Robert,
We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Usually great, but not this time
Booked for 1pm - arrived to be told 4pm, only earlier appointment was 3pm.
Asked if I could pay over the phone before coming in, told no. Then found I could book online and pay, and there was an earlier timeslot available!
Seems therefore that whomever I dealt with was as sharp as their tyres!
17 June 2026
Reply from Protyre Autocare - Chippenham
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very good MOT experience
Everything happened on time and the mechanic was very helpful. The online booking and payment was very user friendly.
17 June 2026
Reply from Protyre Autocare - Chippenham
Hello Sean,
We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant staff helpful and friendly…
Brilliant staff helpful and friendly explanation good will return and already recommend thank you
17 June 2026
Reply from Protyre Autocare - Chippenham
Hello Cheryl,
We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great experience and service explained why what work needed to be done and did on the same day. Would recommend to anyone
15 June 2026
Reply from Protyre Autocare - Chippenham
Hello Charl,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.