Peter who was at front of shop was very tentative and professional throughout. He originally took the booking which was smooth and easy to arrange over the phone. On arrival, temperature outside w... See more
Company replied
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See what reviewers are saying
Excellent service once again! I’m a repeat customer and they’re always my first call for both price and quality of work. Thanks, guys — really appreciate it.
Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed w... See more
Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... See more
Company replied
Company details
About Protyre Autocare - Caterham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, United Kingdom
- 01883 348609
4.7
Excellent
2K reviews
Asks customers to review
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problem free visit
20 May 2026
Happy customer but did have to wait 45…
Happy customer but did have to wait 45 mins to be seen for my appointment.
20 May 2026
Only downside was the lack of somewhere…
Only downside was the lack of somewhere to sit when it was raining, otherwise it was all good
18 May 2026
Excellent MOT service only downside…
Excellent MOT service only downside being the property rejuvenation meant there was no waiting area - surely could have been organised better?
18 May 2026
Quick and great value
The fitter working on my car was helpful quick and polite what more could you ask for
18 May 2026
Professional offered range of tyres
Professional offered range of tyres
Reception area being refurbished
No pressure selling
18 May 2026
John at front desk provides good advice…
John at front desk provides good advice and willing to always offer best possible assistance.
10 March 2026
Unprompted review
Great service as always staff very…
Great service as always staff very polite and helpful
11 May 2026
Great service
Great service, price and attention to detail. John was very helpful when I called with a few issues with my car so highly recommend protyre.
5 May 2026
Good company
Good company. Needed 2 new tyres that arent standard. Ordered them in and fitted them with no hassles. Really friendly and helpful staff with good and quick service. Booked a time and day and was all completed effortlessly. Would recommend them no problem.
13 May 2026
Excellent service as usual
11 May 2026
Job well done …
Booked for two new tyres and wheel alignment, was seen at the booking time and job well done
Thanks guys
11 May 2026
Friendly and professional service
11 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They know what they did wrong and…
They know what they did wrong and corrected it after it was pointed out--hence 3 stars.
30 March 2026
Reply from Protyre Autocare - Caterham
Dear Gary Skivington,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Efficient service
Efficient service. Even though I called ahead, they made no fuss about accommodating me turning up later than my original appointment was.
6 May 2026
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