I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more
Company replied
I recommend PrintPlace for easy, professional looking stickers. They come in a variety of options for text type, color, and templates. My personalized custom designed stickers arrived today and they a... See more
Company replied
I just started ordering from PrintPlace; and so far, so good. The custom sizes of the cards are perfect, and the colors are coming out exactly as expected. Also, the prices and the turnaround times ha... See more
Company replied
Company details
Information provided by various external sources
Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.
Contact info
1130 Ave H East, 76011, Arlington, United States
- 877.405.3949
- jason@printplace.com
- www.printplace.com
4.3
Excellent
578 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very excellent customer service
Very excellent customer service. I messed up my zip code on my order and they were able to fix it for me even though production was already in progress. The stickers I ordered are perfect!
8 February 2026
Unprompted review
Reply from PrintPlace
Thank you, Sierra! We're thrilled to hear you had such a positive experience with our customer service and that your stickers turned out perfectly. Your satisfaction means everything to us! -Customer Care
Excellent experience, as always!
Very helpful staff, quick turnaround and shipping, and excellent quality! We will definitely continue to be repeat customers. Thank you!
6 February 2026
Unprompted review
Reply from PrintPlace
We’re thrilled to hear you had such a positive experience, Carolyn! Thank you for your kind words about our staff and quality. We look forward to serving you again in the future! -Customer Care
Order mistake fixed and shipped pronto!
Order mistake fixed and shipped pronto!
We had a mistake on an order that we made and printpalace turned around the replacement asap and got it to us before our event.
Great CS!
2 February 2026
Unprompted review
Reply from PrintPlace
Thank you for your fantastic feedback! We're thrilled to hear that we quickly resolved the order mistake and met your event deadline. Our team is always here to ensure you have a great experience. We appreciate your support! -Customer Care
Ripped me off on shipping.
I ordered 20+ Yard Signs. They shipped them all in one box, but charged me for 20+ individual shipments. The box was not heavy, but the shipping total was over $500. They would not adjust the shipping total after I confirmed there was only one box.
5 July 2025
Unprompted review
Reply from PrintPlace
We’re really sorry to hear about this experience. We understand how frustrating it must have been to see those charges and feel like things didn’t add up.
We’d truly appreciate the chance to look into this further. When you have a moment, could you please share your order number with us? Once we have that, we’ll review the details and follow up with you directly. -Customer Care
Great quality at a terrific price!
1 February 2026
Unprompted review
Reply from PrintPlace
Thank you for your fantastic review, Kenni! We're thrilled to hear you loved the quality and value of our services. Your satisfaction means the world to us! -Customer Care
Highly Recommend
The online tools were easy to use and uploading a design that was already created was simple. The quality of the product was great and exactly what we expected.
14 January 2026
Unprompted review
Reply from PrintPlace
Thank you, Annette! We're thrilled to hear that you found our online tools user-friendly and that you were pleased with the product quality. Your satisfaction means a lot to us! -Customer Care
The postcards have arrived!
The postcards arrived and they're beautiful. I would definitely use this service again.
26 January 2026
Unprompted review
Reply from PrintPlace
Thank you! We're thrilled to hear you loved the postcards. Your satisfaction means the world to us, and we look forward to serving you again soon! -Customer Care
Easy to use design uploading tool
Easy to use design uploading tool, helpful staff
1 January 2026
Unprompted review
Reply from PrintPlace
Thank you for your fantastic review, Alex! We’re thrilled to hear you found our design uploading tool easy to use and our staff helpful. Your satisfaction is our priority, and we appreciate your support! -Customer Care
Very good combination of good quality
Very good combination of good quality, reasonable prices and great customer service. Will definitely use
this place again when need more custom stickers.
26 November 2025
Unprompted review
Reply from PrintPlace
Thank you, Serge! We're thrilled to hear you enjoyed our quality and service. Your satisfaction means a lot to us, and we can't wait to assist you with your next custom sticker order! -Customer Care
Top-Notch Quality and Incredible Support
I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it right back out. The stickers came out PERFECT, and their customer service is absolutely amazing businesses like this deserve all the love they’ve earned a loyal customer in me.
18 January 2026
Unprompted review
Reply from PrintPlace
Thank you, Debbie! We're thrilled to hear about your positive experience and glad we could quickly resolve the issue. Your kind words about our customer service and products mean a lot to us. We appreciate your loyalty and look forward to serving you again! -Customer Care
Reply from PrintPlace
Thank you, Eugene! We're thrilled to hear that you experienced our accurate and quick service. Your satisfaction is our priority, and we appreciate your positive feedback! -Customer Care
Custom Mailer Boxes
I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that looks EXACTLY like you want it to. I’ll definitely be using this company again in the future!
1 December 2025
Unprompted review
Reply from PrintPlace
Thank you for your fantastic feedback, Renee! We're thrilled to hear that you had a great experience with our custom shipping boxes and found the process easy. We look forward to serving you again soon! -Customer Care
Fast - Communication✅
Fast, problem solving and detailed. The appreciation of my time and constant communication sets them apart!
5 January 2026
Unprompted review
Reply from PrintPlace
Thank you, Georgieanna! We're thrilled to hear that you appreciated our fast service and communication. Your satisfaction is our priority, and we’re glad we could meet your needs. We look forward to working with you again! -Customer Care
Gave us good service and even delivered…
Gave us good service and even delivered on time!
24 January 2025
Unprompted review
Reply from PrintPlace
Thank you for your fantastic review! We're thrilled to hear you received great service and timely delivery. Your satisfaction is our priority, and we appreciate your support. -Customer Care
Online ordering a breeze
Online ordering a breeze. Arrived sooner than promised but their weakness is tracking. I get an email tracking link but it never works. Very frustrating as packages enroute to me via FedEx are frequently misdirected.
3 October 2025
Unprompted review
Reply from PrintPlace
Thank you for your feedback, Amy! We're thrilled to hear you found online ordering easy and that your order arrived early. We understand the frustration with tracking and appreciate your insights. We're continuously working to improve our services. Your experience is important to us! -Customer Care
The lady obviously didn't understand I…
The lady obviously didn't understand I needed simple envelopes with printed fronts and she made custom envelopes.
I thought I was receiving 500 for 55.00. I actually only got like 250 for apx. 238.00
1 November 2025
Unprompted review
Reply from PrintPlace
We’re really sorry for the confusion and frustration this caused, and we understand how upsetting it is when the final product and pricing don’t match what you were expecting. Thank you for bringing this to our attention. We’ll be following up with you via email shortly to gather a few more details and review the order so we can look into this further and work toward a resolution. -Customer Care
Excellent work always.
9 January 2026
Unprompted review
Reply from PrintPlace
Thank you for your kind words, Mary! We’re thrilled to hear you consistently appreciate our work. Your support means a lot to us! -Customer Care
We order return address labels
We order return address labels. About 20% of the labels the backing could not be removed, so we could not stick them to envelopes. I contacted customer service right away. They insisted on a video! What was I suppose to take a video of! They replies asking for a photo. So I sent it in. I received a reply that because I sent the photo past the 30 days they would not help me. I sent it three days past the deadline, mind you it was the holidays, our busiest fund raising time of the year! They didn't care I contacted them the first time a week after the labels arrived and there would be no way for us to know how many labels had this issue until we sent our charity newsletter. Very poor customer service if you have an issue with your order.
30 December 2025
Unprompted review
Reply from PrintPlace
We’re very sorry to hear about your experience, especially during such a busy time for your fundraiser. We understand how frustrating this must have been, and this is not the level of service we aim to provide.
Please share your order number so we can review the details and see how we can help. -Customer Care
For my second order
For my second order, Im feeling pretty good. I have some like and dislikes between orders that as I better navigate the drafting process may resolve itself. Overall, mostly pleased.
15 December 2025
Unprompted review
Reply from PrintPlace
Thank you for your feedback, Linz! We're glad to hear you're mostly pleased with your second order. We appreciate your insights and are here to help you navigate the drafting process. Your experience is important to us! -Customer Care
Quality Products
Quality Products. Fast turn around time. Fast shipping. Great job. Thanks...
4 January 2026
Unprompted review
Reply from PrintPlace
We’re thrilled to hear you loved our quality products and quick turnaround! Your satisfaction is our top priority, and we appreciate your kind words. Thanks for choosing us! -Customer Care
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