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Posturite Reviews 

4,391
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and suitability of products, noting their sturdy construction and effective support. Many highlight the exceptionally fast and efficient delivery, with items often arriving quicker than expected and in perfect condition. Reviewers consistently commend the professional and friendly service, appreciating delivery personnel who assemble products and explain their functions. However, some customers noted issues with product quality upon arrival, such as receiving faulty or incomplete items. A few also experienced poor communication regarding orders and deliveries, leading to delays or incorrect shipments. These reviewers sometimes faced challenges resolving such issues, including long waits for replacements.

What people talk about most

Product

Customers had positive experiences with product, often praising the good quality, sturdiness, and comfort of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Service

Customers consistently note positive experiences with service, often highlighting its efficiency,... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Quality

People report positive experiences with product quality, noting items are often sturdy, well-made, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 5 out of 5 stars

3 things: - the engineer (Ebrahim) who came to set up my standing desk accomodated my request of not coming before 10 am as i had meetings, instead he waiting outside for a bit - he set up the des... See more

Company replied

Rated 5 out of 5 stars

Fantastic service all around. The items I purchased, replacement parts for my RH Logic 400, arrived very quickly and in perfect condition. Having videos on the Posturite website showing how to rep... See more

Company replied



Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.5

All reviews

(4,391)

1,178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick delivery - need to tell on parcel where instructions are

Good chair delivered next day after accepting order. Didn't have instructions with it or any info saying where to get these and I've just seen the email with a link to these, but I managed to build it easily, without tools, then searched online for instructions on use. I believe building was included on the invoice to my employer - no longer needed and I don't know when this would have been and couldn't leave the box in my hall indefinitely whilst awaiting the desk.

14 July 2026
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Reply from Posturite

Good afternoon Charlotte. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future - if you do have any queries regarding your delivery please email us at supportmailbox@posturite.co.uk. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent and efficient

Excellent and efficient, good range of quality products. Fast delivery. Polite nature.

13 July 2026
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Reply from Posturite

Good afternoon Pravina. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The right replacement part was easy to…

The right replacement part was easy to identify, order and fit, keeping my RH Logic 300 chair in good order.

14 July 2026
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Reply from Posturite

Good afternoon. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Very fast service.

I ordered my seat wedge as it was recommended to me. Very easy online procedure and it arrived 48 hrs later.

14 July 2026
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Reply from Posturite

Good afternoon Lesley. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

I recently had a workplace assessment…

I recently had a workplace assessment through Posturite and couldn't be happier with the experience. From booking the appointment through to delivery and installation, everything was simple, straightforward, and extremely efficient.

The assessment itself was very positive and personalised, with helpful advice and recommendations tailored to my needs. Following the assessment, I received a new chair, webcam, and RollerMouse Go, all delivered and installed promptly with excellent communication throughout.

The whole process was seamless, professional, and focused on ensuring I had the right equipment to work comfortably and effectively. I would highly recommend Posturite to anyone looking for ergonomic workplace solutions and outstanding customer service.

Thank you to the entire team for making the experience so easy and positive. ⭐⭐⭐⭐⭐

14 July 2026
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Reply from Posturite

Good afternoon Claire. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
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Reply from Posturite

Good afternoon Cathy. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Thank you so much for my deliver

Thank you so much for my delivery. It arrived at both locations ahead of the expected delivery date, which was greatly appreciated.

I would also like to commend the excellent customer service I received. The representative I spoke with was incredibly helpful and went above and beyond to assist me.

My delivery was originally being sent to the wrong office location, but she quickly arranged for the details to be updated and ensured it was delivered to the correct address in time.

Thank you once again for the outstanding service. Everything was handled efficiently and professionally, and I am very grateful for your help. Great job!

8 July 2026
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Reply from Posturite

Good afternoon Christine. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

Good Service

16 June 2026
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Reply from Posturite

Good afternoon Muhammad. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Quick delivery after having DSE…

Quick delivery after having DSE assessment

8 July 2026
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Reply from Posturite

Good afternoon Gail. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
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Reply from Posturite

Good afternoon Elisabeth. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Engineer was fantastic.

Engineer was fantastic.
Job done in quick time and all rubbish remi
oved

13 July 2026
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Reply from Posturite

Good afternoon Lee. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 4 out of 5 stars

Feedback review

To be honest , My Line Manager ordered and did all the formailities for me but gave my contact details and delivery address. But i was impressed by the the speed in turnaround which was quicker than my expectations, hence my 4 star rating . Thanks

10 July 2026
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Reply from Posturite

Good afternoon Junaid. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.

Rated 4 out of 5 stars

Fed ex rubbish

Good product, very quick turnaround.. Couldnt give 5 as Fed Ex decided to deliver to another location elsewhere in the city when my parcel was clearly marked with the correct address. I had to spend my time hunting it down when I spotted on gps where they delivered it

8 July 2026
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Reply from Posturite

Good afternoon Anthony. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help - however we do apologise for the issues you experienced with your delivery. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The seat came very promptly

The seat came very promptly.

Which was good as it was needed

8 July 2026
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Reply from Posturite

Good afternoon Pamela. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great range of products

Great range of products, very good prices

11 July 2026
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Reply from Posturite

Good afternoon Christine. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
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Reply from Posturite

Good afternoon Graham. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Quick delivery!

Quick and easy service - thank you!

10 July 2026
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Reply from Posturite

Good afternoon Sian. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Delivery driver was very helpful

Delivery driver was very helpful

9 July 2026
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Reply from Posturite

Good afternoon Lisa. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Easy to order

Easy to order. arrived quickly. Had a quick try out and works fine

8 July 2026
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Reply from Posturite

Good afternoon Valerie. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

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