Really great customer service at Pro Cook. The sales assistant was friendly, knowledgeable and took the time to recommend the right coffee whisk for me. She was very helpful throughout the whole purch... See more
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Love pro cook I have to say the staff in the braehead store are so nice the woman that served me the last time recognised me as soon as I walked in. That’s a high score before I made my purchase wh... See more
Company replied
Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something complete... See more
Staff and products are amazing 👏 STAFF are always friendly and helpfull great atmosphere in the shop.in Breahead shopping centre. PRODUCTS are of great quality l gave bought knives and bowls and a... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, United Kingdom
- 0141 6114181
4.8
Excellent
318 reviews
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Friendly helpful staff
18 October 2026
Assistant very helpful and guided me to…
Assistant very helpful and guided me to items i was looking for
19 October 2026
Lovely store extremely helpful staff
Lovely store extremely helpful staff. Good quality goods
9 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Love pro cook
Love pro cook
I have to say the staff in the braehead store are so nice the woman that served me the last time recognised me as soon as I walked in. That’s a high score before I made my purchase which was out of stock but it was no problem for her to order it and get it delivered to my house
Well done Pro cook for staff. Products and beautiful clean well laid out shop 👏
2 October 2026
Reply from ProCook - Glasgow Braehead
We are so pleased to hear that you had such a wonderful visit to our store! It is fantastic that our team member recognized you and made ordering your out-of-stock item so seamless. Thank you for your kind words about our staff, products, and store layout.
Great shop with great selection of products
Great shop with great selection of product. Staff very helpful.
7 October 2026
Reply from ProCook - Glasgow Braehead
We're so pleased to hear that you enjoyed our shop, appreciated our great variety of items, and found our team to be very helpful! Thank you so much for your wonderful feedback.
Sales assistant very knowledgeable and…
Sales assistant very knowledgeable and helpful
10 October 2026
Reply from ProCook - Glasgow Braehead
We're so pleased to hear that our sales assistant provided such knowledgeable and helpful service during your visit! Thank you for taking the time to share your wonderful feedback with us.
Very nice friendly staff
10 October 2026
Reply from ProCook - Glasgow Braehead
Thank you for your kind words! We are so pleased to hear that you had a wonderful experience with our team. Your positive feedback truly means a lot to us.
Fantastic helpful in-store knowledge
Fantastic helpful in-store knowledge. Helped me to find a pricing package and quality to meet my budget.
Extremely helpful and excellent product.
5 October 2026
Reply from ProCook - Glasgow Braehead
We're so happy to hear that our in-store team was able to share their knowledge and help you find an excellent product with a pricing package that fit your budget. Thank you for taking the time to leave such a wonderful 5-star review!
The quality of product available and…
The quality of product available and the friendliness and knowledge of the staff
7 October 2026
Reply from ProCook - Glasgow Braehead
We're so happy to hear that you were pleased with the excellent selection of items and found our team to be both welcoming and knowledgeable. Thank you for sharing your wonderful feedback!
Staff was very very helpful Would…
Staff was very very helpful Would highly recommend this store as the staff are fantastic
7 October 2026
Reply from ProCook - Glasgow Braehead
We are happy to hear that our team provided such fantastic support during your visit. Thank you for your review.
Polite well informed staff
30 September 2026
Reply from ProCook - Glasgow Braehead
We are so pleased to hear that you had such a wonderful experience with our team. Your kind words about our staff mean a lot to us, and we truly appreciate your feedback!
Reply from ProCook - Glasgow Braehead
We are so glad to hear that you experienced great service from our knowledgeable team member. We truly appreciate your kind words and positive feedback!
Satisfied customer
I can’t remember the sales persons name unfortunately but she was very nice and introduced herself immediately upon arrival and offering to help, was in and out shop in 10 minutes but I would say extremely satisfied with the service provided.
Unfortunately the items purchased have not been tested yet as they are a birthday present for the 6th oct lol but again the shop rep asked the right questions on my query about professional knives and the budget I was working with and I am confident she has provided me with the desired results
6 stars out of 5 would be my choice of rating in terms of service provided
28 September 2026
Reply from ProCook - Glasgow Braehead
We are happy to hear that your visit to our shop was such a fast and pleasant experience. Thank you very much for taking the time to share your kind feedback with our team. We are glad you enjoyed your experience and felt well taken care of by our attentive team member. It is wonderful to know that she listened carefully to your needs and guided you toward the ideal choice for your budget when selecting professional cutlery. We hope the recipient is delighted with their birthday present on the sixth of October. Your glowing recommendation means a great deal to us, and we look forward to welcoming you back to our store whenever you need assistance in the future.
Great saucepan
I am very satisfied with the functionality, quality and look of our new 20cm sauvepan.
30 September 2026
Staff very helpful kind and efficient .
29 September 2026
Love the product shame no blue light…
Love the product shame no blue light discount in store
Staff lovley !
22 September 2026
Reply from ProCook - Glasgow Braehead
Leyna
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Staff were welcoming and took time to…
Staff were welcoming and took time to explain quality of different pans. Was pleased with my purchase. Thank you
25 September 2026
The sales person was very pleasant
The sales person was very pleasant, knowledgeable and helpful in advising on what was best to purchase and how to care for our product. I was very pleased with the whole purchasing experience - would definitely consider shopping in store again.
21 September 2026
Reply from ProCook - Glasgow Braehead
We're so pleased to hear you had such a positive purchasing experience! It's wonderful that our salesperson was pleasant, knowledgeable, and helpful with product advice. We look forward to seeing you in store again!
The in store team are so helpful!
I managed to get the perfect bread Knife after some good advice staff and at a good price. It works a treat!
19 September 2026
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