Friendly and attentive staff, without being intrusive. Good range of products and great to be able to see and handle them before buying. Special mention to the kitchen knives and the chance to try t... See more
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I bought Procook many many years ago and now my pot needs replaced. Very sad day, went to the precooked shop to see what they had and was not disappointed with my purchase. Excellent quality still.... See more
I really enjoyed chatting with the member of staff. She was very friendly and happy to show me all her favourite pieces. I her very knowledgeable and enthusiastic.
Staff are so lovely and helpful love the products and the deals also great value for excellent quality The training you must give your staff is superb having worked in Marks and Spencer years ago I... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, United Kingdom
- 0141 6114181
4.8
Excellent
265 reviews
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Pots & pans
Great product , the sales assistant was very helpful with information about pro Cook items would definitely recommend to my friends
6 August 2026
Reply from ProCook - Glasgow Braehead
We're so pleased you're happy with our product and that our sales assistant was very helpful! We truly appreciate your recommendation to friends.
Staff so welcoming and helpful products…
Staff so welcoming and helpful products were great quality will definitely be going back highly recommend great prices 👌
5 August 2026
Reply from ProCook - Glasgow Braehead
We're so happy to hear you found our staff welcoming and helpful, and our products to be of great quality! We truly appreciate your high recommendation and look forward to your next visit.
Knowledgeable staff
Usual experience in that staff knowledgeable about their products. Able to help to help with advice on online purchases for items out of stock.
9 August 2026
Reply from ProCook - Glasgow Braehead
We're so pleased to hear that our staff's product knowledge was helpful and that they were able to assist you with advice on online purchases for out-of-stock items. We appreciate your positive feedback!
Wrong product provided
I went in for a knife for fish. I explained to sales woman my partner catches fish and he needs something to help with deboning. After some discussion (she didnt seem to be too knowledgeable and felt she was guessing) we chose the boning knife. She said if you got to till I will locate one for you out of cupboard. She took a couple of minutes which was fine but then when I got home she had actually given me a fillet knife. This was for a birthday gift and I didnt have time to bring back before so now stuck with filleting knife. My partner has used it so at some point will have to return to buy boning knife.
4 August 2026
Reply from ProCook - Glasgow Braehead
stephanie
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Blue steel baby
4 August 2026
Love your products
Love your products. Staff are friendly and there to help with a smile
Janet laird
8 August 2026
Reply from ProCook - Glasgow Braehead
We're so happy to hear that you love our products and found our staff friendly and helpful. Thank you for your kind words!
Reply from ProCook - Glasgow Braehead
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our staff were lovely!
Reply from ProCook - Glasgow Braehead
We are so pleased you had a great experience during your first visit and found our customer service to be excellent. Thank you for your kind words.
Service was absolutely amazing
Service was absolutely amazing, the women that helped me was really kind and helpful.
5 August 2026
Reply from ProCook - Glasgow Braehead
We're so glad you found our service absolutely amazing and that our team member was kind and helpful! Thank you for your wonderful feedback.
Staff were very helpful
Staff were very helpful, informative and cheerful. Lovely atmosphere. It's a pleasure to shop there.
4 August 2026
The sticky label on the product was …
The sticky label on the product was virtually impossible to remove. I had to soak it for over 2 days
4 August 2026
Reply from ProCook - Glasgow Braehead
We are sorry our product's label caused you such frustration. We are actively looking into better label solutions.
Great company
Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something completely different after Lee showed me a knife that didn't need a serrated edge to cut lemons cleanly and she was absolutely right.
3 August 2026
Staff were very helpful and friendly
Staff were very helpful and friendly. Pans and oven gloves I bought are excellent .
3 August 2026
Excellent helpful staff with original…
Excellent helpful staff with original purchased. Unfortunately 1 knife i had purchased had a chip so I returned it no problem for an exchange,again excellent customer service.
30 July 2026
The lady was extremely knowledgable
The lady was extremely knowledgable, professional and friendly. The choice in the store was fantastic
2 August 2026
Good selection of good quality kitchen…
Good selection of good quality kitchen items. Pleasant, helpful staff. Delighted to be able to see the quality of goods face-to-face rather than buying online.
31 July 2026
Helpful staff
2 August 2026
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