The guidance and help we were offered at the Truro branch when buying kitchen knives was superb. We were not rushed with the purchase and given every opportunity to try the knives out on their choppin... See more
Location
Switch location2-3 Pydar Street, TR1 2AR Truro, GB
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See what reviewers are saying
Really nicely display in store of all products. Was able to purchase a kitchen tool that I required. Excellent quality. One year guarantee and good price especially as it was further reduced in the sa... See more
Staff were so informative regarding the equipment I was looking at purchasing . They allowed me to trial the equipment and there was no pressure to purchase. I was extremely impressed with the whole e... See more
Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
2-3 Pydar Street, TR1 2AR, Truro, United Kingdom
4.9
Excellent
975 reviews
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Really helpful and fun sales assitant…
Really helpful and fun sales assitant who helped us find exactly what we wanted.
22 April 2026
Reply from ProCook - Truro
We appreciate you sharing your experience! We're so glad to hear that our sales assistant helped you find what you wanted and that you had fun shopping with us.
Excellent staff memeber
We were shopping whilst on holiday, the staff member was extremely polite nice and chatty and helpful. A pleasure to shop here
26 April 2026
Reply from ProCook - Truro
We appreciate you sharing that our staff was pleasant, helpful, and knowledgeable, and that you had great service!
Excellent member of the Pro cook staff…
Excellent member of the Pro cook staff called Charlotte. She was amazing?ing, helpful and informative.
24 April 2026
Reply from ProCook - Truro
We're happy to hear that you had such a positive experience! It's great to know that a staff member was so helpful and informative. Thank you for your feedback.
Always a proper job wuth handy advice
18 April 2026
Reply from ProCook - Truro
We appreciate you letting us know about the proper job and handy advice; it means a lot to our team.
Very friendly staff with all the…
Very friendly staff with all the information I required .
23 April 2026
Reply from ProCook - Truro
We appreciate you taking the time to leave us this great review! We're so happy our staff was friendly and informative.
Lovely staff great service and picked…
Lovely staff great service and picked out what I needed
19 April 2026
Reply from ProCook - Truro
We appreciate you letting us know about our great service and lovely staff! We're so glad we could help you find what you needed.
Friendly and helpful staff
12 April 2026
The staff are amazing
The staff are amazing. They have so much knowledge and are so lovely and friendly. They took time last time we was there to show my son how to use his knife and how to look after it now he is a budding cook
7 April 2026
Reply from ProCook - Truro
We're happy to hear that our staff's knowledge and friendliness impressed you! It's wonderful they took the time to show your son how to use and care for his equipment as a budding cook.
Helpful and friendly Customer Service
6 April 2026
Reply from ProCook - Truro
We appreciate your positive feedback regarding our helpful and friendly customer service; it means a lot to our team.
Bought a new wok
I went into the shop. The sales assistant came over and I asked which is the best wok. I chose one, went to the till and paid, but got 20% off, ( which brought it back to the price advertised online).
The assistant got me the wok, we had a chat about which oils to use, and then I left with my new shiny wok.
Job done
27 March 2026
Reply from ProCook - Truro
We're glad you enjoyed your shopping experience and found the perfect wok! It's great to hear that the sales assistant was helpful and you got a discount. Thank you for your positive feedback.
Really approachable staff
Really approachable staff. Good knowledge and explain things properly.
29 March 2026
Knowledgeable and friendly staff
Knowledgeable and friendly staff, good advice, lovely product.
31 March 2026
A lovely shopping experience
The ladies in the Truro branch were very cheerful, helpful and charming. It was a pleasure to shop.
31 March 2026
Reply from ProCook - Truro
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found the staff cheerful, helpful, and charming.
Reply from ProCook - Truro
We appreciate you sharing that our staff was lovely and helpful and that you liked our good products at reasonable prices!
Clearance prices & quality were…
Clearance prices & quality were amazing. Thank you. 🙏 staff were professional & environment was exceptional.
30 March 2026
Reply from ProCook - Truro
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were pleased with our clearance prices, quality, and environment.
The staff was super helpful and I found…
The staff was super helpful and I found exactly was I was looking for. Thank you 😊
29 March 2026
Reply from ProCook - Truro
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful and you found what you were looking for.
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