Simply just worked after booking an appointment and arriving ahead of time my car was ushered straight into the garage and tech advised me that the tyre I was querying was in fact good but the rear we... See more
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Booked online, got an appointment to replace the punctured tyre the same day. Wheel was fixed quickly, very happy with the service.
Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... See more
Company replied
Been coming to Buckley Tyres for my tyres for over 20 years, and I come a fair way from Wirral too. Always competitively priced, and always EXCELLENT customer service. The team just descend on your c... See more
Company replied
Company details
About Protyre Autocare - Buckley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Mount Terrace Works, CH7 3AE, Buckley, United Kingdom
- 01244 544575
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Quickly and expertly fixed a slow…
Quickly and expertly fixed a slow puncture for me in a winter run flat. Avoided the cost of having to buy a new tyre.
Thought I had a nail in tyre causing…
Thought I had a nail in tyre causing slow puncture, no nail the cause was leaking seal to rim, well discovered and sorted, good service
Satisfied customer
A very good service and customer oriented a broad knowledge of automobile machines
The service was prompt and thorough
The service was prompt and thorough, the staff were very polite and friendly but £270 for 2 tyres is outrageous, even in today’s world.
May use AI-assist with repliesRead more
Good job at balancing
No delay in getting the car in, good value for the service (balancing the wheels)

Reply from Protyre Autocare - Buckley
I do not know what Protyre business…
I do not know what Protyre business model is but they have ruined a local business that I used for many years, I pity their investors!

Reply from Protyre Autocare - Buckley
Always great here.
Very helpful as I had to change…
Very helpful as I had to change appointments due to illness but they fitted me in so all good, thank you .
I think £35 for a puncture repair is…
I think £35 for a puncture repair is very expensive

Reply from Protyre Autocare - Buckley
Return customer
Return customer, no reason not to, very polite, friendly staff who know their job, highly recommend.
Previous experience was excellent and…
Previous experience was excellent and this was again true. Polite efficient and good advice
Was told they would only do rear disks…
Was told they would only do rear disks & pads even though the disks were excellent according to Hi Q ...which saved £300+
If wondering why 5 * never give bad star rating maybe the fitter was having a bad day?
Ended up paying BMW dealer prices for incomplete work
I had a very disappointing experience with this garage.
The job initially started with a £169 quote for rear brake pads. When I attended, I was advised that the rear discs also needed replacing. I was told the labour time would be similar, so I did not expect the final bill to escalate to £480.
What made this unacceptable was that the final price ended up effectively matching BMW main dealer pricing, despite the work being carried out outside the dealer network using aftermarket parts. BMW were actually quoting the same or slightly less for the same work.
To make matters worse, the work was not fully completed. After collecting the car, I continued to get a “change brake pads” warning. The service indicator had not been reset, and this could not be done from the car itself. I had to spend additional time and seek external help to resolve this.
I raised all of this directly with the company before leaving this review. As is often the case, they publicly ask customers to “contact them by email”, but in reality the follow-up led nowhere. Instead of addressing the core issues, I was asked for unreasonable and impractical information, and then received no response at all.
Overall, the pricing lacked transparency, the value for money was poor, and the after-service support was frustrating. Based on this experience, I would not recommend this garage.

Reply from Protyre Autocare - Buckley
Fixed problem with my car quickly and…
Fixed problem with my car quickly and efficiently.
They helped me out to keep me on the…
They helped me out to keep me on the road, when they didn't have a space for a booking.
Very helpful and efficient.
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