Peter who was at front of shop was very tentative and professional throughout. He originally took the booking which was smooth and easy to arrange over the phone. On arrival, temperature outside w... See more
Company replied
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See what reviewers are saying
Excellent service once again! I’m a repeat customer and they’re always my first call for both price and quality of work. Thanks, guys — really appreciate it.
Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed w... See more
Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... See more
Company replied
Company details
About Protyre Autocare - Caterham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, United Kingdom
- 01883 348609
4.7
Excellent
2K reviews
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Job well done
I got a economical tyre, ordered in. Met appointed time and all went well. Staff were kindly.
23 January 2026
Happily fitted me into a hectic schedule
21 January 2026
You fitted in an early slot and all the…
You fitted in an early slot and all the people from reception to the work area were committed
19 January 2026
A 5 star experience
John the manager gave a courtesy reminder call an hour prior to my appointment, nice touch. Arrived earlier and got seen to straight away. Excellent and clean reception area . Job done efficiently and on time.John explained in detail all work carried out and future advisory work. He also checked my battery and and fluid levels with no extra charge. Truly a genuine guy and was not trying to fool you with extra work. Very sharp service
14 January 2026
Excellent service as always from John…
Excellent service as always from John and the team.
14 January 2026
Great service and price
Excellent booking and communication. Superb service from professional staff.
Kept up to date of progress and contacted when completed.
Competitively priced.
Great local garage, and will definitely continue to use them.
Many thanks.
7 January 2026
John,
John,, the manager, booked me in over the phone, late in the day, changed my battery, even being under staffed, 👍🏻
5 January 2026
May use AI-assist with repliesRead more
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Good service even with staff shortages…
Good service even with staff shortages due to Christmas holidays. I
2 January 2026
Reply from Protyre Autocare - Caterham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Humble and helpful
Was caught In a pickle just before Christmas and sought the help of protyre. Really good team and accommodated to change my tyres even though there were a few short notices. Appreciate the help and service. And price on top of that!!!
24 December 2025
Reply from Protyre Autocare - Caterham
Dear David Link,
We're happy to hear that your experience at our Caterham branch was fast and efficient!
Thank you for your positive feedback; we appreciate it very much.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
They were very good friend and helpful.
11 December 2025
Great service as always. Merry Xmas
Great service as always and always go the extra mile to keep all safe and working correctly. Thank you and Merry Christmas
10 December 2025
Reply from Protyre Autocare - Caterham
Dear DAVID K,
We're happy to hear that you consistently receive great service from our team at our Caterham branch.
We appreciate you acknowledging our commitment to safety.
Thank you for your positive feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service as ever.
15 December 2025
Thanks for changing brakes & discs at…
Thanks for changing brakes & discs at short notice.
19 November 2025
Reply from Protyre Autocare - Caterham
Hello Mr Thomas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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