Protyre Autocare - Cheltenham Reviews 

1,290
TrustScore 4.5 out of 5

4.6

Units C1&C2, Bathwick Tyres, GL51 9PB Cheltenham, Gloucestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

These guys go out of their way to be helpful and professional. Just had my aircon done on a Corsa which isn't actually straight forward. There is a nice place to sit and work, good wifi and coffee. Wo... See more

Company replied

Rated 5 out of 5 stars

First time I had used the Cheltenham branch. They fitted 2 new tyres for me and conducted free alignment check, which was a 4 wheel alignment, better than I had been expecting. Work done well and a... See more

Company replied

Rated 5 out of 5 stars

I have been using Pro-Tyre Cheltenham for many years and have always received excelled service from the team. I recently took my car in for an MOT. The communication was clear and the process made... See more

Company replied

Rated 5 out of 5 stars

First time I had used the Cheltenham branch. They fitted 2 new tyres for me and conducted free alignment check, which was a 4 wheel alignment, better than I had been expecting. Work done well and as... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Units C1&C2, Bathwick Tyres, GL51 9PB, Cheltenham, Gloucestershire, United Kingdom

  • 01242 584757

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,290)

33,058 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My job was subcontracted to another…

My job was subcontracted to another tyre fitting firm ( Bathwick Tyres). My appt time was 12.30; the tyres were fitted at 2.30!! 2 hours later than appt time. The reason given was that 4 customers had been booked in at same time. My confidence in your company has completely gone. I will, not use you again

18 March 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Dear Peter Hanna ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Cheltenham branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 4 out of 5 stars

Helpful , friendly service

Shame I had to wait a day but the service was then very good. A dangerous Tyre after hitting a pot hole. Guided me through taking pictures of the damaged alloy wheel for insurance and gave me the details of alloy wheel repairers. Even offered to print o the details. Friendly and informative.

18 March 2026
Rated 4 out of 5 stars

Pro tyre review - good

Pro tyre were very good, there is a lovely waiting area and all the staff are very professional.

The only negative was how long my appointment took, I was book in at 14:00 but my car was not worked on until 14:45. I understand this can't be avoided sometimes.

9 March 2026
Rated 5 out of 5 stars

Superb service

Car went in for an alignment and the guys pointed out there was a couple of other problems which was potentially dangerous which is now resolved. Shout to Lewis who went beyond to get me back on the road. Thanks guys

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Reliable, Honest and Great Service

I only ever use this garage now as I completely trust them. The team are always friendly, helpful and very professional. I recently had my MOT done which unfortunately failed, but they sorted all the work quickly and kept me updated throughout. They even kindly held onto my car for me while I was away on holiday, which was really appreciated.

The service is always excellent and everything is handled smoothly, perfect every time. I wouldn’t go anywhere else.

4 March 2026
Rated 5 out of 5 stars

Efficient tyre fitting

Booked online to have two tyres fitted, arrived on time and the job was done efficiently and quickly. In addition they checked the whole car over and topped up my screen wash for free 😀

11 March 2026
Rated 5 out of 5 stars

5* customer service and trustworthy work done

Very happy with the service I received. Mark and the team made sure everything was explained and the advice given was second to none. Even took the time to explain the difference in tpms valves and brake pads/discs. Will be booking my car there again when a service is next required.

2 March 2026
Rated 5 out of 5 stars

I went in for some professional advice…

I went in for some professional advice and they re-tested the car there and then. Their customer service is a step above all others and should be recognised. The staff are always friendly and willing to offer advice. I always go to Protyre.

6 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look