Free suspension check reported no faults, despite earlier "assessment" from main dealer that worn bushes needed replacing (not the first time they haVe flagged supposedly faulty items that were perfec... See more
Location
Switch locationBath Road Industrial Estate, Chippenham, SN14 0AB Chippenham, Wiltshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staff were fantastic. They checked my tyre comprehensively for a slow puncture and eventually found the valve to be faulty. Top team and will definately be back.
Fast on-time tyre replacement at a competitive price. A couple niggles: - as a walk-in customer, none of the offers were available, so I had to book on-line for a later time-slot. - I could only p... See more
I have used the Chippenham branch for over 10 years. These guys work really hard. I’ve always had excellent advice and service. As a lone female I never feel patronised or ripped off. Pricing is great... See more
Company replied
Company details
About Protyre Autocare - Chippenham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Bath Road Industrial Estate, Chippenham, SN14 0AB, Chippenham, Wiltshire, United Kingdom
- 01249 652170
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got a puncture from hitting a pothole…
Got a puncture from hitting a pothole so had to visit as an emergency.
Fitted me in & replaced the tyre in good time.
Helpful & efficient, gave me the options available.
15 July 2026
Reply from Protyre Autocare - Chippenham
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and easy ,with no fuss.
20 July 2026
Reply from Protyre Autocare - Chippenham
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Chippenham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Squeezed me in on a very hot day
Squeezed me in on a very hot day to fir the one tyre I needed to pass the MOT the next day.
17 July 2026
Reply from Protyre Autocare - Chippenham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Simple and quick food decent job.
15 July 2026
Reply from Protyre Autocare - Chippenham
Hello Mr Boulton,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast and precise tyre service
Fast service, fair prices and precise fitting. The tyres are perfect. I’ll definitely come back.
13 July 2026
Booked for a service followed by a MOT
Booked for a service followed by a MOT. On advice four new tyres were fitted and balanced followed by a wheel alignment. As always advise is genuine and respectful. Everything has been executed with courtesy and skill. Very pleased with all the helpful staff and reasonable costs.
9 July 2026
Reply from Protyre Autocare - Chippenham
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Used Protyre Chippenham many times now…
Used Protyre Chippenham many times now and always a great service every time.
Unfortunately this last occasion I booked via phone and apparently spoke directly to HQ as opposed to the Chippenham branch which was fine but when I turned up for the 15:30 appointment on that day I hadn’t actually been booked in by HQ & the guys at the Chippenham branch weren’t expecting me but to their credit they put me a new tyre on anyway. The tyre I asked for was a Bridgestone Potenza and when I got home realised it was a Bridgestone Turanza that had been fitted and not the Potenza I had asked for. Had this not happened would of been a 5star review as usual.
13 July 2026
V good customer services and pleasant…
V good customer services and pleasant helpful staff
10 July 2026
Reply from Protyre Autocare - Chippenham
Hello Penny,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Chippenham
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Car for MOT
Car for MOT. Started on time, completed within time and the car passed. What is there not to like.
8 July 2026
Reply from Protyre Autocare - Chippenham
Hello Colin,
We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and a really simple order and booking process.
The whole process was so simple and the service was excellent. I would definitely recommend.
6 July 2026
Reply from Protyre Autocare - Chippenham
Hello Tony,
We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Lovley staff service excellent and…
Lovley staff service excellent and prices are excellent.
6 July 2026
Reply from Protyre Autocare - Chippenham
Hello Beverley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast on-time tyre replacement at a…
Fast on-time tyre replacement at a competitive price.
A couple niggles:
- as a walk-in customer, none of the offers were available, so I had to book on-line for a later time-slot.
- I could only pre-book front wheel alignment (50% off), but had to pay full-price at site for rear wheels.
2 July 2026
Reply from Protyre Autocare - Chippenham
Hello Mr Breward,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Everything was okay
Everything was okay. Sam the fitter did a great job. Fitted and balanced 4 tyres at a good pace and professionally.
Even offered me a free wheel alignment check which I took advantage of, on this occasion the alignment was all okay thankfully. Well done Sam, a credit to the company.
1 July 2026
Reply from Protyre Autocare - Chippenham
Hello Mr Ryan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service as always.
29 June 2026
Reply from Protyre Autocare - Chippenham
Hello Nav,
Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be, so we are delighted to hear you are happy with the service you received. We appreciate your custom and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
I took my car into chippenham i was…
I took my car into chippenham i was very impressed with Luke who helped me with my car and was very knowledgeable about every thing i asked about the car and he explained everything to me in a way i could understand it ... since then i have taken my car back to chippenham a few times purely because of the service i got from Luke everytime i visited chippenham ( i did not realise i could write on here and leave a review and have just found out i could do this )
21 February 2026
Unprompted review
Reply from Protyre Autocare - Chippenham
Hello Caron,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Chippenham
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt efficient service and a good…
Prompt efficient service and a good price for the MOT. Thank you
26 June 2026
Reply from Protyre Autocare - Chippenham
Hello Anthony ,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.