For my second order, Im feeling pretty good. I have some like and dislikes between orders that as I better navigate the drafting process may resolve itself. Overall, mostly pleased.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more
Company replied
I recommend PrintPlace for easy, professional looking stickers. They come in a variety of options for text type, color, and templates. My personalized custom designed stickers arrived today and they a... See more
Company replied
I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more
Company replied
Company details
Information provided by various external sources
Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.
Contact info
1130 Ave H East, 76011, Arlington, United States
- 877.405.3949
- jason@printplace.com
- www.printplace.com
4.3
Excellent
571 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 39% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Print Place is the absolute Best
Print Place is the absolute Best!
I’ve only received
5 star service! 🥳
28 February 2026
Unprompted review
Reply from PrintPlace
Thank you so much for your kind words, Jerome! We're thrilled to hear you’ve had such a positive experience with our service. Your satisfaction means the world to us. Looking forward to serving you again! -Customer Care
Reply from PrintPlace
Thank you for your fantastic feedback, Acool! We're thrilled to hear you enjoyed our service, quality, and pricing. Your satisfaction is our top priority. We look forward to serving you again soon! -Customer Care
Highly Recommend
Heard from the company twice regarding quality control and greatly appreciated they care in the quality of the printing and final out put. The Post cards came out great. The only issue was the box came damaged compromising some of the cards. I would recommend some bubble wrap of something to protect the cards in case this happens again. But other than that. Great price and great quality
26 February 2026
Unprompted review
Reply from PrintPlace
Thank you for your feedback, Grace! We’re glad to hear you loved the postcards and appreciate your suggestions for packaging improvements. Your input helps us enhance our services. We’re committed to quality and will consider your recommendation. Thanks for recommending us! -Customer Care
Highly recommend!
The website made it so easy for us to design our door hangers! The quality came as described and was of professional grade. I already re-ordered for more!
24 February 2026
Unprompted review
Reply from PrintPlace
Thank you, Scott! We’re thrilled to hear that you found our website easy to use and that you loved the quality of your door hangers. We appreciate your continued support and look forward to serving you again! -Customer Care
Wrong artwork. No way to correct.
Wrong artwork. No way to correct. Money and time wasted.
19 February 2026
Unprompted review
Reply from PrintPlace
We’re really sorry to hear this — we completely understand how frustrating it is to realize the artwork was wrong, especially when time and money are on the line.
Once an order moves into production and passes a certain stage, we’re regrettably unable to stop or make changes to it. We know that’s not the outcome you were hoping for, and we truly regret the disappointment this has caused.
That said, we don’t want to leave you without support. We’ll be reaching out to you directly via email to review your order details and see what options may be available to help make this right. Please keep an eye on your inbox, and we’ll follow up shortly. -Customer Care
The card cutting isn’t the cleanest.
The card cutting isn’t the cleanest.
19 February 2026
Unprompted review
Reply from PrintPlace
Thank you for bringing this to our attention — we’re sorry to hear the card cutting wasn’t as clean as expected. We understand how important those finishing details are, and we definitely want your order to meet your standards.
When you have a moment, could you please share your order number so we can take a closer look? Once we have that, we’ll review the details and follow up with you directly to help make this right. -Customer Care
I love using PrintPlace because of the…
I love using PrintPlace because of the flexibility offered through designing and delivery dates/expectations are met
13 February 2026
Unprompted review
Reply from PrintPlace
Thank you for your fantastic feedback, Robyn! We're thrilled to hear that you appreciate our flexibility and timely delivery. Your satisfaction is our priority, and we look forward to continuing to meet your expectations. -Customer Care
Took over 2 weeks to receive product…
Took over 2 weeks to receive product and once I got them, the shirts were too big.
15 January 2026
Unprompted review
Reply from PrintPlace
We’re really sorry to hear this — waiting over two weeks and then receiving shirts that didn’t fit as expected is understandably frustrating.
That’s not the experience we want for you, and we appreciate you bringing it to our attention. We’ll be following up with you directly via email to review the order details and go over possible resolution options together. -Customer Care
The process was easy and simple to use
The process was easy and simple to use. Customer support was there when I needed them and very helpful.
15 February 2026
Unprompted review
Reply from PrintPlace
Thank you for your kind words, Stan! We're thrilled to hear that you found our process easy and that our support team was able to assist you. Your satisfaction is our priority! -Customer Care
Thank you for order and the assistance
Thank you for order and the assistance. It was pretty but very thin, I wanted it to be a memorial program but it was more of a colorful print.
It was so beautiful and I would definitely use they're products and services again. I wish I had spoken to someone who understood what I needed and made a better selection for us
2 February 2026
Unprompted review
Reply from PrintPlace
Thank you so much for your kind words about the assistance — we truly appreciate that. That said, we’re sorry to hear the final product didn’t meet your expectations in terms of thickness. We understand how important a memorial program is, and we can see how receiving something that felt more like a standard print would be disappointing.
We’d really like the chance to look into this for you. When you’re able, could you please share your order number? Once we have that, we can review the paper stock selected and go over options with you. -Customer Care
Really easy to order online and was…
Really easy to order online and was ready in 3 days.
Beautiful work!
10 February 2026
Unprompted review
Reply from PrintPlace
We're thrilled to hear you found the online ordering process easy and that you loved the final product! Thank you for your kind words and for choosing us. We look forward to serving you again soon! -Customer Care
Great product and service
The labels arrived on time and were exactly what I ordered. They are high quality at a good price.
1 February 2026
Unprompted review
Reply from PrintPlace
Thank you for your fantastic feedback, Diane! We're thrilled to hear that your labels met your expectations in quality and timeliness. We appreciate your support and look forward to serving you again! -Customer Care
Reply from PrintPlace
Thank you for your kind words, Patricia! We're thrilled to hear that you found our service helpful and easy to navigate. Your satisfaction is our priority, and we appreciate your support! -Customer Care
Very excellent customer service
Very excellent customer service. I messed up my zip code on my order and they were able to fix it for me even though production was already in progress. The stickers I ordered are perfect!
8 February 2026
Unprompted review
Reply from PrintPlace
Thank you, Sierra! We're thrilled to hear you had such a positive experience with our customer service and that your stickers turned out perfectly. Your satisfaction means everything to us! -Customer Care
Excellent experience, as always!
Very helpful staff, quick turnaround and shipping, and excellent quality! We will definitely continue to be repeat customers. Thank you!
6 February 2026
Unprompted review
Reply from PrintPlace
We’re thrilled to hear you had such a positive experience, Carolyn! Thank you for your kind words about our staff and quality. We look forward to serving you again in the future! -Customer Care
Order mistake fixed and shipped pronto!
Order mistake fixed and shipped pronto!
We had a mistake on an order that we made and printpalace turned around the replacement asap and got it to us before our event.
Great CS!
2 February 2026
Unprompted review
Reply from PrintPlace
Thank you for your fantastic feedback! We're thrilled to hear that we quickly resolved the order mistake and met your event deadline. Our team is always here to ensure you have a great experience. We appreciate your support! -Customer Care
Ripped me off on shipping.
I ordered 20+ Yard Signs. They shipped them all in one box, but charged me for 20+ individual shipments. The box was not heavy, but the shipping total was over $500. They would not adjust the shipping total after I confirmed there was only one box.
5 July 2025
Unprompted review
Reply from PrintPlace
We’re really sorry to hear about this experience. We understand how frustrating it must have been to see those charges and feel like things didn’t add up.
We’d truly appreciate the chance to look into this further. When you have a moment, could you please share your order number with us? Once we have that, we’ll review the details and follow up with you directly. -Customer Care
Great quality at a terrific price!
1 February 2026
Unprompted review
Reply from PrintPlace
Thank you for your fantastic review, Kenni! We're thrilled to hear you loved the quality and value of our services. Your satisfaction means the world to us! -Customer Care
Highly Recommend
The online tools were easy to use and uploading a design that was already created was simple. The quality of the product was great and exactly what we expected.
14 January 2026
Unprompted review
Reply from PrintPlace
Thank you, Annette! We're thrilled to hear that you found our online tools user-friendly and that you were pleased with the product quality. Your satisfaction means a lot to us! -Customer Care
The postcards have arrived!
The postcards arrived and they're beautiful. I would definitely use this service again.
26 January 2026
Unprompted review
Reply from PrintPlace
Thank you! We're thrilled to hear you loved the postcards. Your satisfaction means the world to us, and we look forward to serving you again soon! -Customer Care
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