Printerpix Reviews 24,388

Reply from Printerpix

Apr 8, 2026

Dear Alisha,

I want to sincerely apologize for the frustration and disappointment caused by the lack of follow-up regarding your recent order. I understand how important this order was, especially given the special circumstances with your friend's surgery on April 8th. It is truly upsetting to hear that your experience with us has been less than satisfactory.

Please know that your concerns are very important to us, and we are committed to making this right. We have sent you an email regarding your ticket and would greatly appreciate it if you could reply to that message. This will allow us to gather more details and ensure that we resolve this matter to your complete satisfaction as quickly as possible.

Thank you for your patience and for giving us the opportunity to address this. We look forward to hearing from you soon so we can assist you further.

Warm regards,
Joey
Printerpix

Reply from Printerpix

Apr 8, 2026

Dear Customer,

Thank you for sharing your detailed feedback. I want to sincerely apologize for the frustrating experience you’ve had with our service and products. It is never our intention for our customers to go through such difficulties, especially when it involves important moments and personalized items like calendars.

We truly appreciate your patience throughout the process and your efforts to communicate your concerns. We understand how disappointing it must have been to receive calendars that were not up to your expectations, and I am sorry for the inconvenience caused.

To ensure we can properly address and resolve your concerns, I kindly invite you to reach out to us directly at the following link: (https://printerpixcouk-projecthelp.freshdesk.com/support/tickets/new). Our team is ready to assist you and make sure your issues are handled to your satisfaction.

Thank you again for your feedback. We value your business and hope to have the opportunity to resolve this matter promptly.

Warm regards,
Joey
Printerpix

Reply from Printerpix

Apr 8, 2026

Dear Blake,

I want to sincerely apologize for the incredibly frustrating experience you've had with your order. It is deeply disappointing to hear about the lack of communication and support you've received over the past several months. We understand how important your calendars are and how upsetting it must be to feel like your concerns have gone unanswered.

Your situation is not representative of the service we strive to provide, and I truly appreciate you taking the time to share your story. To ensure we can address this properly and work towards a resolution, I kindly ask that you reply to the email we have sent you. This will help us gather more details and make sure we resolve the matter to your satisfaction.

Thank you for your patience and for giving us the opportunity to make things right. We look forward to hearing from you soon.

Warm regards,
Joey
Printerpix

Reply from Printerpix

Apr 1, 2026

Dear Customer,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your disappointing experience with your recent order. We understand how frustrating it must be to have paid a significant amount for a rush service and not received your order on time, especially when the pages and lettering did not meet your expectations despite following our guidelines.

Please accept our deepest apologies for the inconvenience and any frustration caused by our previous responses. Our goal is always to provide the best service possible, and we sincerely regret that we did not meet those standards in your case.

To better understand your situation and to ensure we address your concerns properly, we kindly ask you to reach out to us directly at this link: (https://printerpixcom-projecthelp.freshdesk.com/support/tickets/new). Our dedicated team is ready to assist you personally and work with you to find a resolution that satisfies you.

Thank you again for your feedback, and we hope to have the opportunity to resolve this matter to your satisfaction.

Warm regards,
Joey
Printerpix

Reply from Printerpix

Apr 1, 2026

Dear Rachelle,

Thank you for sharing your honest feedback. I am truly sorry to hear about the damage to your item and the frustration you’ve experienced trying to contact us. We understand how upsetting it must be to receive a broken product and feel unable to reach out for assistance.

Please accept our deepest apologies for the inconvenience and for any impression that we are not responsive. This is certainly not the experience we want our customers to have, and we appreciate you bringing this to our attention.

To ensure we can properly address your concerns and resolve this matter to your satisfaction, I kindly ask you to reach out to us directly at this link: (https://printerpixcom-projecthelp.freshdesk.com/support/tickets/new). Our team is committed to personally assisting you and making things right.

Thank you again for your feedback. We sincerely hope to have the opportunity to resolve this issue and restore your confidence in our service.

Warm regards,
Joey
Printerpix

Reply from Printerpix

Mar 30, 2026

Dear Leics,

Thank you for sharing your feedback. I sincerely apologize for the inconvenience caused by the confusing pricing, the ongoing upselling, and the difficulties you encountered during the checkout process. I understand how frustrating it must have been to experience a delay and ultimately have your order fail due to the Google Pay verification issue without clear instructions on how to complete it.

Your experience is important to us, and we want to ensure we address your concerns properly. I kindly ask you to reach out to us directly at [https://printerpixcom-projecthelp.freshdesk.com/support/tickets/new](https://printerpixcom-projecthelp.freshdesk.com/support/tickets/new) so we can assist you further and make sure this matter is resolved to your satisfaction.

Thank you for your patience, and we look forward to helping you soon.

Best regards,
Joey
Printerpix

Reply from Printerpix

Mar 30, 2026

Dear Robert,

Thank you for sharing your experience with us. I want to sincerely apologize for the frustration and inconvenience caused by the issues you've encountered during your recent purchase. We understand how upsetting it must be to feel that you were not able to benefit from the Black Friday deal as intended, and I am truly sorry for any confusion or distress this has caused.

Your feedback about the delay in receiving your confirmation email, the coupon code, and the subsequent charges is very important to us. We are committed to resolving this matter and ensuring your concerns are addressed properly.

To do so, I kindly ask you to reply to the email we previously sent you. This will allow us to gather all necessary details and work with you directly to make sure everything is sorted out to your satisfaction.

Thank you for your patience and understanding. We value your support and hope to resolve this matter promptly for you.

Warm regards,
Joey
Printerpix

Reply from Printerpix

Mar 27, 2026

Dear Maureen,

Thank you so much for sharing your honest feedback. I want to sincerely apologize for the frustration and disappointment you've experienced with our service, especially regarding the issues with the Freeshipping code, the automated customer service responses, and the quality of the prints. It deeply saddens us to hear that your recent experience did not meet the high standards you’ve come to expect from us, particularly since you rely on our calendars for your annual business for families.

Please know that your concerns are very important to us, and we are committed to making this right. I have personally reviewed your feedback and the issues you've raised, and I would love the opportunity to resolve this matter to your satisfaction.

We have sent you an email regarding this. Kindly reply to that email so we can better understand the situation and ensure we take the appropriate steps to address your concerns.

Once again, I sincerely apologize for the inconvenience caused and truly appreciate your patience and understanding. We value your loyalty and hope to have the chance to restore your confidence in our service.

Warm regards,
Joey
Printerpix

Reply from Printerpix

Mar 26, 2026

Dear Lisa,

I am truly sorry to hear about your disappointing experience and the frustration you’ve encountered with your order. It’s deeply upsetting to learn that you received a product with such poor quality, especially after reaching out multiple times without a response. Please accept my heartfelt apologies for the inconvenience and the impression that we have not lived up to our satisfaction guarantee.

Your feedback is very important to us, and we want to ensure that your concerns are addressed properly. I kindly ask you to reply to the email we recently sent you so we can fully understand the situation and work towards resolving it to your satisfaction.

We genuinely appreciate your patience and understanding, and we are committed to doing everything we can to make this right. Thank you for giving us the opportunity to assist you.

Looking forward to your reply.

Best regards,
Joey
Printerpix

Reply from Printerpix

Mar 25, 2026

Dear Kathy,

Thank you so much for sharing your experience and for being a loyal customer over the years. I sincerely apologize for the frustration and inconvenience you’ve faced with your vouchers and the difficulty in getting a response. I understand how important this is to you, especially given the projects you’ve created and the trust you’ve placed in us.

I want to assure you that your concerns are very important to us, and we truly value your feedback. It’s deeply regretful that we haven’t been able to connect with you despite your efforts. We genuinely want to help resolve this matter and make sure you’re able to use your vouchers before your projects disappear.

Please kindly reach out to us directly at (https://printerpixcom-projecthelp.freshdesk.com/support/tickets/new) so we can ensure your issue is addressed promptly and to your satisfaction. Your patience and understanding are greatly appreciated, and I look forward to hearing from you soon so we can get this resolved.

Thank you once again for your loyalty and for giving us the opportunity to make things right.

Warm regards,
Joey
Printerpix