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Posturite Reviews 

4,386
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,225 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and efficiency of the service, highlighting helpful staff who assist with product setup and adjustments. Many are very satisfied with quick delivery, noting items arrive promptly and often faster than expected. Products like ergonomic chairs and desks are frequently commended for their high quality, comfort, and functionality, supported by a smooth ordering process and clear communication. However, some customers noted delivery problems, including parcels sent to incorrect addresses, delays, or tracking issues. Others reported receiving faulty products, items poorly packaged, or with missing components.

What people talk about most

Product

Consumers find products to be positive, with many reviewers praising the quality and comfort of items like... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast delivery... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the quick,... See more

Order

Reviewers highlight positive aspects of order, noting that placing orders was easy and the website was clear.... See more

Quality

Reviewers mention positive feedback about quality, with many describing products as top-quality, well-made,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more

Company replied

Rated 5 out of 5 stars

3 things: - the engineer (Ebrahim) who came to set up my standing desk accomodated my request of not coming before 10 am as i had meetings, instead he waiting outside for a bit - he set up the des... See more

Company replied

Rated 5 out of 5 stars

Great, quick service. The order was placed and delivered very quickly, plenty of availability for delivery date and was very easy to change the date after booking it the first time. The chair itself i... See more

Company replied

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied



Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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4.5

All reviews

(4,386)

1,175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good experience

14 July 2026
Posturite logo

Reply from Posturite

Good morning Venkatesh,

Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 3 out of 5 stars

Incomplete Order

I disliked that they left of many things off the quote. I am pregnant and required a desk, chair, foot rest and mouse mat to ensure all supported. Only two items were received

15 July 2026
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Reply from Posturite

Good Morning Paige, Thank you for your feedback and we are sorry to hear the order is not as you expected. We have arranged for your original assessor to contact you as a priority to discuss further ensure this is resolved as swiftly as possible. We thank you for bringing this to our attention. Kind Regards Louise

Rated 2 out of 5 stars

Do not use

Items ordered for me that were not discussed or advised on. Delivery took months to achieve as the delivery company they use for setup refused to deliver between 9-1pm. Very little response by email and was sent another customers invoice on one occasion. Shocking customer service.

16 July 2026
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Reply from Posturite

Good Afternoon Leah Thank you for your feedback and we sincerely apologise for your experience. This has been raised with the relevant departments and we are actively working to improve this service for our customers to ensure a smoother journey for booking deliveries. We would like to assure you this is not typical of the service we strive to provide and thank you for bringing this to our attention. Should you require any further assistance or support in the interim please do not hesitate to contact me directly. Kind Regards Louise

Rated 5 out of 5 stars

Great quality product

Great quality product which arrived quickly

16 July 2026
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Reply from Posturite

Good morning JB,

Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Booked in time and delivery was quick

Booked in time and delivery was quick. Great experience

14 July 2026
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Reply from Posturite

Good morning Adedayo,

Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Great chair

Great chair, easily assembled by one person. Fast delivery.

6 July 2026
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Reply from Posturite

Good morning Susan,

Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

The excellent customer service made my…

The excellent customer service made my experience great. The process was straightforward, and I felt listened to and supported.

14 July 2026
Posturite logo

Reply from Posturite

Good morning Beena,

Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good morning Donna,

Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Very smooth experience

Very smooth experience. Prompt delivery.

16 July 2026
Posturite logo

Reply from Posturite

Good morning Rob,

Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

All good A+++++++

13 July 2026
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Reply from Posturite

Good morning Andrew,

Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 3 out of 5 stars

The reason for you visit was unclear as…

The reason for you visit was unclear as I was requesting an automatic van as to reduce the pain in my left hip as I have OA .

13 July 2026
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Reply from Posturite

Good morning Peter Thank you for taking the time to leave us a review. I'm sorry to read that your experience was not as you expected. If we can be of any further assistance in the future please don't hesitate to contact us. Many thanks Louise

Rated 5 out of 5 stars

Very pleased with my purchases and…

Very pleased with my purchases and response from customer services. Products are well made and give excellent support.
However, whilst my order was dispatched very quickly, FedEx were a nightmare!

16 July 2026
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Reply from Posturite

Good morning Kathleen,

Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Have a very clear demonstration of how…

Have a very clear demonstration of how the equipment works, thank you

15 July 2026
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Reply from Posturite

Good afternoon Emma. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Sharon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

Quick delivery - need to tell on parcel where instructions are

Good chair delivered next day after accepting order. Didn't have instructions with it or any info saying where to get these and I've just seen the email with a link to these, but I managed to build it easily, without tools, then searched online for instructions on use. I believe building was included on the invoice to my employer - no longer needed and I don't know when this would have been and couldn't leave the box in my hall indefinitely whilst awaiting the desk.

14 July 2026
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Reply from Posturite

Good afternoon Charlotte. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future - if you do have any queries regarding your delivery please email us at supportmailbox@posturite.co.uk. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent and efficient

Excellent and efficient, good range of quality products. Fast delivery. Polite nature.

13 July 2026
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Reply from Posturite

Good afternoon Pravina. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The right replacement part was easy to…

The right replacement part was easy to identify, order and fit, keeping my RH Logic 300 chair in good order.

14 July 2026
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Reply from Posturite

Good afternoon. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Very fast service.

I ordered my seat wedge as it was recommended to me. Very easy online procedure and it arrived 48 hrs later.

14 July 2026
Posturite logo

Reply from Posturite

Good afternoon Lesley. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

I recently had a workplace assessment…

I recently had a workplace assessment through Posturite and couldn't be happier with the experience. From booking the appointment through to delivery and installation, everything was simple, straightforward, and extremely efficient.

The assessment itself was very positive and personalised, with helpful advice and recommendations tailored to my needs. Following the assessment, I received a new chair, webcam, and RollerMouse Go, all delivered and installed promptly with excellent communication throughout.

The whole process was seamless, professional, and focused on ensuring I had the right equipment to work comfortably and effectively. I would highly recommend Posturite to anyone looking for ergonomic workplace solutions and outstanding customer service.

Thank you to the entire team for making the experience so easy and positive. ⭐⭐⭐⭐⭐

14 July 2026
Posturite logo

Reply from Posturite

Good afternoon Claire. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

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