One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
3 things: - the engineer (Ebrahim) who came to set up my standing desk accomodated my request of not coming before 10 am as i had meetings, instead he waiting outside for a bit - he set up the des... See more
Company replied
Great, quick service. The order was placed and delivered very quickly, plenty of availability for delivery date and was very easy to change the date after booking it the first time. The chair itself i... See more
Company replied
The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more
Company replied
Company details
- Office Furniture Store
- Office Supplies Store
- Office Equipment Repair Service
- Office Equipment Supplier
- Office Refurbishment Service
About Posturite
Written by the company
Services and resources
|
|
|
|
|
|
|
Shop by category
|
|
|
|
|
|
|
For your home
|
At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
Contact info
The Mill, Station Road, BN26 6SZ, Berwick, United Kingdom
- 0345 345 0010
- support@posturite.co.uk
- www.posturite.co.uk
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
easy to order and recieved very…
easy to order and recieved very quickly. item as described
2 July 2026
Reply from Posturite
Good afternoon Paul. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.
Delivery time promise not met
Delivery time promise not met, wrong delivery information given, too many staff members involved so confusion, chair delivered with no assistance in setting up.
30 June 2026
Reply from Posturite
Good Morning Joanne, Thank you for taking the time to leave us a review. We are sorry to hear that your experience with us has not been as expected. If you would be so kind as to contact our customer service team at supportmailbox@posturite.co.uk, one of my colleagues will be happy to assist you in arranging a set up of the chair you have received and provide you with all the relevant delivery information requested. Kind regards, Samuel
Quick and easy to deal with.
Quick and easy to deal with.
I'm happy with chair. It is very comfortable. Although Delivery was delayed but they apologised for the delay. The reason for not given a 5 stars is because the chairs has no head/neck rest.
30 June 2026
Reply from Posturite
Good afternoon Rosemary. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber
Great online chat to talk through which…
Great online chat to talk through which were the correct replacement parts for my chair. Very knowledgable. Rapid delivery.
1 July 2026
Reply from Posturite
Good afternoon Nick. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.
Reply from Posturite
Good afternoon Linda. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.
quick delivery
30 June 2026
Reply from Posturite
Good afternoon Jillian. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Reply from Posturite
Good afternoon. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.
Well organized
Well organized, had face to face consultation. Ordered some equipment that I needed and was delivered very quickly and making my life easier to work at my desk.
30 June 2026
Reply from Posturite
Good afternoon Michelle. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
From having the video call to confirm…
From having the video call to confirm the fault and your engineer confirming part availability and then proceeding to order the part which arrived on the 03/07. To booking the engineer to come and fix my chair the process was seamless and a pleasure
3 July 2026
Reply from Posturite
Good afternoon Michael. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.
Overall service was good
29 June 2026
Reply from Posturite
Good afternoon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.
Quality service
Nice choice of furniture...quality piece of kit arrived and excellent set up service t work and at home
1 July 2026
Reply from Posturite
Good afternoon Paul. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.
helpful company, good product, rapid delivery
Useful information from the company, good product with a good discount delivered very quickly indeed.
2 July 2026
Reply from Posturite
Good afternoon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.
Laptop stand is great
Laptop stand is robust and just the right height. Really happy with the product.
29 June 2026
Reply from Posturite
Good afternoon Ros. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.
Reply from Posturite
Good afternoon Lucia. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.
Delivered to wrong address
I gave my home address, as requested, for delivery as I am a home worker. I then went on leave, only to come back to find that the footrest had been sent to our head office, not remotely close to my location. I had not seen any of the delivery updates due to being away.
When I emailed upon my return, asking if a footrest could be sent to the correct address, I was told that it has already been delivered, and no other solution to rectify the situation.
11 June 2026
Reply from Posturite
Good Morning Holly, Thank you for your feedback and we are sorry to hear of your experience on this occasion. I will be emailing you with a response shortly. And please don't hesitate to respond back to me if required. Kind regards Louise
from start to finish the experience was…
from start to finish the experience was faultless. Assessor was very knowledgably and concise, delivery was very prompt and driver very helpful. Chair installer was great and fully explained the functionality of the chair.
29 June 2026
Reply from Posturite
Good afternoon Donald. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.
Ordered a switch for adjustable desk
Ordered a switch for adjustable desk, which was shipped and received within two days.
1 July 2026
Reply from Posturite
Good morning,
Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.
Kind regards,
Rebecca
Very efficient and quick on delivery
Very efficient and quick on delivery. All items were packaged eally well.
1 July 2026
Reply from Posturite
Good morning Catrina,
Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.
Kind regards,
Rebecca
Reply from Posturite
Good morning George,
We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future.
Kind regards,
Rebecca
Great!
straightforward booking process and really helpful staff. Kep uptodate with the delivery and have been sent contact details incase i have any issues.
24 June 2026
Reply from Posturite
Good morning Hazel,
Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future.
Kind regards,
Rebecca
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.