Ordered and paid for on line. Chose appointment convenient to me. Attended at appropriate time. Handed over car Return 45 minutes later....job done. Quick and easy. No issues
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Ben at Protyre was fantastic Helped me get home early on a Saturday morning knowing I was travelling 250 miles Nothing was to much trouble for him, so professional in his work and so friendly... See more
Company replied
Had new front tyres fitted and tracked at a good price. Technicians were welcoming and efficient, just had to pay for parking which was the only problem. Still gave five stars as the parking was out o... See more
Company replied
Nice lads work there, got the job done, 2 new tyres and tracking. BUT, sent email enquiry querying availability of tyres, directed from their online site, no response. Tried phoning and was not ans... See more
Company details
About Protyre Autocare - Bideford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
The Pill, Kingsley Road, EX39 2PF, Bideford, North Devon, United Kingdom
- 01237 423443
4.8
Excellent
1K reviews
Asks customers to review
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Ordered and paid for on line
Ordered and paid for on line. Chose appointment convenient to me. Attended at appropriate time. Handed over car
Return 45 minutes later....job done.
Quick and easy. No issues
31 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fitted me in immediately due to a…
Fitted me in immediately due to a couple of cancellations. Great service.
26 August 2026
Reply from Protyre Autocare - Bideford
Hello Mrs Woodhead,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bideford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bideford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really helpful
Really helpful, friendly garage. No issues at all and I’ll be going back there for my next MOT
19 August 2026
Reply from Protyre Autocare - Bideford
Hello Stacey,
We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bideford
Hello Mr Garrett,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Managed to get me booked in the same…
Managed to get me booked in the same day to replace a puncture. Great service and great price.
17 August 2026
Reply from Protyre Autocare - Bideford
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent 👌 service and friendly staff
Excellent 👌 service and friendly staff. Good price.
12 August 2026
Reply from Protyre Autocare - Bideford
Hello Trudi,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bideford
Hello Mr Thomas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service
Had new front tyres fitted and tracked at a good price. Technicians were welcoming and efficient, just had to pay for parking which was the only problem. Still gave five stars as the parking was out of their control. Thanks guys.
14 August 2026
Reply from Protyre Autocare - Bideford
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
First class customer service
First class customer service, mjob done, no waiting about!
12 August 2026
Reply from Protyre Autocare - Bideford
Hello Doug,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bideford
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bideford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Do not trust number plate search.
I discovered that by putting your number plater in, that getting the right tyre size is hit and miss. Apparently this is known at Protyre and they have done nothing about it. Going to the Bideford branch the staff were good and helpful in getting the error sorted. I did get a credit quickly, after having to buy more expensive tyres.
12 August 2026
Reply from Protyre Autocare - Bideford
Dear Mr Dixon,
Thank you for your feedback . We are sorry to hear that your recent visit to our Bideford branch has not been a positive one for you on this occasion due to the website error.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Ben at Protyre was fantastic
Ben at Protyre was fantastic
Helped me get home early on a Saturday morning knowing I was travelling 250 miles
Nothing was to much trouble for him, so professional in his work and so friendly
Thanks for sorting out the valve and censor on my wheel Ben
Top top guy
John Whitaker
8 August 2026
Unprompted review
Reply from Protyre Autocare - Bideford
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I went to your outlet to buy a new set…
I went to your outlet to buy a new set of tyres , they had a special offer of free tracking test , so why not ! Surprise surprise front and rear both need attention! Now after working as a mechanic on both cars and HGV I know all the signs of misalignment none of these apply to my car . Obvious a con !!
10 August 2026
Reply from Protyre Autocare - Bideford
Dear Shaw Kenneth,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Always polite
Always polite, professional and friendly staff. Work done as expected and to a high standard.
10 August 2026
Reply from Protyre Autocare - Bideford
Hello Mr Clewley,
We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent
Excellent! Have used them several times before. Trustworthy and good price. Highly recommend them!
10 August 2026
Reply from Protyre Autocare - Bideford
Hello Malcolm,
We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book on line
Easy to book on line. Reasonable price. Courteous and professional service. All good.
10 August 2026
Reply from Protyre Autocare - Bideford
Hello Lauren,
We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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