booked on line as unable to speak to anyone on the phone system. I was travelling from Southampton to Nottingham via Cambridge, and discovered I had a slow puncture due to a screw in my tyre and my... See more
Company replied
Location
Switch locationUnit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED Cambridge, Cambridgeshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I used Protyre-Cambridge for an MOT. Really helpful and polite. It pleases me that I recognise some of the people from previous visits so they are managing to retain staff. After failing the MOT I ma... See more
How refreshing to find a company that is so honest it doesn’t do work that doesn’t need doing. We had booked and payed online to have our wheels aligned and when they checked it didn’t need doing so t... See more
Company replied
I've used Protyre Cambridge for about ten years, and since Ryan took over as manager several years ago the service has been even more outstanding than it already was. I do most of my own work on my ca... See more
Company replied
Company details
About Protyre Autocare - Cambridge
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED, Cambridge, Cambridgeshire, United Kingdom
- 01223 411441
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Car delivered at the time agreed and…
Car delivered at the time agreed and when I came to collect it, all had been done. And the staff are friendly and helpful.
9 February 2026
As always, polite, helpful and efficient service to the car.
9 February 2026
Easy to book
Easy to book, and good value.
Service completed within expected timescale.
4 February 2026
Another Excellent Job
This time it was the air conditioning gas replacement.
Booked & paid online and completed by Protyre exactly as programmed. The friendly attitude came free of charge.
2 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Cambridge
Dear Customer,
We're happy to hear that the booking process was quick and easy for you.
We appreciate your kind words regarding our great and honest service at our Cambridge branch !
Thank you for your feedback!
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Pleasant & professional people
26 January 2026
Very accomodating
26 November 2025
An efficient Company well recommended
29 September 2025
it was just all great..speedy
it was just all great..speedy, cheerful and good job done. Thanks
19 January 2026
Great staff
Friendly, honest, helpful staff who complete the work promptly for a reasonable price. Thank you
19 January 2026
Great stock levels meant these guys…
Great stock levels meant these guys were able to come to the rescue for a pot-hole blowout caused by Cambrigde’s diabolical roads.
14 January 2026
I was disappointed that I took over 3…
I was disappointed that I took over 3 hrs to change 4 tyres and that they broke the tyre monitoring valve and replaced it with a none genuine Land Rover part and now I have a a different looking valve on one side
14 January 2026
Reply from Protyre Autocare - Cambridge
Dear Mr Martin Frost,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
All round great service
22 December 2025
Must go place
Thankyou Jeremy for the perfect advice on wheel alignment for my BMW 3GT , fantastic people and service .
10 January 2026
Unprompted review
Reply from Protyre Autocare - Cambridge
Hello Anesh,
We would like to thank you for sharing your feedback regarding the service you received at our Cambridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tyres I needed were in stock
Tyres I needed were in stock. I was able to book for fitting the next day and everything went smoothly. Would not consider going anywhere else for tyres.
2 January 2026
Reply from Protyre Autocare - Cambridge
Dear John Reeves,
We appreciate you sharing your positive experience you had with our team at our Cambridge branch!
We're happy to hear that the tyres you needed were in stock and that you were able to book a fitting quickly.
It's great to know everything went smoothly for you.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Always reliable and the customer…
Always reliable and the customer service team is superb.
26 December 2025
Booking system is flawed
The website allows you to make a booking on Boxing Day, even though the facility is closed, and there is then no way of cancelling it.
26 December 2025
Unprompted review
Reply from Protyre Autocare - Cambridge
Dear David Elworthy,
Thank you for notifying us of your concerns. We are sorry this has happened.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number and confirm the web order number for your booking, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.