PrintPlace Reviews 

578
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including custom boxes, stickers, and cards, which often arrive looking great and exactly as expected. Many highlight fast delivery and quick turnaround times, noting the ordering process is generally smooth and easy, with helpful customer service. Conversely, some people were dissatisfied with product quality, citing issues like thin materials, print defects, or items not matching order specifications. A few customers also experienced significant delivery problems, with orders arriving late for events or not delivered as promised. Others found website navigation frustrating or the proofing process less smooth.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, sharp printing,... See more

Quality

People report positive experiences with quality, often praising the sharp printing, vibrant colors, and... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process and the... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting quick and timely... See more

Service

Customers had positive experiences with service, often highlighting its promptness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more

Company replied

Rated 5 out of 5 stars

I recommend PrintPlace for easy, professional looking stickers. They come in a variety of options for text type, color, and templates. My personalized custom designed stickers arrived today and they a... See more

Company replied

Rated 5 out of 5 stars

I just started ordering from PrintPlace; and so far, so good. The custom sizes of the cards are perfect, and the colors are coming out exactly as expected. Also, the prices and the turnaround times ha... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

578 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 37% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(578)

208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Very professional, great prices and very helpful with your order. I am definitely ordering again.

24 October 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Andrea! We're thrilled to hear you had a great experience with our team and found our prices helpful. We look forward to serving you again soon! -Customer Care

Rated 1 out of 5 stars

Request for Refund Due to Failure of Expedited Delivery

Hello,

I placed an order for business cards with your company and selected the fastest delivery option, paying an additional fee, because I needed the cards for a major event on the 26th.

However, as of today, the business cards have not arrived, and I have only received a feedback email instead of the actual delivery.

This is not a simple delay.
I believe this constitutes a clear failure to fulfill a paid delivery commitment.
The purpose of my order was to use the business cards at the event on the 26th, and that purpose has now been completely compromised.

Therefore, I am requesting a full refund of the additional fees paid for expedited shipping.

Failing to honor a promised service seriously undermines customer trust, and based on this experience, I do not feel that your company has acted responsibly.

I ask for your prompt review of this matter and confirmation of the refund.

Thank you.

29 December 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

We’re very sorry to hear about this experience and understand how frustrating it must be to miss an important event despite selecting expedited shipping. This is certainly not what we want for our customers.

Please share your order number so we can review this right away and follow up with you. -Customer Care

Rated 5 out of 5 stars

Your custom sizes were perfect

Your custom sizes were perfect, and the website was easy to order from. The whole process was so easy. I made a mistake when choosing the paper type but that was my fault not yours. I am happy with the product none the less. I will order again in the future.

17 December 2025
Unprompted review
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Reply from PrintPlace

Thank you, Paul! We're thrilled to hear that you found our custom sizes and ordering process easy. Mistakes happen, but we're glad you're happy with your product. We look forward to serving you again soon! -Customer Care

Rated 3 out of 5 stars

Cardstock too thin to be used as bookmark

The print file could not be used as submitted and I had to make several calls to get it print ready. The cardstock is too thin.

13 December 2025
Unprompted review
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Reply from PrintPlace

We’re sorry to hear about the issues with your print file and the cardstock quality. That’s certainly not the experience we want for our customers.

Please share your order number so we can look into this further and assist you. -Customer Care

Rated 2 out of 5 stars

Very slow

Very slow, took 3 weeks +to arrive. After my customers event. the backdrop and hardware arrived on time and is a much more difficult print.

1 December 2025
Unprompted review
Rated 4 out of 5 stars

The verbal communication is tough

The verbal communication is tough. Once I got a fluent English associate all went beautifully. Computer/design worked fine and the product arrived in great condition and very pretty. All and all Great job.

11 November 2025
Unprompted review
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Reply from PrintPlace

Thank you for your feedback, Tacy! We’re glad to hear that your experience improved with the right support and that you loved the final product. We appreciate your insights and will work on enhancing our communication. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Completed order on time for me to use…

Completed order on time for me to use this coming Sunday. Very pleased with the quality of the envelope and being able to proof the art work was great! Will probably re-order in the future.

18 November 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Sandra! We're thrilled to hear you were pleased with the quality and timely delivery of your order. We look forward to serving you again in the future! -Customer Care

Rated 5 out of 5 stars

Exceptional Service and Quality

I’ve been a PrintPlace customer for two years, and the experience has been great. Their attention to detail, great customer service, and willingness to help bring my vision to life keep me coming back. I’ve ordered banners, flyers, signs, and more, and every product has been high-quality and delivered exactly as expected. I’m a consistently satisfied customer and highly recommend PrintPlace to anyone looking for reliable, professional printing services.

15 September 2025
Unprompted review
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Reply from PrintPlace

Thank you, Thandi! We're thrilled to hear about your positive experiences with us over the past two years. Your satisfaction and trust mean the world to us, and we appreciate your recommendation. Looking forward to bringing your vision to life again soon! -Customer Care

Rated 5 out of 5 stars

The customer service was excellent as…

The customer service was excellent as this was my first time ordering plastic business cards. The product came out exactly as we had hoped, the shipment even arrived one day early.

17 September 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Gerald! We're thrilled to hear you had a great experience with our customer service and that your business cards turned out perfectly. We appreciate your feedback and look forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Quick delivery of a quality product

The quality of the item was great and it was delivered quickly.

25 October 2025
Unprompted review
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Reply from PrintPlace

Thank you for your fantastic feedback, Bob! We're thrilled to hear you loved the quality of your item and the quick delivery. Your satisfaction is our priority! -Customer Care

Rated 5 out of 5 stars

Flyers

The printing was the best. I love the end results. Than you again

30 October 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, DeMocha! We're thrilled to hear you loved the printing results. Your satisfaction means the world to us, and we appreciate your kind words. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Excellent service

Second time ordering from them and both times service has exceeded expectations. This time got my order 6 days before expected. NOW THAT'S SERVICE!!

21 October 2025
Unprompted review
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Reply from PrintPlace

Thank you for your fantastic feedback, Kathy! We're thrilled to hear that our service exceeded your expectations once again. Timely delivery is a priority for us, and we're glad we hit the mark. Looking forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

I've ordered twice from your company

I've ordered twice from your company, and both times the experience has been excellent. The quality was great, and delivery arrived earlier than expected each time. Thank you for consistently providing outstanding service!

23 October 2025
Unprompted review
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Reply from PrintPlace

Thank you, Russ, for your fantastic feedback! We're thrilled to hear that you've had excellent experiences with us and appreciate your recognition of our quality and timely delivery. We look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Great products and quality service!

Always so easy when dealing with Print Place. Helpful customer service and fast shipping. The quality of the products we get are top notch.

1 October 2025
Unprompted review
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Reply from PrintPlace

Thank you, Martin! We’re thrilled to hear you had a great experience with our customer service and product quality. Your satisfaction is our priority, and we appreciate your support! -Customer Care

Rated 5 out of 5 stars

Ordered bookmarks and they were beyond…

Ordered bookmarks and they were beyond my expectations. Quick turnaround and early delivery. Beautiful product. Very impressed and I’ll be ordering again.

17 October 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Lin! We're thrilled to hear that your bookmarks exceeded your expectations and that you appreciated the quick turnaround. We look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Great Product, Sercive and Price.

Highly recommend. Great products; great prices and great service. How can you go wrong here. Can't wait to order with them again. Great job PrintPlace!!

7 October 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you so much for your fantastic review, Andrew! We're thrilled to hear you loved our products, prices, and service. Your support means the world to us, and we can't wait to assist you again soon! -Customer Care

Rated 5 out of 5 stars

What made my experience great? Great Service attracts Loyal Customers. Count Me In!

What made my experience great?
1) PrintPlace website was easy to navigate and place my order.
2) PrintPlace price was notably less expensive than the company I had been using for the past 10 years.
3) My Order was delivered 6 DAYS AHEAD OF SCHEDULE!
4) The finished product was SUPERB & BEAUTIFUL

14 October 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your wonderful feedback, Marie! We're thrilled to hear that you found our website user-friendly and that you received your order ahead of schedule. Your satisfaction means the world to us, and we look forward to serving you again! -Customer Care

Rated 5 out of 5 stars

They made a 3 by 6 banner and it was…

They made a 3 by 6 banner and it was perfect 👌 ,centered perfect, colorful, not blurry just the way I pictured it

10 October 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thanks for the fantastic feedback, Michael! We're thrilled to hear that the banner turned out just as you envisioned. Your satisfaction means the world to us. Looking forward to assisting you again! -Customer Care

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